Role Description Wenn Sie Lust und Freude am Verkauf von Medizinprodukten haben, dann freuen wir uns auf Sie in der Zimmer-Familie. Wir sind als Premiumanbieter weltweit ganz vorne mit dabei, wenn „Made in Germany“ bei Ärzten, in Krankenhäusern, bei Physiotherapeuten oder im Profisport nachgefragt wird. Der hohe Anspruch, den unsere Kunden sowie wir selbst an uns stellen, macht unser Unternehmen erfolgreich. - Verkaufstalent (m/w/d) im Außendienst für den Direktvertrieb - in Vollzeit - Regionen: Altenburg, Ammersee, Augsburg, Borken, Borna, Celle, Einbeck, Göttingen, Gronau, Hannover, Hildesheim, Kirchzarten, Leipzig, Lörrach, Müllheim, München, Warendorf, Wolfratshausen - Ihr Wohnort ist nicht dabei? Selbst wenn Ihr Wohnort nicht explizit genannt ist, senden Sie uns dennoch Ihre Bewerbung, da wir Gebietszuständigkeiten neu gestalten bzw. umstrukturieren können. Qualifications - Freude und Spaß bei der Betreuung unserer Bestandskunden, dabei nutzen Sie Ihr eigenes Fahrzeug, wobei die Kosten im betriebsüblichen Rahmen erstattet werden - Sie kommen aus dem Handel, Dienstleistung o.ä., gerne auch aus dem Gesundheitswesen (Physiotherapie, Krankenpflege, Arztpraxen) - Sie scheuen sich nicht, neue Kunden anzusprechen und zu akquirieren - Sie möchten Ihr erworbenes Wissen gerne weitergeben - Sie sind auch technisch interessiert Benefits - Eine intensive Einarbeitung und Betreuung - Qualifizierung zum Medizinprodukteberater*in - Regelmäßige Fortbildungen - Ein attraktives Vergütungssystem, welches besonders erfolgsorientiert ausgerichtet ist - Attraktive Betriebliche Altersversorgung - Die Chance Zimmer-Mitarbeitergesellschafter*in zu werden - Dienstfahrrad / Lease a Bike Company Description Excellence in Medicine – und das seit über 50 Jahren für Sie in Ihrer Praxis. Mit unserer Kompetenz und mit unserem Tun dienen wir der Gesundheit der Menschen. Dazu orientieren wir uns an der medizinischen Wissenschaft, an modernen Technologien und an den Bedürfnissen des Anwenders in gleicher Weise. Dafür setzen wir uns seit der Gründung im Jahr 1969 ein – mit Ideenreichtum, Leidenschaft und strikt wissenschaftlichen Methoden.

• Develop and manage comprehensive commissioning plans and schedules across MEP and IT systems • Define and oversee testing protocols, including factory acceptance testing (FAT), site acceptance testing (SAT), and integrated systems testing (IST) • Coordinate closely with contractors, OEM vendors, and third-party commissioning agents • Lead end-to-end testing of critical infrastructure systems, including electrical, mechanical, life safety, and controls • Validate uptime and reliability standards (e.g., Tier III/Tier IV, where applicable) • Maintain all commissioning documentation, including test scripts, results, and issue logs • Track and manage deficiencies (punch list items) through resolution

Job Description Senior Manager, Investor Services (AML/KYC & Transfer Agency) Service Line: Fund Solutions Location: Luxembourg Schedule: 40 hours per week, Onsite/Hybrid Job Summary We are seeking an experienced, commercially minded Senior Manager to strengthen Investor Services operations across Luxembourg and CSC's broader European hub. This role provides operational leadership across Investor AML/KYC, Transfer Agency (TA), and asset due diligence, with a strong focus on regulatory compliance, governance, and service delivery excellence. You will drive performance through KPI/SLA management, continuous improvement, and effective risk oversight. You will also develop high-performing teams and serve as a key escalation point for complex investor and regulatory matters. Key Responsibilities - Lead day-to-day oversight of Investor AML/KYC, Transfer Agency, and asset due diligence operations across Luxembourg and the European hub, ensuring consistent service quality and control execution - Ensure investor onboarding, ongoing monitoring, screening, and due diligence processes align with Luxembourg and EU AML/CFT requirements, CSSF expectations, and internal policies and procedures - Act as escalation point for complex investor files, high-risk cases, exception handling, and operational/compliance incidents; ensure timely resolution and clear audit trails - Own operational performance management through KPIs, SLAs, quality metrics, and capacity planning; identify trends and drive measurable improvements in timeliness, accuracy, and client outcomes - Produce and present operational, risk, and compliance reporting to senior management and relevant governance forums; provide clear insights and actionable recommendations - Maintain strong governance and audit-readiness by driving periodic risk assessments, QA reviews, control testing, documentation standards, and effective issue remediation - Partner with Compliance, Legal, Risk, and Business teams to anticipate regulatory change impacts (Luxembourg/EU) and implement