Your Peace of Mind is our Priority Dawson's Electric & Air | Your Peace of Mind is Our Priority Dawson’s Electric & Air is a family-owned company focused on delivering exceptional service and creating a positive experience for every customer. We’re growing and looking for a reliable, customer-focused Remote CSR/Dispatcher to join our team. This role is primarily customer service–focused, with dispatching responsibilities to support our field technicians. If you’re organized, personable, and thrive in a fast-paced environment, we’d love to hear from you. What You’ll Do Customer Service - Answer incoming customer calls with a friendly, professional tone - Schedule service calls and accurately enter customer information - Respond to customer inquiries and resolve concerns with care and urgency - Build trust and relationships with customers and create a positive overall experience - Make outbound calls for scheduling, follow-ups, and membership opportunities - Communicate clearly with customers regarding timing, expectations, and services Dispatching Support - Schedule and dispatch technicians efficiently based on availability and skillset - Monitor job progress and adjust schedules as needed throughout the day - Communicate with technicians to ensure smooth job flow - Help prioritize calls during high-volume periods What’s In It For You? - Competitive Pay: Starting at $40,000 annually, with performance-based bonuses - Comprehensive Benefits: Medical, Dental, Vision, 401(k) matching, PTO, Vacation Days, Paid Holidays, and Pet Insurance - Growth & Training: Continuous learning and development with clear paths for career advancement - Work-Life Balance: Flexible scheduling and an open-door policy that respects your time and input Work Environment - This is a remote position. Although we would love to have you join us in-office anytime especially for company breakfasts, outings, holiday parties! - Company-provided equipment (computer, headset, mouse, etc.) - Flexible scheduling options (to be discussed – we’re open to finding the right fit) Why You’ll Love It Here At Dawson's Electric & Air, family values are at the core of our culture. We promote from within, celebrate hard work, and offer a supportive environment where each team member is more than just a cog in the machine. Here, you’re part of something bigger, a team that values you and the impact you make daily. Ready to join a company where your contributions truly matter? Apply now to start your journey with Dawson's Electric & Air and take your career to the next level! Hiring Expectations: Apply today, complete a quick phone screening, and get ready for an interview with our team to discuss your goals and experience. - Experience in the trades required (Electrical, HVAC, Plumbing) - Experience using ServiceTitan or other home services CRM platforms required - Knowledge of multiple trades preferred - Strong communication and customer service skills - Highly organized with the ability to multitask - Comfortable working in a fast-paced, team-oriented environment - Ability to work remote while still remaining engaged with the team - Willingness to learn a new trade if necessary - 1-2 years of customer service experience - Valid driver’s license and authorized to work in the U.S. - Ability to pass a drug and background check Dawson's Electric & Air is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, or veteran status. #red

• Assist Project Managers and the O&M team in executing daily service tasks and work orders • Collaborate with Project Coordinators and Project Managers to monitor project statuses and address delays or operational issues • Attend and document weekly project and O&M meetings • Prepare and process purchase requisitions, track approvals, and coordinate with procurement and Project Managers • Prepare and submit monthly, quarterly, and annual reports related to service performance, project metrics, and operational trends • Track and analyze service data to support compliance, performance guarantees, and continuous improvement initiatives • Perform general administrative tasks including document preparation, data entry, file management, and records organization

