Case Manager

Location

United States

Posted

42 days ago

Salary

0

Seniority

Lead

No structured requirement data.

Job Description

Case Manager

Constellis

Role Description The Case Manager scrutinizes reports of investigations submitted by the Field Investigators to ensure accuracy, completeness, and timely submission to customer. - Provide advice and guidance to investigators on investigative and formatting requirements. - Review case work and provide feedback regarding quality and completeness. - Contact Field Investigators regarding cost and quality exceptions with their work. - Monitor pending cases to ensure compliance with delivery due dates and track submission of investigative leads. - Prioritize cases where noteworthy or derogatory information is developed. - Monitor pending cases, review and revise reports of investigation. - Check for quality and take necessary actions to complete case. - Annotate Investigator Quality Performance remarks. - Schedule additional leads as discovered in investigation. - Assist CQC Manager process Customer complaints, assign Investigator to determine validity of complaint and prepare response for customers and Project Managers. - Interview Sources as part of the QA process. - Provide daily support and assistance to PMs, managers/Investigative Supervisors and Contract Investigators regarding quality issues. - Prepare statistical reports for customer reporting/Project Managers. - Other duties as assigned. Business work hours are Monday-Friday from 8:00 am to 5:00 pm, however some extended hours may be required. Qualifications - Must be a U.S. Citizen and at least 18 years of age. - Bachelor’s Degree from four-year college or university; minimum five (5) years experience in background investigations and knowledge of the background investigation process; or equivalent combination of education and experience. - High reasoning skills, including ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. - Ability to interpret a variety of instructions furnished in oral, written, diagram, or schedule form. - Intermediate math skills, including ability to calculate figures and amounts. - High language skills, including ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. - Ability to write reports, business correspondence, and procedure manuals. - Ability to present information in an effective manner to senior management. - High computer skills and ability to work in a MS Windows based operating environment, including proficiency with Microsoft Office (Word, Excel, PowerPoint), Internet and E-mail. - Must be U.S. citizen and able to successfully undergo background investigation to obtain U.S. Government security clearance. - Active or ability to obtain and maintain a federal security clearance as required by the contract. - May be required to lift and carry awkward items weighing up to 25 lbs. - Requires intermittent standing, walking, sitting, squatting, stretching and bending throughout the workday. Benefits - Constellis offers a comprehensive, total rewards package that includes competitive compensation. - A flexible benefits package that reflects its commitment to creating a diverse and supportive workplace.

Related Categories

Related Job Pages

More Manager Jobs

Full TimeRemoteTeam 11-50

Role Description Curve Royalty Systems is seeking an Associate Client Manager - North America to help manage client relationships as the primary point of contact. The role will provide proactive support while analyzing and resolving data issues using large datasets. This person will collaborate with internal teams to ensure smooth onboarding, improve processes, and enhance the overall client experience. We welcome applications from candidates based in North America. Preference will be given to those located in the West Coast timezone (preferred). What You'll Be Doing: - Manage a portfolio of clients and act as their main point of contact, ensuring their needs are met with accuracy and care. - Build trust-based relationships with clients through clear communication and proactive support. - Investigate data issues, ask the right questions and work through problems methodically until they are resolved. - Analyze large datasets using Excel and other tools to identify discrepancies and generate insightful reporting. - Reformat large datasets and prep them for onboarding onto the Curve platform. - Collaborate closely with internal teams to ensure smooth client onboarding and continuously improve service delivery. - Build processes and use technology to help us scale and work more efficiently. - Provide feedback to the product team to help improve Curve’s platform and client experience. Qualifications - 2+ years of relevant experience, whether through professional roles, education, personal projects, or active involvement in the music industry, ideally with exposure to client-facing work, royalties, accounting, copyright, or metadata. - You are a clear communicator who enjoys working with people and building collaborative relationships through email and video calls with our clients and colleagues. - You can leverage technology to make reviewing, reformatting and processing data more efficient. - You have proficiency in Microsoft Excel and can creatively utilize formulas and tools such as XLOOKUP and Pivot Tables to review and reformat data effectively as a core part of your day-to-day work. An interest in working with Python and AI tools to automate repetitive data tasks are a big plus. - You are a natural problem-solver who enjoys digging into complex challenges and figuring things out. - You have solid mathematical skills and are able to apply this to reviewing and analyzing royalty calculations. - You take care in your work and pay close attention to the details. - You are self-motivated, self-managed, and comfortable working independently in a remote team. - You're naturally curious and take the time to explore and learn from what catches your attention. - You're confident asking questions and comfortable with what you don't yet know. Benefits - Ample opportunities to work with leaders and employees across our business. - Work in a collaborative environment full of mission-driven, innovative, and passionate people. - Be part of an open, welcoming, and inclusive culture. - The salary range for this position is $45,000 - $55,000 annually.

