Who We Are At Heritage Werks, we believe every story deserves to be preserved and shared. We partner with world-class brands, sports franchises, fashion icons, and mission-driven organizations to safeguard their most meaningful materials and bring them to life in ways that inspire connection. We preserve history. We protect generational legacies. And we do it with care, purpose, and a forward-thinking approach—honoring the past while making it relevant for today and meaningful for the future. Location: Remote (Eastern Time Zone preferred; Atlanta-based candidates are a plus). Open to Atlanta locations 1-2 times a week or as per business requirement. Role Overview We are seeking a Revenue Operations Specialist who will enhance the effectiveness and scalability of our client services and growth teams by optimizing systems, data, and workflows. This role sits at the center of revenue operations, supporting Program Directors and Enterprise Partners by reducing operational friction, improving visibility into performance, and directly enabling the development and conversion of revenue opportunities. The position will report directly to the SVP of Client Services. What You’ll Do CRM & Pipeline Management (Salesforce) - Own CRM data integrity, ensuring opportunities, pipeline, and account data are accurate, complete, and up to date - Support disciplined pipeline management and forecasting - Build dashboards and reports to track revenue performance and pipeline health - Identify gaps in CRM usage and drive adoption of best practices Workflow & Project Coordination (Wrike) - Standardize project and task setup to align sales and delivery execution - Ensure workflows are followed consistently across teams - Partner with Program Directors to align tracking with client expectations Reporting & Performance Insights - Manage monthly and quarterly reporting, including retainer tracking and performance summaries - Provide timely insights to support leadership decision-making - Ensure consistency in how performance is measured and communicated Commercial Enablement (Estimates & SOWs) - Support scoping and estimation for custom work - Develop structured estimates aligned to scope and pricing assumptions - