• Design and architect systems for the Accounting Platform, actively participating in design reviews. • Mentor engineers, fostering their growth and development by upholding a high bar for quality and operational metrics. • Contribute to and drive complex projects, executing development tasks through completion. • Collaborate with cross-functional partners (Product, UX, QA) to ensure the team meets project timelines and solutions align with business strategy. • Ensure high quality in deliverables through code reviews and by applying best practices for robust and scalable solutions. • Own monitoring, diagnosing, and resolving production issues within Accounting Software systems. • Assist in assessing technical risk and feasibility to support the technical roadmap. • Provide technical support for stakeholder groups, making complex concepts easy to understand.

• Work directly with small business clients to guide them toward financial clarity and success. • Prepare personal, partnership, and corporate tax returns, ensuring accuracy and compliance. • Collaborate with clients on tax planning, projections, and inquiries—becoming their go-to expert. • Review financial statements and assist with reviews that drive client confidence. • Conduct research and support responses to federal and state tax authorities. • Serve as a key liaison between Staff Accountants and Managers, keeping workflows smooth and communication clear. • Share your knowledge through internal presentations and take advantage of continuous learning opportunities—with a clear path to becoming a Manager.

Job Summary & Responsibilities The Team Manager, DTG Octane plays a critical role in training, maturing, and growing the DTG Octane Team at Impel. This position is accountable for dealer relationship onboarding, training, technical support, retention, and growth. Responsibilities include hiring, management, training, and team performance tracking. Responsibilities Consistently lead the team to meet and exceed monthly, quarterly, and annual financial and performance metrics. Hire, onboard, and develop Dealer Success professionals by driving consistent hiring, internal and external training, monitoring, and managing best practices to enhance team performance. Lead team training to develop skill proficiency and effectiveness, resulting in increased upsells, portfolio growth, dealer satisfaction, and greater retention. Serve as a Subject Matter Expert (SME) in dealer meetings, presentations, reviews, and other customer contacts. Identify opportunities across the customer base and leverage current business relationships across the organization and with OEM partners. Refine and enhance a strong SaaS customer success model by developing and maintaining effective processes that drive the highest level of customer retention. Develop, execute, and monitor tools to manage all channels of communication with customers while improving productivity. Work in conjunction with Account Management, Marketing, and Product teams to effectively onboard and train dealers on new products and services. Demonstrate the values of Impel in everyday interactions, both internally and externally. Perform other duties as required. Other Maintains confidentiality of work-related issues, records, and company information. Demonstrates a commitment to Diversity, Equity, and inclusion by treating everyone with respect and dignity, ensuring all voices are heard, and advocating change. Preferred Qualifications Travel Requirement: 70%

• The Accounting Manager will support the accounting function by project managing initiatives to improve systems and processes while supporting day-to-day accounting requirements across a wide range of accounting. • Build accounting system financial reporting, improve sales tax reporting and compliance, support data integrations across multiple accounting systems, drive efficient accounting closes and support external audits and internal controls. • Work with our systems team to translate accounting needs into scalable system solutions, leading accounting change management to drive adoption. • Design, implement, and maintain NetSuite workflows, tables, billing schedules, and revenue recognition rules.