proactive enhancements to controls and processes - Lead continuous improvement and automation initiatives (process re-engineering, workflow optimization, tool/system enhancements) to improve efficiency and scalability while maintaining regulatory rigor - Lead, coach, and develop people managers and team members; strengthen a risk-aware, client-focused culture through performance management, training, and succession planning - Build and maintain effective relationships with internal stakeholders, fund managers, investors, counterparties, and external providers; support regulatory discussions, audits, and inspections as required Required Qualifications - Experience working in a Fund Manager is highly advantageous - Significant experience in Investor Services within fund administration, including AML/KYC and Transfer Agency operations and oversight - Strong working knowledge of Luxembourg and EU regulatory expectations related to AML/CFT and investor due diligence, with the ability to translate requirements into effective operational controls - Demonstrated leadership experience, including team management, coaching, and building high-performing, compliant operations - Proven ability to manage performance through KPIs, SLAs, operational reporting, and continuous improvement delivery - Strong risk and control mindset with experience supporting audits, regulatory reviews, and governance committees - Excellent stakeholder management and communication skills, including confidence engaging with senior leaders, clients, and investors - Fluency in English Preferred Qualifications - Experience operating in a multi-country or regional operating model (European hub environment) - Familiarity with Luxembourg funds landscape (e.g., UCITS, AIFs) and related servicing models - Experience with workflow optimization and automation initiatives within TA/AML operating environments (e.g., process redesign, tooling upgrades) About Us At CSC®, we're always looking ahead, finding ways to improve and anticipate the future needs of our customers. Curiosity fuels our innovation and productivity drives our results. This proactive mindset has helped us adapt and create solutions that have enabled businesses to run smoother and smarter for more than 120 years. CSC is committed to attracting, developing, and retaining talented people whose personal values align with ours. We empower our employees to bring the right solutions to market to meet customer demand. That is why we are the premier provider of global solutions for more than 180,000 businesses. - CSC is a great place to work with smart and dedicated people. - We have been voted a Top Workplace every year since 2006. - We offer challenging work and career opportunities. Most positions are filled with internal moves and employee referrals. - Employees are eligible for success sharing, bonus, or commission plans based on role and individual performance. - CSC offers a competitive and comprehensive benefits package as part of your Total Rewards that includes annual leave, tuition reimbursement, employee referral bonuses, and more. When applying for this role, please note that additional background checks may be carried out and an original of your criminal record (n*3) may be requested as evidence of integrity justified with regard to the specific needs of the position to be filled. About the Team At CSC®, we're always looking ahead, finding ways to innovate, challenge the status quo, and anticipate the needs of our clients. We exceed expectations by adapting client ambitions and goals as our own. This Fierce Client Spirit has helped us adapt and create solutions that have enabled businesses to run smoother and smarter for more than 125 years. It's also the reason we're the trusted partner of many of the world's most successful organizations. CSC is committed to attracting, developing, and retaining talented people whose values align with ours. We empower our colleagues to bring the right solutions to market to meet client demand. That's why we are the leading provider of business administration and compliance solutions. - CSC is a great place to work with smart and dedicated people. - We have won several employer recognition awards, including Top Workplace USA, Great Places to Work India, and Built In's Best Places to Work. - We offer fulfilling work and career opportunities. Most positions are filled with internal moves and employee referrals. - Employees are eligible for Success Sharing, bonuses, or commission plans based on role and individual performance. - CSC offers a competitive and comprehensive benefits package that includes annual leave, tuition reimbursement, referral bonuses, and more. - As business needs allow, CSC offers hybrid or remote work schedules in alignment with local regulations. Specific details for this position will be discussed during the interview process.

