• Recruit, hire, develop, and retain a high-performing MSL Field Team • Develop and execute the Field Medical Affairs strategy • Set clear individual and team goals • Provide strategic guidance and oversight of regional and territory-level medical plans • Oversee field operations and systems • Coach, mentor, and develop team members • Ensure consistent training and continuing education • Foster a collaborative, high-trust team environment • Demonstrate excellence in communicating complex scientific information • Represent Cogent Biosciences at key scientific meetings and congresses • Manage headcount and operational budgets

• Lead and manage a team/teams of claims professionals handling agriculture and property claims across diverse accounts. • Consistently deliver on objectives, overcoming challenges to exceed operational and performance targets. • Implement and maintain best practices for claims handling, including intake, investigation, evaluation, settlement, and recovery, tailored to both agriculture and property claims. • Monitor and analyze claims data to identify trends, patterns, and opportunities for process improvement specific to the agriculture and property sectors. • Ensure alignment of team performance with client and customer expectations for the claims process. • Serve as the primary escalation point for complex or disputed claims, offering strategic direction and resolution. • Ensure the accuracy and adequacy of claim reserving practices across all managed claims. • Develop and execute strategies to mitigate fraudulent claims and ensure compliance with legal, regulatory, and industry standards. • Foster a positive and collaborative work environment, promoting teamwork and encouraging professional development within the team. • Take ownership of performance management; attract, hire, retain, and train high-performing claims professionals with expertise in agriculture and property claims. • Collaborate with internal teams such as Account Management, Compliance, and Claim Operations to resolve escalated or high-complexity claims issues. • Build and maintain strong relationships with external stakeholders, including farmers, landowners, policyholders, agents, brokers, and legal representatives. • Prepare and present detailed claims reports, metrics, and analysis to clients, offering expert advice on claims trends and risk mitigation strategies specific to agriculture and property.

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage. Functional Title: Rio Grande SSLC Facility Director Job Title: Director V Agency: Health & Human Services Comm Department: Client Svs Admin Posting Number: 15926 Closing Date: 04/28/2026 Posting Audience: Internal and External Occupational Category: Management Salary Range: $9,337.25 - $14,700.00 Pay Frequency: Monthly Salary Group: TEXAS-B-30 Shift: Day Additional Shift: Telework: Eligible for Telework Travel: Regular/Temporary: Regular Full Time/Part Time: Full time FLSA Exempt/Non-Exempt: Exempt Facility Location: Rio Grande State Supported Living Center Job Location City: HARLINGEN Job Location Address: 1401 S RANGERVILLE RD Other Locations: Rio Grande City MOS Codes: 8003,8040,8041,8042,10C0,111X,112X,113X,114X,20C0,30C0,40C0,611X,612X,631X,641X,648X,90G0,91C0,91W0 97E0,SEI15 Brief Job Description: Come work in an environment where we truly value and respect those we serve and believe in the mission that all people can achieve a higher level of wellness and independence. The state supported living centers serve people with intellectual and developmental disabilities who are medically fragile or who have behavioral problems. The centers provide campus-based direct services and supports at 13 centers located throughout the state. Learn About Our State Supported Living Centers If you are looking for a place to work where you can establish a career that is filled with purpose, this is the job for you! Under the direction of the Associate Commissioner for State Supported Living Centers, the State Supported Living Center (SSLC) Director performs highly advanced and complex duties for the effective oversight and administration of all program and services at the SSLC. SSLCs provide 24-hour residential services, comprehensive behavioral treatment services and health care services, including physician services, nursing services and dental services. Other services include skills training; occupational, physical and speech therapies; vocational programs; and services to maintain connections between residents and their families and natural support systems. By directing the multi-faceted workforce, the SSLC Director oversees the day-to-day operations of the SSLC, ensuring the effective integration of all program activities, as well as ensuring a safe, comfortable and homelike living environment. The SSLC Director sets the vision, strategic direction and oversees business functions for the SSLC and effectively communicates that vision with SSLC leadership and staff, individuals residing at the SSLC, their Legally Authorized Representatives (LARs)/guardians, and other stakeholders. Through the SSLC’s leadership team, the SSLC Director oversees and ensures recruitment, retention and effective deployment of the SSLC’s large and varied workforce to accomplish the vision. The SSLC Director leads the SSLC with integrity and transparency, establishing goals and objectives and developing standards for achieving established goals, and developing guidelines to fairly administer and enforce policies, procedures, rules, and regulations. The