• The Senior Project Manager (SPM) plays a pivotal role in leading the internal day-to-day operations and delivery for a set of strategic, creative and medium-to-high complexity projects, from inception to completion, within a brand or multiple brands. • Full lifecycle delivery and management of complex, technical, strategic and creative projects • Develops and actively manages project timelines, estimates, risk registers, communication plans, burn reports and change logs with minimal oversight • Leads the estimation process and provides project budget and staff plan parameters with minimal supervision • Leads the project timeline creation process in close partnership with internal and external stakeholders with minimal supervision • Leads project kickoffs and status meetings • Creates and/or reviews and distributes meeting recaps; oversees and evolves Account Managers/Supervisors and Marketing Coordinators in their ability to write actionable recaps • In partnership with AD+, develops financial forecasts for proactive financial management • Actively works with project stakeholders to identify, evaluate, log, communicate and mitigate project-level risks • Works closely with Project Management Office (PMO)/Delivery leadership to identify and mitigate program-level risks • Identifies project staff needs and works with resource managers and PCs to ensure accuracy and updates of resource plans • Resolves conflicts, including scope, schedule, resources, budget, quality and communication with minimal oversight • Ensures all project artifacts (FRD, BRD, etc.) are properly stored within enterprise systems (Workfront, TFS, etc.) • Accountable for application of Intouch delivery processes and PMO standards across their projects • Actively mentors and supports training efforts for Account Managers/Supervisors and Marketing Coordinators • Keeps direct manager informed; asks for help when needed; knows when to escalate issues/concerns to leadership; brings solutions

• Planning, scheduling, coordinating, and managing a wide variety of repair projects involving the construction, rehabilitation, and restoration of OSP facilities • Overseeing the OSP repair process from conceptualization to completion including interfacing with field technicians, collaborating with field supervisors, and managing work performed by contract vendors and internal repair teams • Monitoring and managing the quality completion of work and resolution of issues while reporting on the progress of multiple projects and updating internal tracking systems • Creating, approving, tracking, and managing all CMS requests • Operating as the single point of contact for all plant damage and emergency dispatch of internal and external repair teams during normal operations hours • Assessing damage situations, engaging contract vendors, and providing CMS documentation to coordinate and monitor completion of repair activity • Driving contract vendors performance to align with Brightspeed’s standards

• Optimize warranty and services sales offering • Ensure best-in-class operational performance • Participate in the development of new services • Review and improve existing processes and products • Leverage technology and data to decrease costs and maintain customer satisfaction • Central point of connection between internal and external stakeholders • Set up financial targets and planning infrastructure

• Drive commercial performance of consumer financing and private leasing for Autohero customers • Design and optimize financial products: pricing, interest rates, and partnership models • Lead process implementation and operational improvements for finance offerings • Collaborate with Product, Tech, Marketing, Legal, and external partners to launch new customer solutions • Use data-driven insights to develop products that transform the online car buying experience • Act as the central point of contact between internal teams and financing partners