• Own the end-to-end renewal process, including quotes, approvals, order processing, and timely customer communication. • Proactively deliver renewal proposals at least 90 days in advance and track renewal status, ARR changes, and retention outcomes. • Maintain accurate customer health and risk assessments by reviewing correspondence, usage, support activity, and implementation status. • Manage attrition requests, partnering cross-functionally to resolve issues and identify retention opportunities. • Engage customers throughout the renewal term to ensure satisfaction and identify potential upsell opportunities. • Create, provision, and manage customer license keys across multiple licensing systems with a high degree of accuracy. • Ensure license keys align with order specifications, company policies, and customer hardware requirements. • Coordinate with new customers to validate required information prior to license delivery. • Review submitted sales and renewal orders to confirm accuracy, pricing, approvals, documentation, addresses, service dates, product details and compliance with policies prior to invoicing. • Invoice new sales, renewals, services and upgrades in CRM within established turnaround times. • Review and update CRM post invoicing to ensure all renewal details are set up correctly for the following term. • Assist Accounts Receivables on aging invoices by attending to unresponsive customers, invoice revisions, and customer questions related to payment. • Maintain accurate customer data in HubSpot and stay current on product licensing, sales policies, and procedures • Serve as a customer-facing resource via email and phone for licensing, renewal, billing, and order-related questions. • Perform additional duties and projects as assigned.

• Must possess a deep institutional understanding of and technical direction of the United States Special Operations community, while communicating By Light’s value proposition to those customers • Establish and maintain strong relationships with key SOF customers, with emphasis on SOCOM and its service components • Maintain and execute customer call plans • Translate customer intelligence into compelling solutions • Gather, assess, and validation of customer requirements, issues, and risks • Develop value propositions and identify/develop early win strategies • Develop and execute capture plans • Drive all aspects of an opportunity from Identified to Proposal phases • Collaborate with Account Leads, Project Managers, and SMEs from across the company to bring the full company depth and breadth forward to win • Plan and participate in opportunity activities, to include white papers, RFIs, sources sought, workshops, industry events, opportunity gate reviews, black hat sessions, collaboration sessions, and proposal color team reviews • Leadership skills to develop, organize and execute significant account planning, capture, and opportunity execution activities, including building industry teams, assessing win probability, ensuring execution of customer call plans to shape acquisitions in order to respond to and win business with new and existing customers • Demonstrable understanding of the Government Acquisition process and typical contract types

Job Description Summary The UK Customs Operations Leader oversees how GE goods move across borders, making sure every shipment is compliant, on time and cost‑effective. They own the key customs processes and procedures, working closely with logistics, supply chain, finance and external brokers to keep goods flowing smoothly. The role shapes how the team works day to day, setting priorities, driving improvements and resolving issues quickly when shipments are held or challenged. Guided by clear policies but with a good level of autonomy, this person uses strong operational judgement to balance risk, service and cost while supporting the wider business. Job Description Roles and Responsibilities - Provides direction, creates and executes on customs strategy affecting customs operational transactions on behalf of GE businesses in the UK. - Lead, develop, and coach a local team in alignment with GE Aerospace leadership standards, fostering high performance, accountability, and continuous improvement. - Oversee UK sites export and import process conformance to requirements, lead corrective actions and process improvement projects as needed; and special program execution. - Support and Lead the region from Customs operational and advisory support perspective covering all UK sites. - Management of Customs Brokers and Customs Vendors to assure shipments execute to requirements: Represent GE Aerospace in Customs Operations related activities and collaborate with the regional Customs Broker’s representatives - Support global external customs audit preparation and audit processes. - Lead projects with different levels of risk and resource requirements. - Drive risk reduction and support risk reduction in accordance with risk management strategy for UK region. - Support investigation of compliance defects to determine root cause and lead/support corrective actions to closure. - Own UK Operations KPI’s to monitor Enterprise Standard and regulatory conformance to reduce risk and optimize process lead time. Support reporting process to get full visibility of the UK region. - Manage customs integration process for regional sites - Follow the UK Customs Regulatory updates, and support UK Customs Regulatory changes by leading operational change management projects. Required Qualifications - Solid experience in logistics and customs operations, with a strong understanding of how goods move across borders in a complex business environment. - Proven process and people leadership, comfortable leading teams, setting direction, and coaching others to deliver results. - Current UK customs license or certification (minimum Level 4, or equivalent), with up‑to‑date knowledge of customs rules and requirements is preferred. - Confident, advanced communicator, able to adapt your style, influence stakeholders, and present clearly to senior leaders. - Strong project management skills, able to plan, prioritise, and deliver initiatives on time and to good quality. - Ability to bring together multiple business perspectives (operations, finance, compliance, customers) into practical strategies and action plans. - Genuine customer focus, able to listen, understand needs, and find solutions that balance customer expectations with policies, procedures, and business goals. - Experience working in a metrics‑driven environment, comfortable compiling and analysing data, tracking performance, and closing gaps with clear, measurable actions. Desired Characteristics - Track record of getting to root cause and leading corrective and preventive actions that drive real, sustainable improvement. - Hands‑on experience with Lean and problem‑solving tools, using data and structured methods to simplify processes and remove waste. - Ability to document, plan, market, and execute programs. - Advanced product line knowledge resulting from complex problem solving - Advanced regional people leadership skills resulting from multi-country team - Expertise in region-based regulations and their trading countries Flexible Working GE supports and encourages flexible working arrangements, where possible, and recognises the benefits to employees of having a positive work-life balance. Total Reward At GE Aerospace we understand the importance of Total Reward. Our flexible benefits plan, called FlexChoice, gives you freedom, choice and flexibility in the way you receive your benefits, as well as giving you the opportunity to make savings where possible. As a new joiner to GE we are pleased to be able to offer you the following as default in your benefit fund, which you then can tailor to meet your individual needs; - Pension - Bonus - Life Assurance - Group income protection - Private medical cover Security Clearance Baseline Personnel Security Standard (BPSS) clearance is required and must be maintained for this role. Please note that in the event that BPSS clearance cannot be obtained, you may not be eligible for the role and/or any offer of employment may be withdrawn on grounds of national security. Please see the link below for further details regarding the requirements for BPSS clearance: BPSS Right to Work Applications from job seekers who require sponsorship to work in the UK are welcome and will be considered alongside all other applications. However, under the applicable UK immigration rules as may be in place from time to time, it may be that candidates who do not currently have the right to work in the UK may not be appointed to a post if a suitably qualified, experienced and skilled candidate who does not require sponsorship is available to take up the post. For further information please visit the UK Visas and Immigration website. #LI-BE1 Additional Information Relocation Assistance Provided: No #LI-Remote - This is a remote position

