How the world gets designed and made. #MakeAnything
Principal Conversational Designer
Location
California + 1 moreAll locations: California | Massachusetts
Posted
43 days ago
Salary
$130K - $232.3K / year
Seniority
Lead
Job Description
Principal Conversational Designer
Autodesk
• Lead conversational design for agentic experiences, defining interaction patterns, dialogue structures, and content strategies that enable users to complete complex tasks with ease, clarity, and confidence • Design end-to-end conversational flows across prompts, responses, follow-up actions, clarifications, error handling, and recovery paths • Create experiences that balance utility, transparency, trust, and delight, helping users understand agent capabilities, system limitations, and next-best actions • Partner closely with product managers, designers, engineers, researchers, and AI/ML teams to shape product direction and ensure conversational experiences are feasible, valuable, and high quality • Translate ambiguous problem spaces and emerging AI capabilities into clear conversational frameworks, principles, and reusable patterns • Develop and maintain standards for personality, tone, voice, interaction behavior, and conversation quality across agentic experiences • Use customer insights, usage signals, evaluation frameworks, and testing outcomes to refine conversational experiences and improve task success, comprehension, and satisfaction • Advocate for human-centered, inclusive, and responsible design approaches in AI-powered interactions • Contribute to scalable design systems, guidance, and best practices for conversational and agentic UX across teams • Help Autodesk evolve how conversational interfaces support real workflows, reduce friction, and create more seamless Design and Make experiences • Collaborate with content strategists across AEC's product teams to ensure product-specific considerations are accounted for and drive connectivity with conversation designers across Autodesk for unified approaches and best practices
Job Requirements
- 8+ years of experience in conversational design, UX writing, content design, product design, service design, or a related experience design discipline
- Proven experience designing conversational experiences for digital products, including multi-turn interactions, guided workflows, and dynamic system responses
- Strong portfolio demonstrating how you have designed clear, useful, and user-centered conversational experiences for complex products or platforms
- Deep understanding of conversational UX principles, including intent modeling, turn-taking, feedback, tone, and interaction clarity
- Proficiency with AI-powered product experiences and comfort leveraging AI tools and workflows in design practices
- Experience working cross-functionally with product, engineering, research, and data or AI/ML teams to ship customer-facing experiences
- Ability to bring structure to ambiguity and translate emerging technologies into intuitive user experiences
- Strong systems thinking, with the ability to create reusable patterns and scalable frameworks across products or platforms
- Excellent communication and storytelling skills, with the ability to explain design rationale and influence stakeholders at multiple levels
- Demonstrated commitment to customer-centered design, iteration, and evidence-based decision-making
- Bachelor’s degree in English, Communications, Human-Computer Interaction, Information Design, Journalism, or a related field, or equivalent practical experience.
Benefits
- Health and financial benefits
- Time away
- Everyday wellness
Related Guides
Related Categories
Related Job Pages
More Artificial Intelligence Jobs
• Engage the HCLS AI Startup Community in the UK, France, and the Nordics • Build and scale programs that connect regional HCLS startups to NVIDIA technologies • Engage regional Venture Capital firms and funding entities • Drive Regional Strategy, Execution, and Operational Excellence • Act as Regional Interface and SME
People Analytics – AI Transformation Lead
WelbeHealthUnlocking the full potential of our most vulnerable seniors.