Northern America
$45K - $55K / year
Dane Street, LLC logo

Board Certified Physician Reviewers - Diagnostic Radiology - Remote

Dane Street, LLC

A fast-paced, Inc. 500 Company with a high-performance culture, is seeking insightful forward-thinking professionals. We process over 200,000 insurance claims annually for leading national and regional Workers’ Compensation, Disability, Auto, and Group Health Carriers, Third-Party Administrators, Managed Care Organizations, Employers, and Pharmacy Benefit Managers. We provide customized Independent Medical Exams and Peer Review programs that assist our clients in reaching the appropriate medical determination as part of the claims management process.

Manager42 days ago

Dane Street wants you to join our dynamic team of expert reviewers! In this role, you will have the opportunity to utilize your medical expertise to conduct thorough reviews of clinical cases. This telework opportunity allows you to customize your schedule as a 1099 independent contractor. Your main task will be to evaluate medical records, provide clinical summaries, engage in peer communications, and answer specific questions posed by our clients. We are on the lookout for talented professionals in the following area: - Diagnostic Radiology Be a part of a team that values your skills and dedication to improving patient care. Your expertise is vital to helping us deliver high-quality healthcare assessments.

United States
Full TimeRemoteTeam 501-1,000

Job DetailsJob Location: USA - USA, PA 00000Position Type: Full TimeEducation Level: 4 Year DegreeJob Shift: DayJob Category: SalesAt Aquatech, we tackle the challenges of water scarcity and complexity by leveraging technology, expertise, and financing to deliver comprehensive solutions that reduce carbon and recycled-water footprints. As a leading global provider of water and process technology solutions, we help the world's most recognized companies achieve their sustainability and operational goals by implementing innovative approaches to water reuse, desalination, minimal- and zero-liquid discharge, and critical minerals recovery. Our work catalyzes the transition toward a more sustainable future and showcases our commitment to addressing water's role in climate adaptation. Learn more at www.aquatech.com Aquatech has an immediate need for a full-time Business Development Manager - Mining & Metals to work from a remote location, preferably the Southwestern USA (preferably Utah, Arizona, Colorado, etc.). The Business Development Manager - Mining & Metals will perform the duties described in the job description below and will be considered an Exempt employee. This role is a front-end commercial position, responsible for lead generation, opportunity qualification, and early‑stage deal development within the mining segment. The successful candidate will work closely with Commercial Excellence, Technical Sales, and Proposal teams to convert identified needs into qualified, value‑driven opportunities aligned with Aquatech’s advanced process water, tailings water, and wastewater solutions. Success in this role is strongly tied to the ability to open doors, build credibility with mining stakeholders, and progress opportunities through disciplined commercial processes. Jon Description: Business Development & Lead Generation Proactively identify, generate, and develop new leads within the mining industry vertical Build and maintain a strong pipeline of early-stage and qualified commercial opportunities Identify and target mining operations, EPCs, OEMs, and other stakeholders where Aquatech’s water treatment technologies deliver measurable value.e Actively engage plant managers, metallurgists, water engineers, project managers, and procurement teams. Opportunity Qualification & Commercial Excellence Convert leads into qualified opportunities using the defined Commercial Excellence framework.s Develop clear opportunity strategies, including customer needs analysis, value propositions, and win plans. Ensure disciplined CRM usage and accurate opportunity tracking Participate in Gate Reviews and internal opportunity reviews as required Market & Customer Knowledge Maintain a deep understanding of mining water challenges, including: Process water treatment Water reuse and recycling Tailings and mine-influenced water Zero / minimal liquid discharge concepts Track market trends, capital project activity, and regulatory drivers impacting water use in mining Maintain key account relationships and generate a commercial ecosystem with key influencers, suppliers, contractors, and partners. Provide structured market feedback to regional leadership and product teams (customers’ needs and preferences, competitors' positioning, etc.) Collaboration & Internal Alignment Work closely with Process Development, Project Developers, and other teams Support the development of early technical-commercial solutions tailored to customer needs Engage with the Business Intelligence and Marketing teams for prospect targeting and marketing material preparation Represent Aquatech at industry events, conferences, and customer meetings Skill Requirements: Ability to meet revenue goals and effectively manage and grow the business territory Ability to be a good team player with a strong desire to learn Ability to demonstrate consistent revenue growth,h as well as maintaining high levels of customer satisfaction in major accounts Able to interact with customers socially for the business Ability to be a self-starter and capable of working and planning independently Track record of superior performance metrics Excellent negotiation skills Strong decision-making abilities Able to travel up to two weeks per month Familiarity with CRM software Ability to travel to customers in the business territory Experience selling to: Mining operators (copper, gold, iron ore, lithium excluded) EPC firms or project developers Familiarity with advanced water treatment technologies (membranes, thermal processes, reuse systems) Experience working within structured Commercial Excellence or stage-gate sales environments Multilingual skills (English required; Spanish highly desirable, especially for Chile-based candidates) Demonstrated success in: Lead generation Opportunity qualification Early-stage project development Solid understanding of mining processes and water treatment needs Comfort operating in long-cycle, capital-intensive sales environments Strong communication skills and ability to influence diverse technical and commercial stakeholders Benefits: Aquatech offers a comprehensive benefits package, including paid time off, company-paid holidays, and a 401K plan (all benefits are based on eligibility). Essential Functions: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above and below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Any constraints on the ability to travel will need to be highlighted at the time of applying for the position. Physical Job Demands: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects. Sedentary work involves sitting most of the time, limited walking, and standing. Ability to manage strains of travel by air or road and navigate driving to customers in business. Qualifications Bachelor’s Degree in Science or Engineering Five (5) or more years of experience in the Mining & Metals Industry. Ability to travel up to 50% of the time in a calendar year. Must have a Valid Passport Must have a valid driver's license

