Summary We are seeking a Partner Success Operations Specialist to support our secondary distribution clients through day-to-day operational execution, including fulfillment monitoring, marketplace reconciliation, and ongoing platform support. You will also participate in the Partner Success team's game day coverage rotation, helping ensure that transactions complete smoothly, fans receive their tickets, and issues are resolved quickly, often in real-time as games are about to start. This is an entry-level role with significant growth potential. You will work alongside the Partner Success team, learning the full scope of our business while handling critical operational responsibilities. We are looking for someone who is detail-oriented, stays calm under pressure, and is excited to build a career in sports technology. Job Functions - Support secondary distribution clients with day-to-day operational tasks, including fulfillment monitoring, marketplace reconciliation, and platform troubleshooting. - Participate in the Partner Success team's game day coverage rotation, monitoring transactions across multiple clients and ensuring ticket transfers complete successfully. - Identify and resolve fulfillment issues as part of the coverage pool, including transfer failures, inventory sync problems, and delivery errors, before they impact fans. - Contribute to evening and weekend coverage during sports seasons on a rotating basis alongside other Partner Success team members. - Support clients using our pricing operations tool, handling routine requests and troubleshooting issues. - Escalate complex issues to senior team members and communicate status updates to clients as needed. - Document common issues and contribute to building out standard operating procedures for fulfillment operations. - Assist with data validation, reporting, and other operational tasks as assigned. - Learn the broader RightsHelper product portfolio and Partner Success function over time.

The Digital Ad Trafficker serves as the face of the brand and the front line of ad campaign execution in partnership with a Client Service Account Manager. Traffickers focus on campaign success from closed won to renewal and in the daily management of campaigns. They execute campaigns according to best practices, and focus on ROI for our clients across their assigned portfolio. What You'll Do You will report to the Email Ad Ops Manager - Communicate with clients to secure campaign assets and answer ad specification. Iterate ad copy for performance improvements. Respond to questions promptly, including tags and troubleshooting ad issues. These issues may involve tracking, pacing, implementation, and reporting. - Send reminder emails for upcoming scheduled ads and final ad previews for client approval. - Upload, test and schedule advertising creative using ad servers to ensure timely start and full delivery of all ad campaigns. - Investigate issues (delivery discrepancies, technical issues) with clients, agencies, third-party platforms, and internal parties and provide resolutions to these issues. - Ensure Account Managers and Clients are well informed with current campaign data as it relates to creative in hand/outstanding, client requests and campaign level priorities. - Support Account Managers to maintain advertiser client relationships and their campaigns by providing excellent customer service. - Provide the Partner team with creative previews for association approval. Experience That Will Put You Ahead Of The Curve - Systems proficiencies: Proprietary ad tech, Salesforce, Litmus, Real Time Email - Command of HTML and in-line CSS; familiarity with Google Ad Manager - General knowledge of ad serving principals, common third-party ad servers, tags, tracking as it relates to pacing, volume, revenue impacts - Be fast and accurate at scale across a large array of clients What's In It For You The expected range for this role is $40,000 - $45,000 As well as more great perks, including: - Uncapped leave, because we trust you to manage your workload and time - When we hit our targets, enjoy a share of our profits with a bonus - Refer a friend and get rewarded when they join Future - Well-being support with access to our Colleague Assistant Programs - Opportunity to purchase shares in Future with our Share Incentive Plan Internal job family level Commercial 8 This is a remote, U.S.-based role. Future U.S. can hire in 37 states. These include: Alabama, Arizona, California, Colorado, Connecticut, District of Columbia, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nebraska, New Hampshire, New Jersey, New York, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, and Wisconsin. Who We Are We're Future, the global leader in specialist media. With over 3,000 employees working across 200+ media brands, Future is a prime destination for passionate people worldwide looking to consume trusted, expert content that educates and inspires action - both online and off - through our specialist websites, magazines, events, newsletters, podcasts and social spaces. We've got ambitious plans that further build on our growth momentum and unlock new opportunities – and we're looking for driven people who want to be a part of it! Our Future, Our Responsibility: Inclusion and Diversity at Future We embrace and celebrate diversity, making it part of who we are. Different perspectives spark ideas, fuel creativity, and push us to innovate. We're building a workplace where we value, respect, and empower everyone to thrive. When it comes to hiring, we keep it fair and inclusive, welcoming talent from every walk of life. It's not just about what you bring to the table — it's about making sure the table has room for everyone. Because a diverse team isn't just good for business. It's the Future. Find out more about Our Future, Our Responsibility on our website. Please let us know if you need any reasonable adjustments made so we can give you the best experience! #LI-Remote

About HuzzleAt Huzzle, we connect exceptional B2B sales professionals with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries such as SaaS, MarTech, FinTech, and EdTech. Unlike an outsourcing agency, we place you directly with a client where you’re hired in-house as a valued member of their team. About the CompanyLuxury short-term rental and hospitality company operating across the United States. They specialize in managing high-end vacation homes and delivering concierge-level guest experiences for both travelers and property owners. With a strong operational foundation and an expanding portfolio in premium markets such as coastal California, Florida, and Arizona, the company is now scaling its internal team to support continued growth and operational excellence. **Job Type:** Full-time **Location:** Remote (Global) **Timezone: **US (Flexible) **Job Summary**We’re hiring a highly organized and proactive **Property Operations Manager (Hospitality)** to oversee the day-to-day operations of a growing portfolio of luxury vacation properties. This role is ideal for someone who thrives in a fast-paced, entrepreneurial environment and takes full ownership of operational performance—from guest experience to vendor coordination and system optimization. You’ll play a critical role in ensuring properties run smoothly, guests receive exceptional service, and operational systems continue to scale efficiently. Key Responsibilities - Manage daily **operations across multiple short-term rental properties** - Oversee cleaners, maintenance staff, and third-party vendors - Handle guest communication, ensuring rapid response times (**<5 minutes during active hours**) - Resolve guest issues efficiently while maintaining a high standard of service - Coordinate property turnovers, inspections, and readiness - **Develop, document, and improve SOPs and operational systems ** - Monitor and optimize operational KPIs including guest satisfaction (**target: 4.8+ rating**) - Identify inefficiencies and implement scalable solutions - Ensure all properties remain fully operational and guest-ready at all times

• Lead cross-functional initiatives related to the efficient and seamless operation of our Medicare ACOs, including voluntary alignment, provider submission, CMS communications, and much more. • Engage in the CMS submission process of information to contractual partners on behalf of our providers and ensure adherence to all ACO program-related requirements. • Collaborate and manage touch-points with external stakeholders, including the federal government, national advocacy organizations, and other partners. • Operationalize patient- and provider-facing programs to support patient engagement in their healthcare journey.