• Play a pivotal role in advancing the adoption of Tricentis Enterprise solutions within assigned System Integrators • Collaborate closely with key alliances, fostering strategic partnerships, and driving revenue growth • Create joint strategic plans, evangelizing the Tricentis platform, and identifying new business opportunities • Foster and develop partnerships with key System Integrators across Quality Engineering practices, Enterprise Application practices, and Industry specific practices • Collaborate and align with Tricentis GSI Alliance Directors and globally distributed Partner Managers • Develop comprehensive joint strategic plans with alliance managers and directors, outlining specific business goals, priorities, and investment requirements • Define and drive presales and delivery enablement plans for all core Tricentis products • Serve as the primary advocate for Tricentis within the GSI’s in India, engaging partner executives • Collaborate with partner’s sales teams and Tricentis Partner Managers to drive revenue opportunities • Develop and run successful outreach and partner driven sales programs • Create extensive partner networks at both field and executive levels • Plan and execute regional workshops focused on business and technical value propositions • Maintain an accurate pipeline of all opportunities within CRM in collaboration with global partner managers • Consistently surpass performance quotas and targets, demonstrating a strong commitment to achieving and exceeding regional goals

Role Description In dieser Rolle übernehmen Sie eine zentrale Funktion in der Betreuung und Weiterentwicklung unserer ERP-Lösungen. Sie verantworten die Steuerung unserer Supporttätigkeiten und führen ein spezialisiertes Team, das täglich daran arbeitet, komplexe Kundenanforderungen effizient zu lösen und die Qualität unserer Software kontinuierlich zu verbessern. Dabei agieren Sie an der Schnittstelle zwischen Support, Entwicklung und Kundenprojekten und tragen maßgeblich dazu bei, technische Herausforderungen strukturiert zu analysieren und nachhaltige Lösungen zu etablieren. Ihre Mission: Sie sorgen dafür, dass unsere ERP-Lösungen zuverlässig laufen, komplexe technische Probleme schnell gelöst werden und unser Support-Team kontinuierlich besser wird. Die Position verbindet Teamführung und operative Mitarbeit zu gleichen Teilen (ca. 50 % Management / 50 % Hands-on). Qualifications - Mehrjährige Erfahrung im Umfeld von Enterprise-Software oder ERP-Systemen, idealerweise im technischen Support oder in der Softwareentwicklung - Erfahrung in der Steuerung technischer Supportprozesse sowie im Umgang mit komplexen Kundenanforderungen - Gute Kenntnisse im Umgang mit relationalen Datenbanken und SQL - Fähigkeit, komplexe technische Sachverhalte strukturiert zu analysieren und Lösungen abzuleiten - Erfahrung in der Führung von Mitarbeitern oder technischen Teams - Strukturierte und lösungsorientierte Arbeitsweise sowie hohe Kundenorientierung - Sehr gute Deutsch- und Englischkenntnisse in Wort und Schrift Requirements - Leitung und Weiterentwicklung des Support-Teams im Umfeld unserer ERP-Lösungen - Steuerung der Support-Operations inklusive Priorisierung von Supportfällen und Management von Eskalationen - Überwachung und Analyse relevanter Support-KPIs zur kontinuierlichen Verbesserung von Servicequalität und Kundenzufriedenheit - Unterstützung des Teams bei technisch komplexen Kundenfällen sowie strukturierte Analyse anspruchsvoller Problemstellungen - Schnittstelle zwischen Support und Entwicklung, einschließlich Abstimmung zu Fehleranalysen, Produktverbesserungen und technischen Lösungsansätzen - Verantwortung für das Management der Knowledge Database sowie Sicherstellung eines effektiven Wissenstransfers im Team - Kontinuierliche Optimierung von Support-Prozessen und Beitrag zur Weiterentwicklung unserer ERP-Lösungen Benefits - Eine zentrale Rolle mit direktem Einfluss auf Produktqualität und Kundenzufriedenheit - Zusammenarbeit in einem erfahrenen, technisch versierten Team - Flexible Arbeitszeiten und Homeoffice-Möglichkeiten - 30 Tage Urlaub pro Jahr - Firmenwagen, auch zur privaten Nutzung - Persönliche und fachliche Weiterentwicklung in einem internationalen Softwareunternehmen

