Bright Vision Technologies is a forward-thinking software development company dedicated to building innovative solutions that help businesses automate and optimize their operations. We leverage cutting-edge technologies to create scalable, secure, and user-friendly applications. As we continue to grow, we’re looking for a skilled Customer Service Associate to join our dynamic team and contribute to our mission of transforming business processes through technology. Job Title: Customer Service Associate Location: Seattle, WA Remote We are currently seeking a Digital Customer Support Specialist to join our growing team. This role offers an excellent opportunity to work with a well-established organization and gain valuable experience in a dynamic, technology-driven environment. Key Responsibilities - Provide digital customer support via chat, email, or other online platforms - Resolve customer inquiries efficiently and professionally - Maintain accurate records of customer interactions - Collaborate with internal teams to improve customer experience - Ensure high levels of customer satisfaction Work Arrangement - 100% Remote Would you like to know more about this opportunity? For immediate consideration, please send your resume to arman@bvteck.com call or text us at (908) 676-4599. At BVTeck, we are committed to providing equal employment opportunities and fostering an inclusive work environment. We encourage applications from all qualified individuals regardless of race, ethnicity, religion, gender identity, sexual orientation, age, disability, or any other protected status. If you require accommodations during the recruitment process, please let us know. Position offered by “No Fee agency.”Equal Employment Opportunity (EEO) Statement Bright Vision Technologies (BV Teck) is committed to equal employment opportunity (EEO) for all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, veteran status, or any other protected status as defined by applicable federal, state, or local laws. This commitment extends to all aspects of employment, including recruitment, hiring, training, compensation, promotion, transfer, leaves of absence, termination, layoffs, and recall. BV Teck expressly prohibits any form of workplace harassment or discrimination. Any improper interference with employees' ability to perform their job duties may result in disciplinary action up to and including termination of employment.

Bright Vision Technologies is a forward-thinking software development company dedicated to building innovative solutions that help businesses automate and optimize their operations. We leverage cutting-edge technologies to create scalable, secure, and user-friendly applications. As we continue to grow, we’re looking for a skilled Customer Service Associate to join our dynamic team and contribute to our mission of transforming business processes through technology. Job Title: Customer Service Associate Location: Frederick, MD Remote We are currently seeking a Customer Support Specialist to join our growing team. This role offers an excellent opportunity to work with a well-established organization and gain valuable experience in a dynamic, technology-driven environment. Key Responsibilities - Provide digital customer support via chat, email, or other online platforms - Resolve customer inquiries efficiently and professionally - Maintain accurate records of customer interactions - Collaborate with internal teams to improve customer experience - Ensure high levels of customer satisfaction Work Arrangement - 100% Remote Would you like to know more about this opportunity? For immediate consideration, please send your resume to arman@bvteck.com call or text us at (908) 676-4599. At BVTeck, we are committed to providing equal employment opportunities and fostering an inclusive work environment. We encourage applications from all qualified individuals regardless of race, ethnicity, religion, gender identity, sexual orientation, age, disability, or any other protected status. If you require accommodations during the recruitment process, please let us know. Position offered by “No Fee agency.”Equal Employment Opportunity (EEO) Statement Bright Vision Technologies (BV Teck) is committed to equal employment opportunity (EEO) for all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, veteran status, or any other protected status as defined by applicable federal, state, or local laws. This commitment extends to all aspects of employment, including recruitment, hiring, training, compensation, promotion, transfer, leaves of absence, termination, layoffs, and recall. BV Teck expressly prohibits any form of workplace harassment or discrimination. Any improper interference with employees' ability to perform their job duties may result in disciplinary action up to and including termination of employment.

