Division or Field Office: Property & Material Damage Div Department of Position: Property Damage Dept Work from: Remote Salary Range: $63,130.00 - $100,843.00 * salary range is for this level and may vary based on actual level of role hired for *This range represents a national range and the actual salary will depend on several factors including the scope and complexity of the role and the skills, education, training, credentials, location (State) based on ERIE's geographical differences, and experience of an applicant, as well as level of role for which the successful candidate is hired. Position may be eligible for an annual bonus payment. At Erie Insurance, you’re not just part of a Fortune 500 company; you’re also a valued member of a diverse and inclusive team that includes more than 6,000 employees and over 13,000 independent agencies. Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices that span 12 states and the District of Columbia. Benefits That Go Beyond The Basics We strive to be Above all in Service® to our customers—and to our employees. That’s why Erie Insurance offers you an exceptional benefits package, including: - Premier health, prescription, dental, and vision benefits for you and your dependents. Coverage begins your first day of work. - Low contributions to medical and prescription premiums. We currently pay up to 97% of employees’ monthly premium costs. - Pension. We are one of only 13 Fortune 500 companies to offer a traditional pension plan. Full-time employees are vested after five years of service. - 401(k) with up to 4% contribution match. The 401(k) is offered in addition to the pension. - Paid time off. Paid vacation, personal days, sick days, bereavement days and parental leave. - Career development. Including a tuition reimbursement program for higher education and industry designations. Additional benefits that include company-paid basic life insurance; short-and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours for service to your community; and dollar-for-dollar matching of your charitable gifts each year. Position Summary Exercises independent discretion or judgment in handling all types of property claims. Also assists or acts on behalf of the claims supervisor when required. - This is a remote, work from home position in Tennessee - The selected candidate will ideally live in Knox, Sevier, Jefferson County and/or surrounding areas - The hiring manager will also consider candidates for Property Adjuster I. Level of position offered will be based upon the depth and breadth of selected candidate's experience and qualifications. - A company car and equipment to work from home will be provided - Good time management and organization skills preferred Duties and Responsibilities - Conducts investigations, interviews, and inspects damage, driving to site of damage within assigned territory or other if required. Prepares estimates, makes recommendation, and handles coverage questions, and litigation. - Sets and maintains reserves, reviews reports and related materials, directs experts, determines coverage and claim value, issues or declines payment, and negotiates claims with plaintiff attorneys when necessary. - Documents claim files and submits report for closure. - Recognizes subrogation situations and initiates appropriate action. - Services assigned territory and brings assigned claims to conclusion. - Interacts with Agents and district sales managers on matters of mutual concern. - Assists claims supervisor or acts on his/her behalf, including representing the company at legal proceedings, as required. - Completes industry-related training programs and continues to attend training programs to remain informed on policy changes, interpretation or new legislation. - Assists in training of new claims adjusters. - Participates on Catastrophe Team when required. The first five duties listed are the functions identified as essential to the job. Essential functions are those job duties that must be performed in order for the job to be accomplished. This position description in no way states or implies that these are the only duties to be performed by the incumbent. Employees are required to follow any other job-related instruction and to perform any other duties as requested by their supervisor, or as become evident. Capabilities - Values Diversity - Nimble Learning - Self-Development - Collaborates - Customer Focus - Information Management Skills - Cultivates Innovation - Instills Trust - Job-Specific Knowledge - Optimizes Work Processes (IC) - Ensures Accountability - Decision Quality Qualifications Minimum Educational and Experience Requirements - High School Diploma or GED and five years of claims handling experience, or equivalent required; or - Bachelor’s Degree and two years of claims handling experience, or equivalent required. Additional Experience - Incumbent must live in territory assigned unless a change is approved by the company. - Position requires the incumbent to serve on Catastrophe Team, which may include travel on short notice to other locations for periods in excess of two consecutive weeks. Designations and/or Licenses - Willingness to obtain and maintain any required licenses. - Successful completion of Associate in Claims (AIC) program preferred. - Valid driver's license and good driving record required. Physical Requirements - Use of Personal Protective Equipment (PPE) is required for this role. - Ability to move over 50 lbs using lifting aide equipment; Often (20-50%) - Climbing/accessing heights; Moderate (30-40%) - Driving; Frequent (50-80%) - Lifting/Moving 0-20 lbs; Often (20-50%) - Lifting/Moving 20-50 lbs; Often (20-50%) - Manual Keying/Data Entry/inputting information/computer use; Often (20-50%) - Pushing/Pulling/moving objects, equipment with wheels; Occasional (<20%)

