Description 100% Remote within Florida Position Summary The Loan Processor is responsible for managing the loan file from submission through closing, ensuring accuracy, compliance, and timely execution at every milestone. This role serves as the operational quarterback of the transaction, partnering closely with Loan Originators, Underwriting, and Closing to deliver a smooth and compliant borrower experience. The Processor is accountable for maintaining benchmark turn times, proactively managing key dates, and ensuring loan quality prior to underwriting submission. Key Responsibilities Pipeline & File Management - Manage a multi-state pipeline of mortgage loans from application through closing - Retrieve, review, and organize all documentation within Encompass eFolder - Maintain full ownership of file accuracy, completeness, and compliance prior to underwriting submission - Monitor and manage critical dates including: - Lock expiration - Contract and contingency deadlines - Credit and income documentation expiration - ECOA, Trid and other regulatory timelines - Analyze loan applications and supporting documentation for eligibility and completeness - Review title, payoffs, appraisal reports, income documents, hazard insurance, and all required conditions - Issue Change of Circumstance and revised Loan Estimate the same day once rate is locked - Request Early CD when appropriate to meet closing timelines - Document all file activity and communication notes in LOS per company standards Communication & Client Experience - Conduct daily follow-ups with borrowers and third-party vendors to obtain outstanding documentation - Maintain weekly proactive status updates with borrowers - Respond to internal and external inquiries within two hours during business hours - Communicate delays, risks, or challenges to Regional Management, Branch Manager, and Loan Consultants promptly - Escalate potential fraud or risk concerns to Risk Management Leadership immediately Compliance & Quality Control - Ensure all loans meet company, investor, and regulatory guidelines prior to submission - Utilize fraud detection tools and validate income, assets, and collateral documentation - Review Automated Underwriting findings (DU/DO/LP) and ensure documentation aligns with findings - Maintain detailed and accurate file documentation to support underwriting and audit reviews Professional Development - Serve as a subject matter expert on ABSM policies, procedures, products, and systems - Complete all required ABSM continuing education courses timely - Stay current on investor guideline changes and regulatory updates Requirements Qualifications & Requirements - Minimum 3+ years of mortgage processing experience in a high-volume environment - Recent Encompass experience required - Experience processing Conventional, FHA, VA, Down Payment Assistance, USDA - Strong knowledge of FHA and FNMA & Freddie guidelines - Experience with DU, LP systems, VA Portal - Ability to analyze complex income and documentation scenarios - Working knowledge of mortgage compliance regulations and fraud detection tools - Strong organizational and time management skills - Excellent written and verbal communication skills - Ability to work with urgency in a fast-paced, deadline-driven environment - Strong attention to detail and file quality Core Competencies - File Ownership & Accountability - Compliance Precision - Timeline Management - Risk Awareness - Communication Discipline - Multi-Tasking & Prioritization Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - Travel is required. - Frequently required to stand, walk, sit, and travel between various locations. - Frequently required to use hands to finger, handle, or feel, and reach with hands and arms. - Occasionally required to climb or balance, stoop, kneel, crouch, or crawl. - Frequently lifts and/or moves up to 10 pounds and occasionally lifts and/or moves up to 20 pounds. - Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus. This description outlines the basic responsibilities and requirements for the position noted. This is not a comprehensive listing of all job duties. Duties, responsibilities and activities may change at any time with or without notice.

