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Here to help you prosper
Espec Select One
Location
Brazil
Posted
63 days ago
Salary
0
Seniority
Mid Level
No structured requirement data.
Job Description
Espec Select One
Santander
Espec Select One Country: Brazil Se você tem vontade de crescer e aprender sempre, e tem paixão em lidar com pessoas, esse pode ser o seu lugar! O Santander é um ecossistema em crescimento, que tem o propósito de contribuir para que pessoas e negócios prosperem. Aqui é o espaço para criar o novo, questionar e desafiar o mercado. É ter a urgência do agora e do futuro alinhados, para atender ao cliente sempre da melhor forma. É fazer parte de uma empresa global, que preza pela diversidade em todas as suas dimensões e que valoriza a cultura de horizontalidade dos cargos. No Santander temos a cultura de horizontalidade e nela praticamos 4 clusters: Especialista, Líder, Head e Sócio. Temos uma vaga para você se tornar Especialista Business Banking (B1), onde você será encarreirado como Especialista, sendo o principal conhecedor da sua área. Principais responsabilidades - Será responsável por atender clientes em inicio de jornada no universo Select, garantindo uma experiencia digital premium com foco em conveniência eficiência e proximidade humana no ambiente remoto. - Atender e engajar clientes 100% digital(chat/vídeo/app); •Atualizar clientes no portifólio Select, apresentando benefícios e diferenciais do segmento; •Realizar vendas consultivas de produtos no credito, investimentos e seguros de baixa complexidade; •Coletar e atualizar dados; •Manter familiaridade com soluções digitais com foco no ecossistema Santander; •Resolver demandas remotamente - Competências Comportamentais e Técnicas •Conhecimento avançado de experiencia do cliente; •Experiencia em vendas e proficiência em utilização de ferramentas digitais. Formações/Certificações •CPA 10 (obrigatório); •Experiencia aplicável em atendimento remoto; •Domínio de canais de atendimento digital, jornada do cliente e produtos financeiros. Nosso Jeito de Ser: No Santander, valorizamos profissionais que: - Think Customer – Colocam o cliente no centro das decisões; - Embrace Change – Impulsionam a transformação e a inovação; - Act Now – Atuam com agilidade e senso de urgência; - Move Together – Trabalham de forma colaborativa; - Speak Up – Se comunicam de forma aberta, ética e transparente. Se isso te chama, vem para o Santander! # BENEFÍCIOS • Remuneração Variável (PLR + RV); • Assistência Médica e Odontológica; • Auxílio Alimentação e Refeição; • Previdência Complementar; • Seguro de Vida; • Auxílio Creche/Babá; • Gympass ou Totalpass; • Vale Transporte; • Programa Nascer; • Be Healthy - Programa que incentiva todos a terem hábitos mais saudáveis; • PAPE - Programa de apoio pessoal especializado. E aí? Quer ser chama? Em nossas lojas (agências), contamos com os melhores gerentes do mercado, que se colocam ao lado dos clientes para atender suas necessidades e oferecer as soluções mais adequadas. Se isso te chama, vem para o Santander! ♨️ #AquiSuaChamaTransforma #VemProSantander #VemSerChama
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