• Support a critical operational function within DoorDash’s New Verticals business • Work cross-functionally across multiple teams and surface areas • Operate as a self-directed shift owner responsible for maintaining operational stability • Develop strong operational judgment in a fast-paced environment • Leverage automation and AI-enabled tools to improve efficiency and reduce manual effort • Ensure processes and workflows are executed consistently and effectively • Take ownership of complex issues and drive them to resolution • Serve as primary shift owner during assigned hours • Proactively monitor live fulfillment metrics to identify and resolve bottlenecks • Execute daily standard operating procedures and support new pilots • Engage consumers, merchants, or dashers via phone, text, or chat • Independently troubleshoot issues and drive resolution end-to-end • Manage and resolve cross-functional escalations • Act as first-line incident lead during operational disruptions • Leverage AI-enabled monitoring and automation tools • Test new tools and workflows, provide feedback, and improve efficiency • Create and maintain documentation to support quality and operational consistency • Use internal tools and dashboards to address operational issues • Demonstrate strong ownership and bias for action in maintaining operational excellence

Job Summary Endurance Warranty LLC is looking for Customer Service Representatives with a positive attitude and attention to detail to facilitate inbound calls, update administrative details of customer accounts, and/or direct calls to the appropriate department as needed. Key Responsibilities: - Handle a high volume of inbound calls from customers and direct them to the proper departments if applicable. - Work closely with other departments to ensure a positive customer experience. - Strong problem-solving skills to quickly identify the root cause of customer issues and resolve them when necessary - Help explain contract details. - Manage existing customer relationships that give our customers peace of mind and worry-free driving. - Process payments and set up payment arrangements to resolve customer accounts. - Being interactive and communicative with management and co-workers in a visible manner is an essential function of the job; therefore, camera usage is required for training, team meetings, and meetings with management. Compensation: $19.50/hour Keys to Success: - High school diploma or GED required - Strong COMPUTER LITERACY skills required - Previous knowledge of a CRM System (is a plus) - Goal-oriented—you set high standards for yourself and work to achieve them - Excellent verbal and written communication, persuasive speaking and listening skills - Ability to use good reasoning skills and to adapt on the fly - Great organizational skills and ability to multitask - Can work in a fast-paced environment and under pressure - Available workspace at home that includes: High-Speed Internet at a minimum of 50 Mbps - Isolated work environment away from others during scheduled shifts The candidate(s) offered this position will be required to submit to a background investigation. Endurance Warranty is an E-Verify Company. Our Benefits Include: - Paid training - Work From Home Opportunity - Computer Equipment Provided - 401(k) with company match after 90 days of employment - Medical, Dental, and Vision Insurance - Voluntary Life Insurance - Internet Stipend - Paid Time Off - Holiday Pay Learn more about life at Endurance—connect with us on LinkedIn, Facebook, Instagram, and Twitter. Equal Employment Opportunity Endurance Warranty Services is proud to be an equal-opportunity employer. We celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Our differences are what make us better together. Endurance Warranty is an E-Verify Company. About Endurance Endurance Warranty has been honored with multiple Stevie Awards for being a great place to work, and we’re growing rapidly. We’re a fast-paced company offering limitless opportunities to grow your career. Thanks to our dedicated employees, we provide best-in-class auto repair coverage to customers across the country, protecting people from unexpected and costly breakdowns for almost 15 years. At Endurance, we embrace the entrepreneurial spirit, and you’ll play a role in shaping this dynamic industry. We offer great pay, amazing benefits, and the opportunity to learn and grow. When you work for Endurance, you’re working for a company that cares about you and your future. We empower employees to lead, drive change and give back where they work and live. Our people are our greatest strength, and we’re proud to work as a diverse team to serve our customers and our community. Therefore, we’ve been honored as a top place to work, including multiple StevieⓇ Awards for the best workplace and great employer. For the last several years, Endurance has also earned a spot-on Selling Power’s “50 Best Companies to Sell For” and consistently makes industry lists from Crain’s and Inc. magazine for our continuous and significant growth. Experts in the industry recognize that our employees care as well—Consumer Affairs highly recommends Endurance, and our customers highly rate us on Google, Trustpilot, and other major online review sites. Come accelerate your career with us. We’ll give you the tools you need to succeed at work and the flexibility to enjoy life outside of your job.