• Verantwoordelijk voor de vloerverwarmingsprojecten in West & Oost-Vlaanderen • Relatie opbouwen met architecten, studiebureaus, bouwpromotoren, influencers, enz. • Projectbegeleiding van bestaande projecten verzorgen • Contact met installateurs voor offerteaanvragen en verdedigen van offertes • Coördineren met aannemers en montagebedrijven • Ondersteunen van vertegenwoordigers bij klantenbezoeken • Marktontwikkelingen rond producten analyseren • Klanten ontvangen en fabrieksrondleidingen geven • Aanspreekpunt voor technische vragen rond Floor

⠀ About MetagenicsMetagenics believes in helping people live happier, healthier lives by realizing their genetic potential. It’s why, when we defined Metagenics’ Mission, Values, and Vision, we started with our company’s own DNA. United by purpose and core values (Integrity, Authenticity, Respect, Diversity & Inclusion and Healthy & Happiness) the Metagenics’ team is dedicated to providing effective nutritional products and solutions, for healthcare professionals.People Culture FirstWe believe the way we do business is as important as the business we do; that a company in the nourishment business should nourish its people, too. So, we incorporated healthy, sustainable care into every dimension of our culture. Our diverse and expansive team are a prime example of the power of a people-first approach. We know first-hand, when an organization prioritizes internal growth and fosters empathy, its people come together to set an example of what the world can become. ⠀ The Role As an Area Sales Manager (ASM) for the Midwest (Ohio, Indiana, Michigan, Minnesota), you are both a team leader and a strategic business partner to a select group of high-value HCP customers. You lead a team of KAMs while personally owning key practitioner relationships, driving Joint Business Planning (JBP) execution, and ensuring performance across the territory. You lead with extreme ownership—owning results, outcomes, and team success at every level. Key Responsibilities - Personally own and lead Joint Business Plans with a subset of the region’s largest, most strategic HCP customers, setting the tone for excellence - Lead, develop, and coach a team of KAMs to achieve area-level sales, unit volume, and digital recommendation targets - Support the execution of Joint Business Plans by removing barriers, providing feedback, and elevating customer engagement quality - Analyze team pipeline and CRM data to drive weekly accountability, forecast accuracy, and territory performance - Facilitate ongoing skill development in strategic selling, digital enablement, and category education - Partner with Marketing, Digital, and Category teams to support regional execution and campaign rollouts - Monitor market trends and competitive activity to shape area strategies and team focus - Deliver regular business reviews with Leadership and cross-functional stakeholders - Champion team culture, process discipline, and a performance-driven mindset - Identify and nurture future talent through mentorship, development planning, and succession efforts Basic Requirements Experience / Training / Education - 5–7 years of progressive sales experience, with at least 1–2 years in a people leadership or field sales coaching role - Proven track record of delivering sales results through team performance and strategic execution - Experience conducting business reviews, managing pipelines, and using CRM systems to drive accountability - Familiarity with Joint Business Planning frameworks and selling to healthcare professionals - Bachelor’s degree in Business, Sales, Marketing, or related field required - Completion of sales leadership or coaching certifications preferred Knowledge of - Territory planning, forecasting, and resource allocation for high-performing sales teams - Sales process discipline and performance management systems - Key sales KPIs: revenue, unit volume, product penetration, recommendation rates, digital adoption - Cross-functional collaboration with Trade Marketing, Digital, and Field Enablement teams Coaching frameworks and development planning Skills/Abilities - Strong leadership and team development skills, with the ability to give feedback, set expectations, and inspire - Data-driven decision-maker with excellent analytical and problem-solving capabilities - Excellent communicator—able to influence up, down, and across functions - High degree of ownership and accountability; thrives in a fast-paced, goal-oriented culture - Able to prioritize across short-term results and long-term development Compensation The current range for this remote role based out of the Midwest is $143,000/yr. to $165,000/yr. The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. This role may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. Health and Wellness: - Medical, dental, vision - Annual employer HSA (Health Savings Account) funding for eligible employees who elect an HSA medical plan - STD, LTD, Basic Life AD&D coverage - 401k + employer matching - Vacation and Sick Time - 2 Volunteer Days off per year - Emergency evacuation time off - 11 paid company holidays - 1 Floating holiday to celebrate your birthday or important religious/holiday to you - Quarterly product allowance to use towards your favorite Metagenics products! - Product discount - Peer to peer recognition programs & more! Metagenics, and its companies are committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status with respect to recruitment, hiring, promotion and other terms and conditions of employment. Metagenics takes affirmative action in support of this policy to employ and advance in employment individuals who are minorities, women, disabled, and veterans. #LI-POST IND123