About Us Propel is on a mission to empower low-income Americans by simplifying access to government benefits with modern technology. We're a passionate team of 100 Propellers - all working to help our users get through the month, every month. The Role Propel owns Willoughby, a licensed entity building the first app-based digital Medicare brokerage, initially focused on dual Medicare-Medicaid users. We’re looking for a Senior Associate to help build and scale the operational foundation of our business. This is a highly cross-functional, individual-contributor role focused on automation, operations, analytics, and partner execution. You’ll work closely with Product, Engineering, Data, Compliance, and GTM to reduce manual work, improve reliability, and enable Propel to scale into new markets and partnerships. The core of what you’ll do Back Office Automation - Build and own internal-facing tools that automate core backoffice and post-enrollment workflows - Identify high-impact opportunities to reduce manual effort, improve accuracy, and increase operational efficiency - Partner with Product and Engineering to scope, ship, and iterate quickly on automation Operations & Partnerships - Support and increasingly own key operational partner relationships, including FMOs - Manage carrier contracting and onboarding to enable GTM and state expansion - Build, maintain, and refine Intercom workflows and macros to support advisors effectively at scale Data & Analytics - Use tools like Amplitude, Metabase, SQL, and spreadsheets to understand and improve Propel’s funnel - Partner with Product, Engineering, and Data to translate insights into execution and prioritization - Develop strong intuition for operational metrics and business performance Compliance - Partner with the CCO and our compliance consultant on annual compliance filings - Support compliance incident response and enrollment QA, automating processes where possible - Ensure compliance processes scale cleanly as the business grows Strategy & Planning - Contribute to the operations roadmap and annual planning processes - Support goal-setting, benchmarking, and company-wide communications - Develop as a trusted IC voice in planning and prioritization discussions Requirements - 3+ years of experience in a startup, management consultancy, or similarly fast-moving environment - Background in operations, analytics, or product preferred - Experience supporting a consumer-facing product is a plus - Strong bias toward action and iteration; comfort building imperfect systems and improving them over time - Excellent attention to detail and organizational skills, with the ability to manage multiple workstreams simultaneously - Comfort working with external partners across parallel initiatives - Strong SQL and Excel/Google Sheets experience - Familiarity with analytics tools such as Amplitude and Metabase - Clear, concise written and verbal communication skills - Experience in insurtech, Medicaid/Medicare, insurance brokerages, or adjacent regulated spaces is a big plus At Propel, you'll enjoy: - Meaningful work and a strong shared sense of mission - Remote-friendly work environment with a dog-friendly office in Downtown Brooklyn. The team meets in-person for optional retreats a few times per year. - 20 Days of PTO - 4% 401K match - $10k lifetime spend towards Carrot Fertility - Excellent Medical, Dental and Vision options - Other health and mental health focused benefits and perks - Propel builds compensation bands referencing the 75th percentile of compensation for companies like us. Expected compensation for the role as scoped is $100,000 - 120,000 and will be based on how a candidate matches to our internal leveling guide. Additional Considerations: - We are committed to building a diverse and inclusive team, and welcome applicants from all backgrounds and abilities. - Interview Accommodations: Propel is committed to providing reasonable accommodations throughout the interview process. If you need accommodations due to a disability or medical condition (such as additional time or accessibility support), please let us know as early as possible so we can support you appropriately. - We're currently accepting applications from the states we have an established entity, which includes California, Colorado, District of Columbia, Florida, Georgia, Illinois, Maryland, Massachusetts, New Jersey, New York, Oregon, Pennsylvania, Texas, Virginia, and Washington. - Background Check Requirement: For roles with access to confidential employee or customer information, a background check may be conducted following a conditional offer. All background checks are handled in accordance with applicable laws, including the Fair Credit Reporting Act (FCRA). More About Propel Propel is a technology company that’s strengthening the social safety net for people who receive government benefits. Over 5 million Americans trust the free, modern Propel app to manage their government benefits, save money, and get updates when their benefits change. We’ve also partnered with renowned institutions and organizations like Vote.org, GoFundMe, and GiveDirectly. Propel is a for-profit, venture-backed company that holds its social mission at its core. We're proud to be supported by a blend of nonprofits, impact investors, and world-class investors, including the Robin Hood Foundation, Andreessen Horowitz, Nyca Partners, Financial Health Network, JPMorganChase, Kevin Durant, Serena Williams, and Nas. Learn more about our impact from the press - Fintech Company Propel Announces $10 Million Fund For Food Stamp - Late Show With Stephen Colbert - How to Propel the Fight Against Poverty in America - How Tech is Helping Poor People Get Government Aid - Propel Routes Money to those Who Need it Most - How one tech startup is giving cash to SNAP recipients - Recipients Affected By Government Shutdown - How hunger relief groups say you can help feed your neighbors during the shutdown and beyond Join us, and let's build something amazing together!