SSLC Director identifies risks and other areas for improvement within the SSLC and directs, coordinates and oversees quality improvement plans. The SSLC Director must have a deep understanding of requirements of the Intermediate Care Facility for Individuals with Intellectual Disabilities (ICF-IID) program, and skill in developing and implementing innovative approaches that provide efficient and effective program and services for individuals residing at the SSLC as well as fair and accountable working conditions for employees. The Director exercises considerable independent judgment in the performance of duties within established laws, regulations, standards, rules and agency policies of the Health and Human Services Commission (HHSC). Serves on workgroups/committees to enhance stakeholder partnerships and provides input to HHS executive leadership to influence change. Essential Job Functions (EJFs): Attends work on a regular basis and may be required to work a specific shift schedule or, at times, even a rotating schedule, extended shift or overtime in accordance with agency leave policy and performs other duties as assigned. [May serve in an on-call status on a rotating schedule as required to meet operational needs of the facility.] Administers the organization and operation of the SSLC so that it functions efficiently and effectively and executes the Assistant Commissioner’s goals and guiding principles for all SSLCs. Provides overall program vision, leadership and strategic direction to the SSLC. Establishes and communicates the future direction and operational objectives for the SSLC, develops processes that facilitate accountability and provide meaningful and objective feedback to all stakeholders on progress toward the achievement of SSLC goals and objectives. Uses leadership and teambuilding skills to motivate SSLC staff in multiple departments, and with sometimes competing priorities, to work toward common objectives and goals. Maintains a workforce that is appropriately configured, trained, and supported in its mission to provide quality customer services. Directly supervises the SSLC executive leadership team including the Assistant Director of Administration (ADOA), Assistant Director of Program (ADOP), Chief Nurse Executive (CNE), Quality Assurance Director, Medical Director, Director of Incident and Risk Management (or equivalent), Special Project Coordinator, Staff Development and Retention Specialist and directly or indirectly supervises other program areas such as Chaplaincy Services, Human Rights, Volunteer Services/Community Relations, and Settlement Agreement coordination. Performs managerial functions including hiring, assigning work, completing performance evaluations, recommending personnel and disciplinary actions, and oversees this work performed by others. Directs planning, implementation, coordination and evaluation of SSLC policies to promote innovation, best practices, effective program administration and service delivery. Assures the timely development and approval of local policies that reflect standards, rules, laws and agency policies, as needed. Assures continuous certification of the facility as provider of ICF/IID services consistent with the program’s conditions of participation. Directs and oversees the implementation and monitoring of the terms of the Settlement Agreement with the U.S. Department of Justice, as well as on-going compliance with the terms of the Agreement. Ensures the health, safety, care, training and treatment provided meets the needs of the individuals served and reflects professionally accepted standard of best practice. Assures a system is maintained to effectively assess service delivery and compliance with HHSC policies and procedures, ICF/IID conditions of participation and other applicable rules/laws. Directs plans of correction and quality improvement plans. Assures all systems are implemented for data and records management. Directs processes which oversee the admission and discharge of residents in compliance with all federal, state and facility-specific laws, rules and regulations and ensure that the civil rights of residents of the center are protected. Assures the Incident Management system is effectively implemented to ensure the health, safety, and welfare of all residents. Ensures that the residents’ family members or LARs and all other required entities are notified of serious events timely and accurately, as appropriate. Reviews fiscal data with subject matter experts. Manages and administers the SSLC’s fiscal resources so goals and objectives are achieved in a cost-effective manner. Identifies the need for, then directs and oversees repairs and improvements to the SSLC, ensuring that funds are spent judiciously and economically. Leads the development of partnerships with stakeholders. Serves as an active and cooperative partner with state, and community stakeholders including, but not limited to: federal, state and local entities, intellectual disability authorities, provider organizations, family advocacy organizations, faith-based organizations, Volunteer Services Council, business owners, LARs and the individuals served and the general public. Serves on assigned committees and boards. Represents the SSLC in a variety of settings, including before HHS leadership, on various boards, task forces, and committees, and with stakeholder groups. Directs the SSLC response to legislative inquiries or public information request, as assigned. Contributes as a member of the SSLC senior management