Role Description The Claims Manager position is responsible for evaluation and rendering eligibility decisions on home and facility-based Long Term Care claims (standalone and hybrid), chronic illness riders and/or critical illness within client contract and policy parameters, while providing quality customer service to our policy holders, their representatives and providers. - Review internal databases, client guidelines and policy contract language to evaluate routine home and facility-based claims, in accordance with department processes and standards. - Communicate clearly and routinely with claimants, representatives, third parties, physicians and healthcare providers via written letters and phone calls as required by agreed upon SLAs. - Effectively communicate with team members and leadership on cases, as needed. - Query service providers to obtain licensure information, proof of loss and dates of service. - Verify that provider and/or care is appropriate based on the claimant’s diagnosis and is in accordance with contract language and government regulations regarding healthcare providers. - Maintain clear and concise documentation of all claim activity within the required databases. - Create plans of care and complete Chronic Illness Certification as appropriate. - Provide prompt, courteous and excellent customer service to internal and external customers. - Demonstrate effective communication skills, level of attentiveness and use of appropriate lines of authority. - Promptly share accurate and complete information to others who need it, based on HIPAA and legal documents regarding release. - Perform work accurately and demonstrate ability to prioritize workload. - Participate in team meetings and assist colleagues with their workloads when appropriate. - Uphold the principles of compliance as outlined in the Code of Conduct, Employee Handbook and related policies and procedures. - Support and participate in the mandatory Corporate Compliance Program training initiative on an annual or more frequent basis, as required. - Meet established quality and production expectations as established and communicated by the department. - Work independently with minimal direction. - Other duties as assigned. Qualifications - Current and Unrestricted Registered Nurse (RN) or Social Work license. - Four-year college degree or equivalent formal training program. - Two years’ experience in medical, insurance or risk management setting. - One-year work experience in claim processing. - Intermediate level experience with Microsoft Office products. - Excellent verbal and written communication. Requirements - Experience working in a geriatric healthcare environment (preferred). - Knowledge of health, long-term care of disability insurance (preferred). Benefits - The annual compensation range starts at $60,000 but can increase depending on experience and qualifications.

Zeal Group is an award-winning FinTech organisation offering a variety of products. Established in 2017, we have rapidly expanded to a team of over 700 employees globally. Traze is a subsidiary brand of Zeal Group. Our headquarters are in London and have offices spanning Europe, Asia, North and South Africa, the Middle East, South America and Cyprus is the home of our Technology Hub. We are a product and people focused company who are passionate about growth, innovative technology, and collaboration Responsibilities - Build and develop relationships with potential Clients and Partners who may have clients interested in trading multi-asset products such as Gold, Oil, FX, and Cryptocurrencies. - On-board IB’s and help them increase accounts, deposits, and revenues. - Identify and target known Money Managers and IB’s in the UAE/MENA Region. - Organically build a book of business through relationships in and outside the market targeting potential IB’s from multiple industries. - Determine customers' trading needs and prepare proposals to sell services that address these needs. - Cross-sell retail clients who meet the IB threshold to grow their business and walk them through the client growth life cycle. - Stay up to date on market news and trends in FX, Commodities, Stocks, and Indices. - Advise on trading strategies, options, and risk management strategies. - Explain industry terms or trading practices to clients. - Attend industry and company events to source own potential clients as directed by management. - Achieve sales targets. - Contact prospective or existing customers to discuss their queries and requirements. - Develop sales presentations or proposals to explain service specifications. - Maintain customer records by using the CRM and logging communication. - Receive and follow-up on clients funding, volume, and new account activations.

• Promote and comply with all Company safety policies and procedures. • Manage all execution aspects of varied wind turbine services and maintenance projects including allocation of equipment, material, and personnel resources • Lead, train, mentor, and manage teams of technicians and ensure work is to specifications • Collaborate onsite with teams to oversee project execution and ensure compliance with safety policies and procedures. • Engage with front-line leaders to coordinate resources, resolve issues, and maintain seamless project workflows. • Plan workload activities and schedules for the next 1 to 3 months. • Communicate daily with customers, delivering End of Day (EOD) and Plan of Day (POD) reports. • Monitor progress and ensure project goals and quality standards are met. • Write and deliver performance reviews for technicians in the field • Complete on-site field engagements to evaluate field processes and drive change as necessary • Monitor weekly timesheets for field technicians • Monitor the flow of documents and communication to ensure completion, timeliness, and delivery to the appropriate parties • Create procedures, works plans, and technical references • Perform special projects and completes all other duties as assigned or requested for the general support of the organization.

Zeal Group is an award-winning FinTech organisation offering a variety of products. Established in 2017, we have rapidly expanded to a team of over 700 employees globally. Traze is a subsidiary brand of Zeal Group. Our headquarters are in London and have offices spanning Europe, Asia, North and South Africa, the Middle East, South America and Cyprus is the home of our Technology Hub. We are a product and people focused company who are passionate about growth, innovative technology, and collaboration Responsibilities - Build and develop relationships with potential Clients and Partners who may have clients interested in trading multi-asset products such as Gold, Oil, FX, and Cryptocurrencies. - On-board IB’s and help them increase accounts, deposits, and revenues. - Identify and target known Money Managers and IB’s in the UAE/MENA Region. - Organically build a book of business through relationships in and outside the market targeting potential IB’s from multiple industries. - Determine customers' trading needs and prepare proposals to sell services that address these needs. - Cross-sell retail clients who meet the IB threshold to grow their business and walk them through the client growth life cycle. - Stay up to date on market news and trends in FX, Commodities, Stocks, and Indices. - Advise on trading strategies, options, and risk management strategies. - Explain industry terms or trading practices to clients. - Attend industry and company events to source own potential clients as directed by management. - Achieve sales targets. - Contact prospective or existing customers to discuss their queries and requirements. - Develop sales presentations or proposals to explain service specifications. - Maintain customer records by using the CRM and logging communication. - Receive and follow-up on clients funding, volume, and new account activations.