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RateHawk is an online booking platform featuring hotels, car hire and related travel services.
Customer Support Representative, Italian Language
Location
Moldova
Posted
60 days ago
Salary
€700 / month
Seniority
Senior
Job Description
Customer Support Representative, Italian Language
RateHawk
• Advise clients on calls in Italian language. • Communicate with partners about ongoing cases and provide updates. • Utilize CRM systems and internal databases efficiently.
Job Requirements
- Advise clients: Take calls and provide initial advice to B2B partners in Italian language;
- Communicate: Communicate with partners about the on-going cases, provide regular updates on the progress and help other operation teams with the communication in Italian language;
- Work with systems: Utilize CRM systems and our internal databases efficiently.
- English Proficiency: Upper Intermediate level (both spoken and written).
- Italian Proficiency: Upper Intermediate level (both spoken and written).
- Soft Skills: Kindness, empathy, stress-resistance, politeness, and responsibility.
- Quick Learner: Ability to learn quickly and stay results-focused.
- Tech Requirements: A functioning computer and microphone.
Benefits
- Remote Work: Work from the comfort of your home.
- Great Team: Join a young and active team of super specialists.
- Flexible Schedule: 5/2 (Monday-Friday), 11 AM - 20 PM (GMT+3).
- Competitive Salary: Earn a base salary of 700 EUR + up to 100 EUR in bonus KPI.
- Challenging Tasks: Tackle interesting and ambitious tasks that will elevate your professional skills.
- Continuous Learning: Access to seminars, trainings, and conferences. We’ll even help you get to any conference you want to attend.
- Perks: Enjoy corporate discounts on hotels and other services.
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