• Support Share Our Strength and its mission to end childhood hunger and poverty in America by advancing its state government relations efforts. • Collaborate with partners and stakeholders, as well as colleagues across Share Our Strength to develop and execute state government relations strategies and tactics to preserve and expand state access to nutrition assistance programs. • Track progress and course correct as needed to meet goals. • Represent Share Our Strength in coalitions and in meetings with state-elected officials and legislative staff. • Work with the Associate Director of State Government Relations and in collaboration with the public policy team and internal state campaign managers to identify state legislative priorities and lead the execution of assigned state government relations initiatives. • Track and help to advance state legislative goals, with a primary focus on SNAP-related policy changes at the state level. • Collaborate across internal teams to develop government relations strategies and identify and monitor campaign progress throughout the year. • Oversee the work and performance of contracted lobbyists supporting specific state campaigns. • Create materials and provide background research for state legislative activities, including briefings, hearings, and training webinars for advocate networks. • Draft testimony, letters of support, meeting requests, and other documents relevant to state policy campaigns. • Maintain relationships with national organizations representing state elected officials and execute major events throughout the year that further government relations goals and priorities. • Communicate progress and facilitate shared understanding of government relations metrics, strategies, tactics, and impact among external and internal stakeholders, including senior leadership. • Represent Share Our Strength to external audiences, including through presentations at conferences, community events, meetings with policymakers and similar forums. • Provide strategic counsel and meaningful input to Government Relations and Advocacy and Share Our Strength Program Departments leadership during annual planning and on other strategic matters. • Partner with colleagues to support Share Our Strength's work to be a diverse and inclusive organization, and ensure this value is embedded in the organization and throughout our work. • Lead organizational workgroups as needed and may manage an intern.

JOB TITLE: Campaign Operations Manager (GoHighLevel Required) JOB TYPE: Permanent Full-Time ABOUT US We’re a family-owned and operated kitchen, bath, and flooring remodeling company located in Southern California. We’ve been in business for over 40 years and are looking for the right people to join our growing team. Our mission is to improve people’s lives by transforming their surroundings and providing a fun, hassle-free remodeling experience. Do you want to transform your career? Start here. JOB DESCRIPTION We are seeking a numbers-driven, hands-on Campaign Operations Manager to own our internal marketing engine (SMS, Email, Newsletters, Internal Sales Campaigns, and more). We don’t manage by gut feeling we manage by Statistical Reality and Strategy. This role is responsible for the math of the client journey: calculating the exact volume of outreach needed to hit lead generation and appointment targets, while actively executing campaigns to drive results. This is not a coordination role. You will be expected to build, launch, and execute campaigns end-to-end, including direct outreach (calls, SMS, and email), especially for reactivating old and inactive leads. CORE RESPONSIBILITIES - Reactivate old and inactive leads through structured outreach (calls, SMS, email) - Build and execute campaigns from scratch (targeting, messaging, sequences, automation) - Own the full funnel: Lead → Contact → Appointment → Conversion - Reverse-engineer outreach volume based on revenue targets - Lead the Routine: Facilitate weekly meetings with a pre-prepared dashboard of stats - Audit & Verify: Double-check campaigns before launch (messaging, audience, cadence, flow) - Reverse-Engineer Strategy: Develop campaign targets (SMS/Email/Voice) by working backward from goals - Playbook Management: Own and enforce Campaign Playbooks; update processes immediately when changes occur - Strategic Reporting: Provide weekly, monthly, and quarterly reports with actionable insights - Continuously optimize campaigns through testing, iteration, and data analysis MANDATORY REQUIREMENT (NON-NEGOTIABLE) - Hands-on experience using GoHighLevel (GHL) - Must have built or managed pipelines, workflows, automations, and campaigns inside GHL - Familiarity alone is NOT sufficient IDEAL CANDIDATE - Strong leadership and delegation skills - Strong auditing and analytical skills—you catch missed details before launch - Ability to reverse-engineer forecasts and results - Self-sufficient operator who does not wait for instructions - Problem-solver under pressure - Strong CRM and campaign execution experience - Comfortable executing outreach (calls, SMS, email)—not just managing - Ability to motivate and manage staff effectively - Prior experience in team management REQUIREMENTS - 2–4+ years in Data-Driven Marketing, Campaign Management, or Operations - Proven experience building and executing campaigns end-to-end - Experience reactivating old or inactive leads - Strong written and verbal communication skills - Strong mathematical foundation (ability to forecast ROI/CPL on the fly) - Advanced experience in GoHighLevel (GHL) or similar high-volume lead management systems - Strong understanding of funnel metrics (conversion rates, appointment rates, ROI) - Resilience in high-pressure, data-driven environments IMPORTANT ROLE STRUCTURE All hires will begin as a Campaign Coordinator for the first 3 months. This phase is hands-on and execution-focused, including: - Calling leads (cold and warm) - Sending SMS and email follow-ups - Executing campaigns inside GoHighLevel - Learning and applying campaign workflows This is an evaluation period, not a training-only role. Candidates who demonstrate strong performance, ownership, and results will transition into the Campaign Operations Manager role. PAY STRUCTURE FOR CAMPAIGN MANAGER $8/hour + Incentive Commission (Overrides on Team Performance) Quarterly Bonuses for hitting system targets BENEFITS - Weekly Pay - Health Stipend - 1 Week Paid Vacation (After 1 calendar year) - National Holiday Bonus - Referral Bonus - Contests and Spiffs - Opportunities for Growth - Continued Education & Training WHO THIS ROLE IS FOR ✔️ Candidates with hands-on GoHighLevel experience ✔️ Individuals who can build and execute campaigns independently ✔️ Those comfortable working directly with leads and driving conversions