firsthand supports individuals living with SMI (serious mental illness). Our holistic approach includes a team of peer recovery specialists, benefits specialists and clinicians. Our teams focus on meeting each individual where they are and walking with them side by side as a trusted guide and partner on their journey to better health. firsthand's team members use their lived experience to build trust with these individuals and support them in reconnecting to the healthcare they need, while minimizing inappropriate healthcare utilization. Together with our health plan partners, we are changing the way our society supports those most impacted by SMI. We are cultivating a team of deeply passionate problem-solvers to tackle significant and complex healthcare challenges with us. This is more than a job—it's a calling. Every day, you will engage in work that resonates with purpose, gain wisdom from motivated colleagues, and thrive in an environment that celebrates continuous learning, creativity, and fun. The Executive Director (ED) is a high-impact, mission-driven General Manager responsible for driving the P&L, operational, and clinical performance of the firsthand model across their state. The ED fosters a culture of firsthand Values-driven innovation, collaboration, and deep community engagement to achieve the firsthand mission of delivering life-changing outcomes to individuals with serious mental and physical illness. The ED is tasked with the management and strategic execution of the entire business unit, overseeing the integration and success of our care team and clinical practice. This includes both community outreach and clinical care delivery teams – ensuring a consistent, scalable, individual-centered approach to care is embraced by all. The ED will ensure firsthand’s teams are effective in their outreach, trust-building, engagement, benefits navigation, and activation of the entire fH care model, as well as its clinical and financial outcomes long term. Furthermore, the ED will lead the expansion of care model operations across the state and in doing so ensure best practices are adopted and implemented across all teams. Job Specifics As ED, you will: - Serve as the General Manager and own the complete Profit and Loss (P&L) for the entire state. This includes full accountability for medical cost management, revenue optimization, opex management – and broadly driving profitability. - Report directly to the COO and partner meaningfully with the VP Care Model Performance, Senior Director of Central Clinical Programs, and other EDs to lead, motivate, and inspire community and care model teams deeply dedicated to firsthand’s mission. - Consistently exceed a rigorous set of high-value care model process (i.e. fidelity to core model activities)and value outcomes (e.g: utilization, HEDIS metrics), individual engagement and activation goals, and financial targets (e.g: medical cost, revenue, membership growth). - Provide decisive leadership and supervision across all integrated state-level functions, overseeing both Clinical Managers (CMs) and Managers of Community Operations (MCOs). - Lead, mentor, and actively develop all market leadership and care team members, fostering a culture of continuous improvement, high accountability, and mission-driven work to ensure long-term team engagement and operational excellence. - Galvanize and foster a high-performing, inclusive, and supportive employee culture, driven by and visibly embodying the firsthand values - Manage, analyze, and optimize the state key performance indicators (KPIs), effectively coaching market leadership and care teams to exceed financial, clinical, and operational targets. - Ensure the seamless execution of firsthand’s operational and strategic plans, including adapting practices as the business evolves. - Build key state-level relationships with local healthcare providers, community partners, and health plan clients to drive engagement and improve outcomes. - Lead the successful execution and launch of new firsthand clinic locations within the state, including the recruitment of community-based and care model staff in collaboration with the People team. The experience you bring to this role includes: - Significant experience (7-10+ years) in healthcare leadership roles, preferably in a high-growth, high-complexity operational environment leading integrated community-based and clinical teams. - Experience leading in a clinical-operational dyad model - Proven track record of owning and successfully managing a large P&L and delivering results in a value-based care or capitated environment. - Deep understanding of the healthcare landscape, particularly value-based care, Medicaid, and the behavioral health ecosystem (SMI/SUD). - Exceptional leadership presence, executive communication skills, and the ability to inspire and manage large, cross-functional teams including market leaders and clinicians. - Ability to travel regularly across the state to visit communities and meet with partners; proficiency in communicating a “win-win” value proposition to external partners. - A passion for serving and direct community and care team experience working with individuals living with SMI. - Preferred experience in an early-stage or growth company with the ability to be flexible and adaptable to changing strategies. Base salary range: $170,000—$170,000 USD We firmly believe that great candidates for this role may not meet 100% of the criteria listed in this posting. We encourage you to apply anyway - we look forward to begin getting to know you. Benefits For full-time employees, our compensation package includes base, equity (or a special incentive program for clinical roles) and performance bonus potential. Our benefits include physical and mental health, dental, vision, 401(k) with a match, 16 weeks parental leave for either parent, 15 days/year vacation in your first year (this increases to 20 days/year in your second year and beyond), and a supportive and inclusive culture. Vaccination Policy Employment with firsthand is contingent upon attesting to medical clearance requirements, which include, but may not be limited to: evidence of vaccination for/immunity to COVID-19, Hepatitis B, Influenza, MMR, Chickenpox, Tetanus and Diphtheria. All employees of firsthand are required to receive these vaccinations on a cadence/frequency as advised by the CDC, whereas not otherwise prohibited by state law. New hires may submit for consideration a request to be exempted from these requirements (based on a valid religious or medical reason) via forms provided by firsthand. Such requests will be subject to review and approval by the Company, and exemptions will be granted only if the Company can provide a reasonable accommodation in relation to the requested exemption. Note that approvals for reasonable accommodations are reviewed and approved on a case-by-case basis and availability of a reasonable accommodation is not guaranteed. Unfortunately, we are not able to offer sponsorship at this time. firsthand Health will only contact candidates from email addresses ending in @firsthandcares.com. Any communication from another domain claiming to represent firsthand is fraudulent. We will never ask for payment or sensitive financial information during the hiring process. If you receive suspicious outreach, please do not respond.