Role Description The Sr Software Engineer is responsible for leading the design of technology solutions to ensure they meet all resiliency, stability, non-functional, functional and operational readiness use cases. This position is responsible for owning the technology solutions within their area, including proactive monitoring and alerting, technological roadmap and communication of overall health and future sustainability. - Lead design to ensure the technology solutions meet all resiliency, stability, non-functional, functional and operational readiness use cases - Lead ongoing development, maintenance and support of existing systems and platforms - Manage work direction, lead, influence, and provide feedback to other team members - Participate in staffing plans to identify subject matter experts (SMEs) and provide feedback for staff performance reviews - Own technology solutions within area, including proactive monitoring and alerting, technological roadmap and communication of overall health and future sustainability - Drive innovation & continuous improvement - Other duties as assigned Qualifications - Bachelor's degree in Computer Science or related area of study, or equivalent combination of education and/or relevant work experience; High School Diploma or GED equivalent required - 5 years of experience with application development or package software implementation - Ability to manage work direction and lead, influence, mentor, and provide feedback to others within team - Must be eligible to work in the United States without need for work visa or residency sponsorship Requirements - Experience with C - Experience with Oracle database - Experience with PL/SQL - Experience with Toad - Experience with Amazon Linux - Experience with Linux Bash scripting - Established presenter of technical and non-technical material adapted to the respective audience - Ability to transition abstract concepts into stable and supportable software solutions - Ability to develop unbiased options and recommendations to technical problems and unbiased comparisons - Strong problem-solving and analysis skills - Strong traits of decisiveness and judgment - Ability to drive innovation and be forward thinking - Excellent documentation skills Preferred Qualifications - Experience with Visual Studio - Experience with Github - Experience working in environment with regulatory compliance requirements (HIPAA, PCI, etc.) - Previous experience working in Agile/Product Delivery model - Previous experience in PBM / health care industry - Understanding of security implications of domain - Comfortable leading and mentoring others Benefits Potential pay for this position ranges from $94,000.00 - $160,000.00 based on experience and skills. To review our Benefits, Incentives and Additional Compensation, visit our Benefits Page and click on the "Benefits at a glance" button for more detail.

• Contributing to system test plans to ensure highly effective test coverage & automation • Creating and deploying automated system tests to replicate real world scenarios • Improving testing methodologies and procedures to enhance test automation efficiency • Reviewing product & system design requirements to verify accuracy of test plans and test cases

• Define and lead the performance engineering strategy across high-availability, cloud-native telecom platforms. • Lead, train, and coordinate a distributed guild of SDETs across multiple feature teams, guiding them to build, maintain, and execute performance scripts (k6) within their fractional sprint capacity. • Design, develop, and evolve scalable backend performance frameworks using k6, Python, Java, or TypeScript, focusing entirely on APIs, databases, and infrastructure. • Implement and manage production traffic replay strategies (e.g., GoReplay) and complex multi-tenant test data generation to accurately recreate realistic production contention and load profiles. • Own and drive performance, load, stress, endurance, scalability, and resilience testing, including chaos engineering practices (e.g., using AWS Fault Injection Simulator). • Validate real-time communication systems, event-driven architectures (Kafka, RabbitMQ), and high-throughput distributed systems under production-like conditions. • Integrate performance testing into CI/CD pipelines, enabling continuous performance validation, shift-left practices, and automated PR blocking for latency degradation. • Leverage observability tooling (Grafana, CloudWatch, Coralogix, VictoriaMetrics, PMM) to monitor, analyse, and troubleshoot system performance. • Establish performance benchmarks, SLAs, SLOs, and error budgets aligned with business and system requirements. • Collaborate with architecture and data teams to identify bottlenecks, validate database architectures (e.g., MySQL, Tungsten), and present evidence-based investment proposals. • Analyse and optimise performance across both legacy monolith systems (requiring integrated load testing) and modern microservices architectures.

• Define and lead the performance engineering strategy across high-availability, cloud-native telecom platforms • Lead, train, and coordinate a distributed guild of SDETs across multiple feature teams • Design, develop, and evolve scalable backend performance frameworks • Implement and manage production traffic replay strategies • Own and drive performance, load, stress, endurance, scalability, and resilience testing • Validate real-time communication systems, event-driven architectures, and high-throughput distributed systems • Integrate performance testing into CI/CD pipelines • Leverage observability tooling to monitor, analyse, and troubleshoot system performance • Establish performance benchmarks, SLAs, SLOs, and error budgets • Collaborate with architecture and data teams to identify bottlenecks • Analyse and optimise performance across legacy monolith systems and modern microservices architectures