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SMT logo
SMT

Your partner in the Customer Experience Transformation journey.

Business Analyst

Business AnalystBusiness AnalystFull TimeRemoteSeniorTeam 51-200Since 2014H1B SponsorCompany SiteLinkedIn

Location

Brazil

Posted

60 days ago

Salary

0

Seniority

Senior

Bachelor DegreePortugueseEnglish

Job Description

Business Analyst

SMT

• Analyze experience data (NPS, CSAT, feedback, etc.) and identify patterns • Organize information and turn it into clear, actionable insights • Create presentations with logic, clarity and good storytelling • Support project teams in analyses and deliverables • Interact with clients and contribute strategic recommendations

Job Requirements

  • Fluent English
  • Analytical and organized profile
  • Strong communication (especially in building presentations)
  • Ability to simplify complex topics
  • Comfortable in a dynamic environment with multiple concurrent initiatives
  • Collaborative and able to work closely with various stakeholders

Benefits

  • Health insurance
  • Workplace stretching/exercise (ginástica laboral)
  • Flexible working hours
  • Career development plan
  • Dental insurance
  • Life insurance
  • Meal allowance
  • Profit-sharing (PLR)

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