Become a part of our caring community Bring your unique talents and perspectives to CenterWell and help us bring better healthcare solutions to our members. At CenterWell, you’ll have the opportunity to interact with members, provide professional advice, and enable positive outcomes in a growing organization and have the option to work at home. CenterWell’s innovative approach to mail-order pharmacy solutions enables us to outpace the competition, with the well-being of our members in mind. Our innovative Pharmacy Solutions offers a cost-effective, easy way for our members to receive their medications without waiting in line and giving them back more time in their days to enjoy life. We’re looking for people from a variety of healthcare backgrounds to join our growing pharmacy team and work with people at all levels of the industry. At CenterWell, you’ll partner with people who care. Administrative/operational/customer support assignments. Performs computations. Typically works on semi-routine assignments. - Provides resolution or outreach for resolution on prescriptions that are incomplete, invalid, or contain clinical issues preventing the fulfillment of the request - Decisions based on interpretation of area/department policy and methods for completing assignments - Works within defined parameters to identify work expectations and quality standards, but has some latitude over prioritization/timing, and works under minimal direction - Communicate with physician offices and hospitals via fax or telephone - Responsible for researching and updating clarifications and denials on patient profiles - Responsible for making or taking phones calls to and from providers, patients and/or retail pharmacies. Use your skills to make an impact Required Qualifications Candidates MUST reside in one of the following states: Texas, Arizona, Florida, or Ohio. - Must have an active Pharmacy Technician License in the state you reside - 1+ years of experience as a Pharmacy Technician in a retail, mail order or hospital pharmacy - Ability to solve problems and encourage others in collaborative problem solving - Self-directed, but also able to work well in a group - A positive, proactive attitude, energetic, highly motivated and a self-starter - Inbound/outbound call experience in any pharmacy setting - Strong communication skills both written and verbal - Great attention to detail - Ability to handle multiple tasks simultaneously - Ability to work accurately and efficiently while performing repetitive tasks - Intermediate PC skills Required Work Schedule: - Must have the flexibility to work any hours between 8:00am-8:00pm EST. Preferred Qualification - High School Diploma or GED - National Certification, PTCB/CPhT Additional Information **PLEASE MAKE SURE YOU ATTACH YOUR RESUME TO YOUR APPLICATION (PDF OR WORD FORMAT) **  Interview Process As part of our hiring process for this opportunity, we will be using technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.  Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required. Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $40,000 - $52,300 per year Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. About us About CenterWell Pharmacy: CenterWell Pharmacy provides convenient, safe, reliable pharmacy services and is committed to excellence and quality. Through our home delivery and over-the-counter fulfillment services, specialty, and retail pharmacy locations, we provide customers simple, integrated solutions every time. We care for patients with chronic and complex illnesses, as well as offer personalized clinical and educational services to improve health outcomes and drive superior medication adherence. About CenterWell, a Humana company: CenterWell is a leading healthcare services business focused on creating integrated and differentiated experiences that put our patients at the center of everything we do. The result is high-quality healthcare that is accessible, comprehensive and, most of all, personalized. As the largest provider of senior-focused primary care, a leading provider of home healthcare and a leading integrated home delivery, specialty, hospice and retail pharmacy, CenterWell is focused on whole health and addressing the physical, emotional and social wellness of our patients. CenterWell is part of Humana Inc. (NYSE: HUM). Learn more about what we offer at CenterWell.com.​ Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.