United States
Full TimeRemoteTeam 501-1,000

Job DetailsJob Location: USA - USA, PA 00000Position Type: Full TimeEducation Level: 4 Year DegreeJob Shift: DayJob Category: SalesAt Aquatech, we tackle the challenges of water scarcity and complexity by leveraging technology, expertise, and financing to deliver comprehensive solutions that reduce carbon and recycled-water footprints. As a leading global provider of water and process technology solutions, we help the world's most recognized companies achieve their sustainability and operational goals by implementing innovative approaches to water reuse, desalination, minimal- and zero-liquid discharge, and critical minerals recovery. Our work catalyzes the transition toward a more sustainable future and showcases our commitment to addressing water's role in climate adaptation. Learn more at www.aquatech.com Aquatech has an immediate need for a full-time Business Development Manager - Mining & Metals to work from a remote location, preferably the Southwestern USA (preferably Utah, Arizona, Colorado, etc.). The Business Development Manager - Mining & Metals will perform the duties described in the job description below and will be considered an Exempt employee. This role is a front-end commercial position, responsible for lead generation, opportunity qualification, and early‑stage deal development within the mining segment. The successful candidate will work closely with Commercial Excellence, Technical Sales, and Proposal teams to convert identified needs into qualified, value‑driven opportunities aligned with Aquatech’s advanced process water, tailings water, and wastewater solutions. Success in this role is strongly tied to the ability to open doors, build credibility with mining stakeholders, and progress opportunities through disciplined commercial processes. Jon Description: Business Development & Lead Generation Proactively identify, generate, and develop new leads within the mining industry vertical Build and maintain a strong pipeline of early-stage and qualified commercial opportunities Identify and target mining operations, EPCs, OEMs, and other stakeholders where Aquatech’s water treatment technologies deliver measurable value.e Actively engage plant managers, metallurgists, water engineers, project managers, and procurement teams. Opportunity Qualification & Commercial Excellence Convert leads into qualified opportunities using the defined Commercial Excellence framework.s Develop clear opportunity strategies, including customer needs analysis, value propositions, and win plans. Ensure disciplined CRM usage and accurate opportunity tracking Participate in Gate Reviews and internal opportunity reviews as required Market & Customer Knowledge Maintain a deep understanding of mining water challenges, including: Process water treatment Water reuse and recycling Tailings and mine-influenced water Zero / minimal liquid discharge concepts Track market trends, capital project activity, and regulatory drivers impacting water use in mining Maintain key account relationships and generate a commercial ecosystem with key influencers, suppliers, contractors, and partners. Provide structured market feedback to regional leadership and product teams (customers’ needs and preferences, competitors' positioning, etc.) Collaboration & Internal Alignment Work closely with Process Development, Project Developers, and other teams Support the development of early technical-commercial solutions tailored to customer needs Engage with the Business Intelligence and Marketing teams for prospect targeting and marketing material preparation Represent Aquatech at industry events, conferences, and customer meetings Skill Requirements: Ability to meet revenue goals and effectively manage and grow the business territory Ability to be a good team player with a strong desire to learn Ability to demonstrate consistent revenue growth,h as well as maintaining high levels of customer satisfaction in major accounts Able to interact with customers socially for the business Ability to be a self-starter and capable of working and planning independently Track record of superior performance metrics Excellent negotiation skills Strong decision-making abilities Able to travel up to two weeks per month Familiarity with CRM software Ability to travel to customers in the business territory Experience selling to: Mining operators (copper, gold, iron ore, lithium excluded) EPC firms or project developers Familiarity with advanced water treatment technologies (membranes, thermal processes, reuse systems) Experience working within structured Commercial Excellence or stage-gate sales environments Multilingual skills (English required; Spanish highly desirable, especially for Chile-based candidates) Demonstrated success in: Lead generation Opportunity qualification Early-stage project development Solid understanding of mining processes and water treatment needs Comfort operating in long-cycle, capital-intensive sales environments Strong communication skills and ability to influence diverse technical and commercial stakeholders Benefits: Aquatech offers a comprehensive benefits package, including paid time off, company-paid holidays, and a 401K plan (all benefits are based on eligibility). Essential Functions: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above and below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Any constraints on the ability to travel will need to be highlighted at the time of applying for the position. Physical Job Demands: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects. Sedentary work involves sitting most of the time, limited walking, and standing. Ability to manage strains of travel by air or road and navigate driving to customers in business. Qualifications Bachelor’s Degree in Science or Engineering Five (5) or more years of experience in the Mining & Metals Industry. Ability to travel up to 50% of the time in a calendar year. Must have a Valid Passport Must have a valid driver's license

United States