Why Choose Suddath to “Move” your Career to the Next Level? At Suddath, you can be part of something special and inclusive! Join a team that has a 100+ year reputation for excellence as an innovative, growing and financially stable company that is dedicated to promoting a culture that thrives on inclusion and diversity. From numerous awards to being recognized as one of the best places to work, Suddath offers a caring, family environment while providing relocation and logistics services to people and companies all around the world. Summary: Support Move Coordinator for national corporate accounts move process during the traditional peak season. Essential Duties and Responsibilities: Set up OA, i.e. request origin agents to perform visual, in-home survey’s through Quote to Go pricing platform and track survey results to ensure they are received within 24 hours of being performed Process and price survey results through Quotes to Go using client specific contract rates; seek additional information from the surveyor when information is unclear on inventory / table of measurements sheet Coordinate with Operations and Move Coordinator to ensure shipments are assigned to a van Interact with Team Lead and Operations when load date is approaching if unassigned Check Van Operator quality star ratings and escalate to Team Lead if questionable rating on high profile / sensitive moves Communicate with driver on special needs / expectations Confirm that agents are aware when G-11s (shipment pickups) are issued and ensure pickup is on schedule Monitor van assignments Obtain load and delivery ETA’s from Van Operators and advise Move Coordinator Register auto, wine and pet coordination with preferred carrier via email; register new orders in Mover Suite database; tracks and monitor delivery Obtain actual weight of storage shipment; calculate daily charges for storage, notate amount in memo pad and create workflow task for Move Coordinator; track storage expiration and conversions to long term storage Billing liaison; set up Third Party services; set up and track debris pick up requests Back up for Move Coordinator as needed Job Skills Required: Excellent verbal and written communication skills Highly customer service oriented Ability to prioritize and re-prioritize as situations and needs change throughout the workday Ability to multi-task and organize workflow to manage daily responsibilities, meet deadlines and prioritize work Excellent teamwork and interpersonal skills required Excellent attention to detail and follow through Ability to develop and maintain positive working relationships with internal and external customers Ability to demonstrate initiative and to work with minimum supervision Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience: Associate's degree (A. A.) or equivalent from two-year college or technical school; or one to three years related experience and/or training in relocation industry; or equivalent combination of education and experience. Language Ability: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Math Ability: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Computer Skills: To perform this job successfully, an individual should have knowledge of MS Word and MS Excel. Certificates and Licenses: No certifications needed Supervisory Responsibilities: This job has no supervisory responsibilities. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include Close vision and Ability to adjust focus. While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to reach with hands and arms. The Suddath Companies is a multifaceted group of companies that specialize in worldwide corporate employee relocations, household moving, warehouse and logistics management and specialized transportation services. The Suddath Companies provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

$40K Student Loan Repayment Or $20,000 Sign-on Bonus This role requires travel across the entire state of Indiana, approximately 85%25 of the time. All travel expenses are covered, and there is likewise a base salary plus multiple incentives. You can live anywhere in the state for this role. In this role, you will have the ability to achieve work life balance. Flexible scheduling is offered where providers can flex their time between 8am-8pm over the 7-day work week. No on-call, no weekends and no holidays required. Optum Home & Community Care, part of the Optum family of businesses, is creating something new in health care. We are uniting industry-leading solutions to build an integrated care model that holistically addresses an individual’s physical, mental and social needs — helping patients access and navigate care anytime and anywhere. As a team member of our Optum HouseCalls team, together in an interdisciplinary care environment, we help patients navigate the health care system and connect them to key support services. This preventive care can help patients stay well at home. We’re connecting care to create a seamless health journey for patients across settings. Join us to start Caring. Connecting. Growing together. HouseCalls is an innovative, performance-driven program that brings care directly to members’ homes. As a HouseCalls Advanced Practice Clinician (Nurse Practitioner or Physician Assistant), you will conduct annual in-home health assessments for Medicare Advantage and other plan members. This is a non-prescribing, field-based role focused on improving health outcomes through education, gap closure, and collaboration with primary care providers (PCP). Primary Responsibilities: - Conduct comprehensive in-home assessments, including: - Past medical history review, medication reconciliation, vital signs, and physical exam - Evidence-based screenings and point-of-care testing (as appropriate) - Identify and document diagnoses for care management and treatment planning - Communicate findings to members’ PCPs to address gaps in care - Recognize urgent/emergent situations and intervene appropriately - Educate members on disease processes, medications, and compliance - Address social determinants of health and provide referrals as needed You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: - For NPs: Active ANCC or AANP certification in Family, Adult, Geriatric, or Adult-Gerontology Primary Care - For PAs: Current NCCPA certification and state licensure - Active, unrestricted licensure in the state you will be practicing in (or ability to obtain by start date) without current disciplinary actions or practice limitations - Active and unrestricted driver’s license - In addition to a driver’s license, access to reliable transportation to complete home visits - Ability to navigate varied home environments; ability to sit/stand/kneel as needed to perform assessments - If you're working in a state that allows NPs/PAs to practice independently (without Collaborative Agreement), you must get approval from your licensing board-if required. New hires who are eligible but haven’t applied yet must do so within 1 month of starting. If you're not eligible at the time of hire, you must begin working toward eligibility within 1 month and apply for approval within 3 months of becoming eligible Preferred Qualifications: - 1+ years of clinical experience (family, geriatric, or home health preferred) - Proficiency with electronic medical records and technology - Ability to transport equipment weighing up to 30 pounds and navigate stairs as part of home visits - Proven communication skills with geriatric or Medicare populations Compensation for this specialty generally ranges from $109,500 - $164,000. Total cash compensation includes base pay and bonus and is based on several factors including but not limited to local labor markets, education, work experience and may increase over time based on productivity and performance in the role. We comply with all minimum wage laws as applicable. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission. OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.