About Miovision: At Miovision, we’re unlocking transportation networks that move you. Our vision and mission is to enable smart, fast, safe communities that simply flow, as we drive the Intelligent Mobility Revolution. Backed by the world’s most advanced traffic AI, Miovision’s innovations in traffic signal planning and operations are making it possible for cities to improve the transportation experience for drivers, cyclists and pedestrians. Our values drive us. They’re at the core of everything we do. If they align with yours, proceed through the GREEN light! - All in to win: We're driven by a winning mindset, approaching every challenge with intensity, clarity, and speed. - One Miovision: We succeed as one team, uniting diverse talents, building on trust, and putting our shared mission before ego. - Be better every day: We're committed to continuous growth, staying curious, building mastery, and embracing challenges as learning opportunities. - Make it happen: We are proactive and results-driven, taking ownership, acting with urgency, and focusing on solutions that deliver real impact. - Earn the customer: We are deeply customer-centric, focused on earning our customers' partnership every day by delivering exceptional experiences that drive their success. Position Summary: At Miovision, we are on a mission to create cities that simply flow move safely and efficiently. But to keep the world’s traffic flowing, our internal systems need to be just as seamless. We are looking for a Director, Developer Operations & Experience to act as our primary architect of internal flow. The Developer Experience (DevExp) organization is a core part of Miovision’s Transformation, Delivery & Technology (TDT) department, responsible for building and operating Miovision’s Internal Developer Platform and Agentic SDLC. This platform enables engineers, solution engineers, QA, and other technical and semi-technical users to build, test, deploy, operate, and evolve software quickly, safely, and with confidence. As the Director, Developer Operations & Experience you will steer the evolution from a traditional DevOps function into a modern Developer Experience and Platform Engineering organization. This role owns the strategy, architecture, and execution of the internal developer platform, CI/CD, cloud foundations, observability, and developer tooling, while also pioneering how AI and agent-first pipelines are embedded into the software development lifecycle. This is a hands-on leadership role. You will build and lead a team, coach deeply, and regularly roll up your sleeves alongside engineers. At Miovision, everyone is a builder, and this role exists to ensure that building is fast, intuitive, secure, and increasingly AI-native while maintaining deep accountability for reliability, security, and production operations. Please note: This opportunity is open to candidates located in Canada. You may work from your home office located in Canada, or from our HQ in Kitchener, Ontario. Objectives and Responsibilities: Operational Excellence & Reliability - Own platform and infrastructure uptime; establish SLOs and reliability governance. - Drive DORA metric improvements. - Standardize incident response and operational maturity. - Ensure secure, compliant, and auditable production operations. - Own production system health and availability with Engineering/Architecture. - Establish a service maturity model (reliability, security, observability, CI/CD, AI-readiness). - Enforce secure coding standards and Quality Gates across all repositories. Lead DevOps → Developer Experience Transformation - Evolve DevOps to a modern, platform-engineered, AI-enabled Developer Experience organization, while maintaining reliability and security accountability. - Shift focus to enabling all contributors (including QA, solution engineering) as builders. - Introduce platform-as-product operating models with roadmaps, feedback, and metrics. Accelerate Onboarding, Wayfinding, and Productivity - Radically reduce developer/contributor onboarding time. - Improve wayfinding via standards, templates, and conventions. - Standardize repository structure and build/deploy patterns for AI workflows, security, and predictability. Embed AI Across the SDLC - Drive AI adoption across engineering roles. - Design AI-driven capabilities: automated code review, test generation, incident analysis, anomaly detection, and remediation. - Translate emerging agentic tooling into internal capabilities. - Ensure AI and agent-driven workflows operate within secure, monitored, and policy-bound environments. - Embed guardrails to protect proprietary code, customer data, and infrastructure secrets. Own CI/CD, Cloud Foundations, and Observability - Own CI/CD platforms, deployment automation, and infrastructure-as-code standards. - Define and enforce reliability and quality while enforcing container hardening, image provenance validation, and runtime protections. - Standardize on-call models, incident response, escalation, and post-incident learning. - Automate runbooks and operational workflows. - Partner on AWS usage, cloud patterns, cost efficiency, and observability standards. - Own platform reliability, performance, cost governance, and operability templates. Ideal Profile: - 10+ years of experience in Developer Operations, Developer Experience, Platform Engineering, or related domains. - Prior experience leading DevOps and/or Developer Experience teams. - Strong background in cloud platforms (AWS) and cloud-native architecture. - Deep understanding of CI/CD, GitOps, and infrastructure-as-code. - Hands-on experience with container platforms (Kubernetes, Docker). - Experience scaling DevOps / Platform Engineering across multi-team, multi-product environments. - Strong systems thinking and architectural judgment. - Excellent communication, collaboration, and coaching skills. - Experience operating mission-critical production systems. Technical Knowledge: - AWS (compute, networking, storage, identity) - Kubernetes, Docker - Terraform - GitLab, ArgoCD - Observability stacks (Datadog, OpenTelemetry, Grafana) - Software development in one or more of Java, Python, Node - Familiarity with Snowflake and modern data pipelines - AI-assisted development tools and emerging agentic frameworks This posting is for an actual vacancy. Your Rewards & Well-being: We invest in our team with benefits designed for modern life and true work-life balance. - Comprehensive Coverage: Your well-being is covered from day one with comprehensive health benefits, 24/7 virtual healthcare access, and dedicated wellness programs. - Financial Future: Build for tomorrow with our RRSP/401K Matching Plan and share in the company's success through our Variable Incentive Plan. - Time to Recharge: Truly unplug with our unique Mio-Days and flexible vacation policy. - Work & Life Support: We support you with flexible work options, an internet subsidy, a remote work allowance, and enhanced leave for new parents. Sound like your next adventure? Apply now and let's start building together! We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Please indicate if you require accommodation on your application, and our team will work with you to meet your accessibility needs. Miovision may use artificial intelligence (AI) to assist in the hiring process for tasks such as helping to identify qualified candidates, taking meeting notes, creating summaries, and streamlining administrative work. These tools are one of several factors considered in the hiring process and do not replace human judgement. We do not use AI to make any final hiring or interview decisions. PLEASE BE AWARE OF FRAUD: Applicants interested in applying for roles at Miovision should apply directly via the details provided on our careers page. We communicate directly with applicants and will not request banking information, payment, or fees during any point of the recruitment process. We do not conduct interviews via text message. If you suspect that a third party is impersonating Miovision or requesting payment for recruitment on behalf of Miovision, please alert us via recruitment@miovision.com. To all recruitment agencies: Miovision does not accept agency solicitation or resumes. Please do not forward resumes to our HR alias e-mail address, to any Miovision employee, or to other Miovision e-mail addresses. Miovision will not pay any fees related to unsolicited resumes.

