• Validate and process refund requests and warranty claims • Support Authorized Service Provider (ASP) onboarding and CRM operations • Review and validate refund requests submitted by Tier 1 • Ensure accuracy of customer details, proof of purchase, eligibility, and refund amounts • Review and process warranty claims submitted by ASPs • Validate labor, parts, and supporting documents against warranty policies • Approve or reject claims and coordinate with ASPs for corrections • Prepare and submit weekly warranty and refund claim payroll • Provide support for Call Experts CRM (claims, tickets, access issues) • Ensure all transactions meet internal policies and audit requirements

• Engage in clinically meaningful scientific discussion with thought leaders (TLs) and HCPs to build knowledge and advocacy for Cushing’s syndrome and Corcept’s FDA approved product(s) • Provide scientific presentations and educational programs to HCPs regarding Corcept’s products, disease states, and clinical trials • Develop and maintain strong working relationships with thought leaders (TLs) and organizations within the medical community • Attend and participate in medical conferences and other scientific events

• Independently drive or fly to commercial properties to capture precise data • Use 3D cameras, laser measurement tools, and specialized software • Document building measurements, HVAC locations, windows, signage, landscaping, utility meters, dumpsters, and parking details • Gather data, take measurements, and input data while ensuring accuracy • Communicate with property managers to gather access information for appointments and arrival times

• Conduct legal and factual research and writing • Analyze potential new litigation • Draft demand letters and pleadings or briefs