• Own the People Analytics roadmap and delivery, expanding beyond foundational reporting to introduce predictive, automated, and strategic insights • Serve as the primary liaison between People and IT’s analytics team, with dotted-line management of IT’s full-time People Analytics resource — ensuring alignment, prioritization, and timely execution of work; Deliver actionable insights through dashboards and analytics that accelerate data fluency and support leadership decisions on hiring, retention, engagement, and organizational effectiveness. • Lead execution of the People AI strategy — defining what “AI for People” means for Welbe and identifying opportunities that drive measurable impact • Manage discovery and implementation of AI tools and frameworks to support talent, team member experience, and organizational decision-making • Guide ethical and responsible AI integration across People initiatives, establishing principles around fairness, transparency, and data security; Translate strategic AI priorities from leadership conversations (CPO & CEO) into practical, scalable solutions and pilots within the People organization • Champion a digital-first mindset across the People team, embedding technology, analytics, and experimentation into everyday decision-making; Proactively identifying opportunities for digitization and automation within HR processes to enhance scalability and personalization • Influence senior leaders on how data and AI can evolve our people team strategies, champion of supervisor adoption of AI and technology for people related tasks; Mentor and build analytics literacy across the People function, enabling teams to think differently about insights and action
About the Role: At Fetch, we’re building AI and automation systems that make our work smarter, faster, and more scalable. The AI Operations team ensures our models and workflows perform with quality, reliability, and measurable impact. As a Senior Automation Specialist, you’ll own evaluation and dataset workstreams that improve AI system performance. You’ll define what “good” looks like, design how we measure it, and build the datasets, evaluations, and automations that turn insights into action. This role is ideal for someone who is self-directed, biases toward action and rapid iteration, and takes initiative to turn ambiguous problems into structured, scalable solutions. This is a full-time role that can be held from one of our US offices or remotely in the United States. Role Responsibilities: - Own evaluation & datasets: Define evaluation approaches, design gold datasets (GDS), and ensure coverage of real-world scenarios and edge cases - Build evaluation systems: Develop manual and automated evals, including LLM-as-judge patterns, to measure model quality and performance - Translate ambiguity into structure: Turn open-ended questions into clear evaluation frameworks and execution plans - Build automations: Create automations that improve workflows, including dataset creation, evaluation pipelines, and lightweight operational processes - Measure and iterate: Define and track performance metrics; refine datasets, evaluations, and workflows based on results - Drive execution forward: Operate with urgency and ownership; identify next steps, unblock progress, and move work forward with minimal oversight - Collaborate cross-functionally: Partner with other Automation Specialists, engineering, cross-functional stakeholders, and project leads to ensure high-quality, timely project deliverables - Improve systems: Identify gaps and implement scalable improvements to evaluation and data workflows Minimum Requirements: - 3+ years of experience designing or working with evaluation frameworks, datasets, or quality measurement systems - Experience building or managing datasets (labeling, QA, iteration) - Ability to independently drive tasks from problem definition to execution - Hands-on experience with AI tools, LLM workflows, or automation platforms - Experience in defining and tracking model performance - Basic scripting or data skills (SQL, Python, etc.) Preferred Requirements: - Experience with LLM-as-judge or model evaluation techniques - Familiarity with prompt evaluation or benchmarking approaches - Experience productionizing evaluation workflows with engineering teams Compensation: At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. The base salary range for this position is [$75,000 - $85,000]. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
About the Role: At Fetch, we’re building AI and automation systems that make our work smarter, faster, and more scalable. The AI Operations team ensures our models, automations, and LLM systems perform with quality, reliability, and measurable impact. As an Automation Lead, you’ll own automation and evaluation programs across AI Operations. You’ll translate business and functional goals into scalable systems, define how we measure quality, and ensure automation and evaluation become durable, high-impact capabilities across the organization. This role is ideal for someone who combines deep technical problem-solving with systems-level thinking and strong cross-functional leadership. This is a full-time role that can be held from one of our US offices or remotely in the United States. Role Responsibilities: - Own programs: Lead complex, high-impact automation and evaluation initiatives across workflows or teams - Design scalable solutions: Architect end-to-end workflows integrating datasets, evaluations, automations, and HITL processes - Establish standards: Define best practices for datasets, evaluation methodologies, and quality measurement - Drive cross-functional alignment: Influence priorities and partner with Engineering, Product, and AI teams to deliver solutions - Improve systems at scale: Lead redesign of workflows, tooling, and processes to improve performance and durability - Measure and communicate impact: Define success metrics and communicate performance and recommendations to leadership - Elevate the team: Raise the bar through your work and actively mentor others by sharing approaches, guiding problem-solving, and enabling the team to build stronger automation and evaluation capabilities - Drive innovation: Stay current on emerging tools and approaches; pilot and translate them into actionable improvements for the team Minimum Requirements: - 5+ years of experience and the proven ability to lead complex automation or evaluation initiatives across systems or teams - Experience designing, building, and scaling evaluation frameworks, datasets, and quality systems at scale for LLMs or AI products - Strong understanding of AI/LLM workflows, automation platforms, and system design - Experience in influencing cross-functional stakeholders and aligning priorities - Demonstrated ability to define metrics and drive measurable business impact Preferred Requirements: - Familiarity with data pipelines, APIs, or production systems - Experience mentoring or leading technical contributors - Background in AI Operations, applied AI, or process optimization Compensation: At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. The base salary range for this position is [$97,000 - $114,000]. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.