Title: Media Operations Support Analyst Location: Stamford United States Job Description: Company Description NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation. Visit www.nbcuniversal.com for more information. Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world. Job Description The Media Operations Support Analyst provides Level 1 (L1) enterprise support for NBCUniversal's Technical Operations and Marketing Supply Chain platforms and workflows. This role requires a strong understanding of media asset management, content distribution, brand marketing, and post-production operations across broadcast, streaming, studio distribution, and marketing environments. Acting as a frontline partner to clients and internal stakeholders, the team ensures NBCUniversal's tools and workflows meet the highest standards of productivity, reliability, and technical excellence across both domestic and international operations. Responsibilities: - Provide L1 support for NBCUniversal Media Operations and Marketing Supply Chain platforms, including fulfillment, editing, archiving, and asset review across cloud-based and hybrid environments - Oversee and support the ingest, management, and archival of marketing assets within cloud-based Marketing Supply Chain systems - Monitor fulfillment pipelines and proactively identify, troubleshoot, and resolve ingest, transcode, and delivery issues - Support live and linear workflows, including routing, recording, and transcodes - Facilitate user onboarding, training, and day-to-day platform support - Partner with Engineering teams to properly escalate and track technical issues - Initiate and manage outage bridges as needed, coordinating communications, mitigation efforts, and stakeholder updates - Document issues, workflows, and resolutions to support operational excellence and continuous improvement Qualifications - 3+ years of experience in post-production and/or media operations, or a degree/certification in Media or Communications. - Experience using Media Asset Management (MAM) and Digital Asset Management (DAM) systems and workflows. - Experience with media management platforms such as Interplay, DIVA, and Orangelogic. - Strong understanding of video/audio codecs, file formats, camera formats, and resolutions. - Experience with live records, routing, and transcodes using tools such as Grass Valley iControl, KVMs, DVS Venice, Florical, Telestream products, and both manual and automated ingest platforms. - Knowledge of digital delivery methods including SFTP, Signiant Manager, Signiant Media Shuttle, and Aspera Console. - Experience supporting on-prem and cloud-based storage environments, including such as AWS S3, Microsoft Azure, Azure Blob, Cloudian, Qumulo, Isilon, NAS, SAN, LTO, and archive systems. - Proficiency with Microsoft Office applications. - Exceptional attention to detail with strong organizational skills. - Proactive, self-motivated, and able to work independently. - Ability to prioritize workload and perform effectively in a fast-paced, high-pressure environment - Must be willing and able to work on any shift including, overnights, swing or weekends in support of the 24/7 operation. Overtime may be required. Desired Characteristics: - Strong troubleshooting skills and a desire to learn and support new technologies. - Experience with creative and post-production tools including Avid Media Composer, Adobe Premiere, After Effects, Photoshop, Cinema 4D, Maya, 3ds Max, Interplay Access, and MediaCentral Cloud UX - Familiarity with support ticketing systems such as ServiceNow, Jira, or Zendesk - Strong communication skills with the ability to collaborate across departments, clients, and vendors - Experience with user and group management, including Active Directory administration - Team-oriented mindset with a commitment to maintaining a positive and collaborative culture - Works independently while maintaining team culture Additional Requirements: - Hybrid: This position currently has a hybrid schedule, which requires contributing from the office a minimum of four days per week. The Company reserves the right to change in-office requirements at any time. This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $60,000 - $70,000 Additional Information As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to AccessibilitySupport@nbcuni.com.