Job Description FIS Management Services, LLC seeks Software Test Analyst Specialists – Cloud Banking Technologies in Jacksonville, FL to ensure the quality, reliability, and performance of a complex suite of cloud-native banking applications. Work across the network, implementation, operating system, deployment, and development stacks with a strong focus on modern cloud banking technologies (Common Account Processing Engine) and international and U.S.-based banking standards. Design, develop, and maintain comprehensive test strategies for cloud-native banking platforms, ensuring compliance with both U.S. and international banking regulations. Validate integrations across core banking systems, digital channels, and third-party APIs with a focus on security, scalability, and performance. Leverage REST APIs, Java, and test automation frameworks to validate microservices and distributed systems. Utilize OpenShift for container orchestration and deployment validation in cloud environments. Use Dynatrace and Splunk to monitor application health, trace issues, and validate system behavior under load and in production-like environments. Collaborate with DevOps and SRE teams to ensure observability is embedded in the testing lifecycle. Conduct security-focused testing to ensure applications meet stringent banking security standards. Validate encryption, authentication, and authorization mechanisms across cloud services and APIs. Perform end-to-end testing across the network stack, implementation stack, OS stack, deployment stack, and development stack. Conduct quality audits, software measurements, and continuous improvement initiatives. Communicate testing activities, results, and risks through detailed documentation and reporting. Support test leads in identifying risks and developing mitigation strategies. Organize and maintain a robust test script library, ensuring reusability and traceability. Develop and manage test data sets, simulators, and utilities to support complex test scenarios. Validate system performance, reliability, and scalability under real-world banking workloads. REQUIREMENTS: Bachelor’s degree in Electrical Engineering, Computer Engineering, Computer Technology, or related field and nine (9) years of progressive experience in the job offered or a related occupation: performing software quality assurance for cloud-native financial platforms, including Testing across multi-cloud banking environments (AWS, Azure, OpenShift); conducting cross-stack testing with network, OS, deployment, and application layers; implementing security and compliance testing in regulated banking environments; utilizing programming tools and technologies including Java, Oracle SQL, Azured Red Hat OpenShift, Bitbucket, Jenkins, Putty, and GitHub/GitBash; performing the quality assurance ensuring the quality, reliability, and performance of a complex suite of cloud-native banking applications including modern cloud banking technologies and international and U.S. based banking standards; utilizing functional and domain knowledge in Banking including Retail Deposits, Commercial Deposits, Flex Transfer, Term Deposits, Loans, Debit card and POS transactions; and providing work around solutions for critical and major issues created by clients using Modern cloud Banking Platform. In the alternative, the employer will accept a Master’s degree in the above listed fields and seven (7) years of experience in the above listed skills. Telecommuting and/or working from home may be permissible pursuant to company policies. QUALIFIED APPLICANTS: Please apply directly through our website by clicking on “Apply Now.” Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice. EEOC Statement FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass

Role Description The Sr Software Engineer is responsible for leading the design of technology solutions to ensure they meet all resiliency, stability, non-functional, functional and operational readiness use cases. This position is responsible for owning the technology solutions within their area, including proactive monitoring and alerting, technological roadmap and communication of overall health and future sustainability. - Lead design to ensure the technology solutions meet all resiliency, stability, non-functional, functional and operational readiness use cases - Lead ongoing development, maintenance and support of existing systems and platforms - Manage work direction, lead, influence, and provide feedback to other team members - Participate in staffing plans to identify subject matter experts (SMEs) and provide feedback for staff performance reviews - Own technology solutions within area, including proactive monitoring and alerting, technological roadmap and communication of overall health and future sustainability - Drive innovation & continuous improvement - Other duties as assigned Qualifications - Bachelor's degree in Computer Science or related area of study, or equivalent combination of education and/or relevant work experience; High School Diploma or GED equivalent required - 5 years of experience with application development or package software implementation - Ability to manage work direction and lead, influence, mentor, and provide feedback to others within team - Must be eligible to work in the United States without need for work visa or residency sponsorship Requirements - Experience with C - Experience with Oracle database - Experience with PL/SQL - Experience with Toad - Experience with Amazon Linux - Experience with Linux Bash scripting - Established presenter of technical and non-technical material adapted to the respective audience - Ability to transition abstract concepts into stable and supportable software solutions - Ability to develop unbiased options and recommendations to technical problems and unbiased comparisons - Strong problem-solving and analysis skills - Strong traits of decisiveness and judgment - Ability to drive innovation and be forward thinking - Excellent documentation skills Preferred Qualifications - Experience with Visual Studio - Experience with Github - Experience working in environment with regulatory compliance requirements (HIPAA, PCI, etc.) - Previous experience working in Agile/Product Delivery model - Previous experience in PBM / health care industry - Understanding of security implications of domain - Comfortable leading and mentoring others Benefits Potential pay for this position ranges from $94,000.00 - $160,000.00 based on experience and skills. To review our Benefits, Incentives and Additional Compensation, visit our Benefits Page and click on the "Benefits at a glance" button for more detail.

• Contributing to system test plans to ensure highly effective test coverage & automation • Creating and deploying automated system tests to replicate real world scenarios • Improving testing methodologies and procedures to enhance test automation efficiency • Reviewing product & system design requirements to verify accuracy of test plans and test cases

• Define and lead the performance engineering strategy across high-availability, cloud-native telecom platforms. • Lead, train, and coordinate a distributed guild of SDETs across multiple feature teams, guiding them to build, maintain, and execute performance scripts (k6) within their fractional sprint capacity. • Design, develop, and evolve scalable backend performance frameworks using k6, Python, Java, or TypeScript, focusing entirely on APIs, databases, and infrastructure. • Implement and manage production traffic replay strategies (e.g., GoReplay) and complex multi-tenant test data generation to accurately recreate realistic production contention and load profiles. • Own and drive performance, load, stress, endurance, scalability, and resilience testing, including chaos engineering practices (e.g., using AWS Fault Injection Simulator). • Validate real-time communication systems, event-driven architectures (Kafka, RabbitMQ), and high-throughput distributed systems under production-like conditions. • Integrate performance testing into CI/CD pipelines, enabling continuous performance validation, shift-left practices, and automated PR blocking for latency degradation. • Leverage observability tooling (Grafana, CloudWatch, Coralogix, VictoriaMetrics, PMM) to monitor, analyse, and troubleshoot system performance. • Establish performance benchmarks, SLAs, SLOs, and error budgets aligned with business and system requirements. • Collaborate with architecture and data teams to identify bottlenecks, validate database architectures (e.g., MySQL, Tungsten), and present evidence-based investment proposals. • Analyse and optimise performance across both legacy monolith systems (requiring integrated load testing) and modern microservices architectures.