A LITTLE BIT ABOUT Boldr - Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world. - We are a global team, united by our desire to connect diverse people with common values for boldr impact.  - We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner. LET’S START WITH OUR VALUES - Meaningful connections start with AUTHENTICITY - We do our best work by being CURIOUS - We grow by remaining DYNAMIC - Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE  - At the heart of great partnerships we’ll always find EMPATHY WHAT IS YOUR ROLE As the Senior Manager, Client Experience, you will oversee high-impact accounts focused on customer support and customer experience workflows. You will be responsible for the overall success and health of your direct client accounts, ensuring excellence in service delivery, data accuracy, and value generation. You will also be a thought partner to clients and internal stakeholders, advocating for operational improvements, resourcing alignment, and innovation in how we deliver.  You will support (Senior) Team Captains in leading the teams to deliver consistently on our service commitments and SLA-agreements for the clients in your portfolio. WHY DO WE WANT YOU We are currently looking for impact-driven individuals who are passionate in helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic, Authentic, Empathetic and Excellence in Operations. WHAT WILL YOU DO Client Relationship & Strategy - Serve as the senior point of contact for strategic clients. - Build a deep understanding of each client’s business model, goals, and what success truly means for them. - Go beyond monitoring KPIs—connect performance metrics (e.g., CSAT, data accuracy, turnaround times) to business outcomes (e.g., churn reduction, campaign effectiveness, customer retention). - Interpret and tell the story behind the data: What do the metrics mean, and how do they inform our joint strategy? - Partner with clients to identify opportunities for process improvement, automation, and value-added services. - Lead business reviews and strategic discussions grounded in insight and outcomes, not just reporting. - Proactively surface insights that help clients improve their own decision-making and growth strategies. People & Performance Leadership - Lead, mentor, and grow a team of (Senior) Team Captains (TCs) supporting teams across multiple geographies. - Drive a culture of operational excellence, continuous improvement, and professional development. Monitor and manage client KPIs and SLAs, but place equal focus on whether we’re moving the needle on outcomes that matter most to clients. - Guide TCs in building effective team structures and nurturing high-performing team cultures. - Support other Boldr Managers and partners through collaboration, providing constructive and candid feedback, and aligned leadership to foster a strong, unified team environment. - Help initiate and energize internal engagement activities, including Town Halls and Spotlight Events, ensuring high participation, relevance, and engagement. - Regularly connect with Team Members across teams, actively listening, gathering feedback, and relaying insights to your leadership team, and to relevant Boldr leaders to help inform people strategies and support Team Member success. Operational Oversight - Oversee service delivery operations for your Clients. - Ensure accurate reporting and tracking of client metrics, team performance, and insights. - Collaborate with internal stakeholders to ensure seamless service delivery. - Proactively manage capacity, staffing, and resource planning to meet evolving client needs. - Assist in ensuring that operational planning for events, meetings, and initiatives is executed with excellence and aligns with Boldr’s standards. Insights & Innovation - Stay informed on CS and CX trends and best practices to help clients optimize their workflows, and to make strategic recommendations - Stay up to date on developments in AI and its impact on clients and the outsourcing industry, in order to help Boldr and its clients optimize workflows and evolve their strategies. - Partner with clients & internal Boldr SME’s to explore opportunities for automation, tooling, and smarter workflows. - Contribute to the evolution of Boldr’s Customer Support offering by sharing client insights and surfacing service development needs. - Identify themes and opportunities emerging from Team Member feedback and local engagement activities, and share these with leadership to help inform future initiatives and improvements. Tools, Administration, and Reporting - Familiarity with Google Suite of Services is a must for this role. - Gmail, Drive, Sheets, Slides, and Docs are used heavily in Boldr - Experience with Hubspot is a plus. - Maintain Client schedule (Weekly Updates, MBRs, QBRs, Implementations), collect feedback, and drive necessary actions to completion. Ongoing support and knowledge sharing - Obtain feedback from Clients and team members on processes and tools to ensure continuous improvement - Provides input and communication to drive Client Success improvement for all Clients, enterprise-wide

• Play a pivotal role in advancing the adoption of Tricentis Enterprise solutions within assigned System Integrators • Collaborate closely with key alliances, fostering strategic partnerships, and driving revenue growth • Create joint strategic plans, evangelizing the Tricentis platform, and identifying new business opportunities • Foster and develop partnerships with key System Integrators across Quality Engineering practices, Enterprise Application practices, and Industry specific practices • Collaborate and align with Tricentis GSI Alliance Directors and globally distributed Partner Managers • Develop comprehensive joint strategic plans with alliance managers and directors, outlining specific business goals, priorities, and investment requirements • Define and drive presales and delivery enablement plans for all core Tricentis products • Serve as the primary advocate for Tricentis within the GSI’s in India, engaging partner executives • Collaborate with partner’s sales teams and Tricentis Partner Managers to drive revenue opportunities • Develop and run successful outreach and partner driven sales programs • Create extensive partner networks at both field and executive levels • Plan and execute regional workshops focused on business and technical value propositions • Maintain an accurate pipeline of all opportunities within CRM in collaboration with global partner managers • Consistently surpass performance quotas and targets, demonstrating a strong commitment to achieving and exceeding regional goals