team, assisting the Associate Commissioner and other agency executives in meeting the Health and Specialty Care System (HSCS) and Agency goals. Influences major program management decisions impacting SSLCs. Accordingly, provides information and suggestions to SSLC and HSCS leadership on trends, proposed changes to policies and procedures and the impact such changes have to safety, program and services, the workforce and persons served. Other duties as assigned include but are not limited to actively participating or serving in a supporting role to meet the agency’s obligations for disaster response or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment or location. Knowledge, Skills and Abilities (KSAs): Knowledge of local, state, and federal laws related to the program area to include Intermediate Care Facilities/Individuals with Intellectual Disabilities (ICF/IID), Texas Administrative Code (TAC), HHSC policies and procedures related to State Supported Living Centers, and the Department of Justice Settlement Agreement. Knowledge of and experience in ensuring the provision of quality services, treatment, training and supports for individuals with intellectual and developmental disabilities. Knowledge of and experience leading and supervising large numbers of employees. Knowledge of public administration and management techniques. Knowledge of provider services operations within State Supported Living Centers and HHSC services including the Agency's strategic plan, policies, ICF-IID standards, programs, and critical issues. Knowledge of and experience in the development and implementation of an operational plan for a large organization. Ability to and experience in developing effective partnerships with family members, advocacy groups, professional organizations, and the general public. Ability to and experience in developing and deploying policies to govern the operation of an organization. Ability to represent the agency before various groups and to work effectively with state and local officials and community leaders, and the media. Ability to organize and present information effectively, both in spoken and written word. Ability to analyze and solve complex problems and to make effective decisions affecting the overall operation of a large organization. Skill in developing and implementing innovative services or programs for individuals with intellectual or developmental disabilities. Skill in establishing and implementing policies and procedures. Skill in developing goals and objectives for service delivery in a residential setting. Skill in developing effective partnerships with staff, consumers and their families, advocacy groups, the Legislature, the Governor's Office, state and federal agencies, professional associations, and the public. Basic computer skills applicable to the job. Registrations, Licensure Requirements or Certifications: None Initial Screening Criteria: Bachelor's degree from an accredited college or university; and At least five (5) years of management experience in a residential facility serving persons with intellectual or developmental disabilities, or providing healthcare or mental health services. -OR- Master’s degree from an accredited college or university; and At least three (3) years of management experience in a residential facility serving persons with intellectual or developmental disabilities or providing healthcare or mental health services. AND the following: Experience in the development and implementation of an operational plan for a large organization or department. Experience in ensuring the provision of quality services, treatment, training and supports for individuals with intellectual and developmental disabilities. Experience managing multiple departments. Experience developing and deploying policies to govern the operation of an organization or department. Additional Information: Applicants must pass a fingerprint criminal background check, pre-employment drug screen, and registry checks including the Client Abuse/Neglect Reporting System (CANRS), Nurse Aide, Medication Aide and Employee Misconduct and HHS List of Excluded Individuals/Entities (LEIE). Males between the ages of 18 – 25 must be registered with the Selective Service. All State Supported Living Center Employees are subject to Random Drug Testing. Flexibility in work hours may be required for this position. The position may be required to work overtime or extended hours. Must be willing to work weekends and holidays. All applicants must be at least 18 years of age to be considered for employment at a state-operated facility. Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC. Active Duty, Military, Reservists, Guardsmen, and Veterans: Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions. ADA Accommodations: In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview. Pre-Employment Checks and Work Eligibility: Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks. HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form Telework Disclaimer: This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.

• Develop and maintain strong, collegial relationships with state education agencies (SEAs) and other clients • Conduct needs assessments • Develop and deliver technical assistance that clearly addresses client needs • Monitor and course correct technical assistance as needed • Coordinate with project evaluators to curate evidence • Liaise with clients • Lead and coordinate TA teams to ensure the provision of high-quality services to clients