TRANZACT is a leading direct-to-consumer insurance services business, specializing in the distribution of Medicare Advantage, Medicare Supplement and Life & Supplemental insurance policies. Our focus is on leveraging our highly skilled team of over 3,000 professionals to deliver innovative solutions for our insurance carrier partners and provide consumers with a best-in-class experience. We work with some of America’s largest insurance brands to attract, educate and connect with consumers. Our diverse team of analysts, writers, engineers, designers, business leads, data scientists and sales professionals all work together to create thoughtful, data-driven and effective marketing, technology, sales and servicing strategies. These efforts have resulted in TRANZACT earning recognition and winning awards from some of the biggest names in the industry. When you become part of TRANZACT, you join a team of passionate people who push for excellence, follow through on commitments, and love to succeed together. Our culture rests on a simple principle – “Be Real” – that means being genuine, keeping your word, and having the courage to make tough decisions. Our “Be Real” values resonate and are meaningful to us. We are entrepreneurial, fast paced and empower our people. We know how to make things happen and know that our people are always the source of our success. If you LOVE a challenge and have a great personality, we want you to join our team of Insurance Sales Agents at our Work From Home site. We provide full-time inside sales positions working with some of the most widely recognized and respected insurance brands in America. Our typical first year Sales Agents earn $50,000 - $70,000 per year including uncapped monthly bonuses. • No Cold Calling • $17.00 - $19.00 Per Hour ---- Plus No Limits on Monthly Sales Bonuses • Paid Training • Paid Time Off and Holidays • Professional & Fun Culture • Full Benefits The Sales Agent typically holds Health and/or Medicare Supplement insurance license and works directly with consumers to help them obtain new policies. This position works in a call center setting and reports to the Performance Manager. Responsibilities: • Contacts and qualifies prospective customers and explains features and merits of policies offered, recommending amount and type of coverage based on analysis of prospect's circumstances • Communicates professionally with customers to explain policies, show value of brand(s) represented, follow-up as necessary to sell appropriate plans or policies • Calculates and/or quotes premium rates for recommended policies • Develops and maintains thorough product knowledge • Demonstrates a high degree of integrity and follows compliance/quality assurance requirements • Utilizes client and/or company-provided computer systems to perform accurate and timely data entry and submit applications • Follows scripts and designated sales processes to complete sales in a compliant and effective manner • Participates in training and coaching on an ongoing basis to maintain and improve performance • Other duties may be assigned Qualifications: • Exceptional communication and people skills • Drive and motivation to maintain and increase production levels • An active applicable resident insurance license in the state in which you reside Supervisory Responsibility: • This position has no supervisory responsibilities Required and/or Preferred Education and Experience: • Valid applicable resident insurance license • Accountable for maintaining good standing with state department(s) of insurance and any other applicable regulatory agencies • One year of sales experience preferred • One year of call center experience preferred Position Type/Expected Hours of Work: • This is a full-time position • Days and hours of work are typically Monday through Friday from 8am to 9pm; however, they may be Monday through Sunday from 7am to 12am during open enrollment and high-volume periods. • Hours average 40 hours per week during regular operations TRANZACT is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Equal Opportunity Employer/Disability/Vet

• Process and organizational consulting: You analyze, optimize and implement business processes with a focus on digitalization, automation, customer experience, workflow optimization and agile organizational structures. • Independent project leadership: You lead client projects responsibly from planning through implementation, ensuring schedules, quality and budgets are reliably met. • Innovation and business development: You identify new opportunities, develop innovative solutions and actively shape our consulting portfolio. • Strategic advisory: You support the development of forward-looking concepts that advance our clients. • Network cultivation: You build long-term relationships with clients and partners and maintain your professional network sustainably.

With 150+ locations in 17 states, QualDerm Partners is the largest multi-state female-founded and owned dermatology network in the U.S. At QualDerm Partners, we are united in our purpose: to educate, protect, and care for your skin. We are committed to bringing you the very best in comprehensive skin care so that you can achieve a confident, healthier, and more beautiful you! Our mission is to educate communities and healthcare professionals about the importance of skin health; including skin cancer prevention, risk factors and how to achieve healthy skin through annual skin exams and dermatologic care. We strive to provide the latest proven, proactive and comprehensive dermatologic care to populations in the expanding geographies we serve by making high-quality skin care timelier and more accessible all while creating a rewarding work environment for our providers and employees. Position Summary This position works with a professional team of physicians and other staff who are trained in the medical and surgical specialty of dermatology with the purpose to be patient focused with the objective of delivering superior patient care and ensuring a positive patient experience and outcome. This position completes tasks associated with posting, adjusting, and monitoring patient accounts receivables. Position proactively researches, identifies, and rectifies any circumstance affecting delayed submission or payment of accounts. Position communicates accounts receivable issues proactively to management to ensure compliance and accuracy. Position performs various administrative and clerical duties needed to support revenue cycle functions as needed. Position reports to the Supervisor, Payment Posting and/or Director, Cash Management. Essential Responsibilities - Reconciles bank deposit daily. Uses daily bank deposit to verify all deposited amounts are in the clearing house or on a paper remit to be posted. - Effectively lead and oversee the Payment Posting Team for your assigned region. - Review and monitor workflows to manage and maintain an efficient cash application process. - Provide new hire training and continuing education for your team. - Meets productivity requirements as established by organization and external benchmarks - Assist in the identification and correction of posting errors. - Run reports as requested or required by management. - Completes posting of all payments and adjustments at the patient account level in a timely and accurate manner. - Ensures completion of End of Month Closing activities - Proactively engages other operational personnel to review and resolve issues as needed. - Participate in team meetings and provide assistance and coaching to other team members. - Provide day-to-day support to the team as well as management, including backup in all functions of the department when needed. - Ensure all lockbox files are received on a regular and timely basis. - Review outstanding account balances for collections. - Assist in setting up Electronic Remittance Advices (ERA) and Electronic Funds Transfers (EFT) for Commercial and Medicare payors. - Effectively uses billing system to document patient accounts using proper grammar, spelling, and syntax. - Adheres to Code of Conduct and Mission & Value Statement.