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CenterWell logo
CenterWell

CenterWell Pharmacy provides convenient, safe, reliable pharmacy services and is committed to excellence and quality. Through our home delivery and over-the-counter fulfillment services, specialty, and retail pharmacy locations, we provide customers simple, integrated solutions every time. Cares for patients with chronic and complex illnesses. Offers personalized clinical and educational services to improve health outcomes and drive superior medication adherence. CenterWell, a Humana company, creates experiences that put patients at the center. As the nation’s largest provider of senior-focused primary care, one of the largest providers of home health services, and the fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional, and social wellness of our patients. Part of Humana Inc. (NYSE: HUM). Offers stability, industry-leading benefits, and opportunities to grow yourself and your career. Employs more than 30,000 clinicians committed to putting health first. Provides flexible scheduling options, clinical certifications, leadership development programs, and career coaching.

Dr. Call Mail Operations Pharmacy Technician

OperationsOperationsFull TimeRemoteMid LevelTeam 1,001-5,000

Location

United States + 1 moreAll locations: United States | Trinidad And Tobago

Posted

60 days ago

Salary

$40K - $52.3K / year

Seniority

Mid Level

No structured requirement data.

Job Description

Dr. Call Mail Operations Pharmacy Technician

CenterWell

Become a part of our caring community Bring your unique talents and perspectives to CenterWell and help us bring better healthcare solutions to our members. At CenterWell, you’ll have the opportunity to interact with members, provide professional advice, and enable positive outcomes in a growing organization and have the option to work at home. CenterWell’s innovative approach to mail-order pharmacy solutions enables us to outpace the competition, with the well-being of our members in mind. Our innovative Pharmacy Solutions offers a cost-effective, easy way for our members to receive their medications without waiting in line and giving them back more time in their days to enjoy life. We’re looking for people from a variety of healthcare backgrounds to join our growing pharmacy team and work with people at all levels of the industry. At CenterWell, you’ll partner with people who care. Administrative/operational/customer support assignments. Performs computations. Typically works on semi-routine assignments. - Provides resolution or outreach for resolution on prescriptions that are incomplete, invalid, or contain clinical issues preventing the fulfillment of the request - Decisions based on interpretation of area/department policy and methods for completing assignments - Works within defined parameters to identify work expectations and quality standards, but has some latitude over prioritization/timing, and works under minimal direction - Communicate with physician offices and hospitals via fax or telephone - Responsible for researching and updating clarifications and denials on patient profiles - Responsible for making or taking phones calls to and from providers, patients and/or retail pharmacies. Use your skills to make an impact Required Qualifications Candidates MUST reside in one of the following states: Texas, Arizona, Florida, or Ohio. - Must have an active Pharmacy Technician License in the state you reside - 1+ years of experience as a Pharmacy Technician in a retail, mail order or hospital pharmacy - Ability to solve problems and encourage others in collaborative problem solving - Self-directed, but also able to work well in a group - A positive, proactive attitude, energetic, highly motivated and a self-starter - Inbound/outbound call experience in any pharmacy setting - Strong communication skills both written and verbal - Great attention to detail - Ability to handle multiple tasks simultaneously - Ability to work accurately and efficiently while performing repetitive tasks - Intermediate PC skills Required Work Schedule: - Must have the flexibility to work any hours between 8:00am-8:00pm EST. Preferred Qualification - High School Diploma or GED - National Certification, PTCB/CPhT Additional Information **PLEASE MAKE SURE YOU ATTACH YOUR RESUME TO YOUR APPLICATION (PDF OR WORD FORMAT) **  Interview Process As part of our hiring process for this opportunity, we will be using technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.  Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required. Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $40,000 - $52,300 per year Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. About us About CenterWell Pharmacy: CenterWell Pharmacy provides convenient, safe, reliable pharmacy services and is committed to excellence and quality. Through our home delivery and over-the-counter fulfillment services, specialty, and retail pharmacy locations, we provide customers simple, integrated solutions every time. We care for patients with chronic and complex illnesses, as well as offer personalized clinical and educational services to improve health outcomes and drive superior medication adherence. About CenterWell, a Humana company: CenterWell is a leading healthcare services business focused on creating integrated and differentiated experiences that put our patients at the center of everything we do. The result is high-quality healthcare that is accessible, comprehensive and, most of all, personalized. As the largest provider of senior-focused primary care, a leading provider of home healthcare and a leading integrated home delivery, specialty, hospice and retail pharmacy, CenterWell is focused on whole health and addressing the physical, emotional and social wellness of our patients. CenterWell is part of Humana Inc. (NYSE: HUM). Learn more about what we offer at CenterWell.com.​ Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

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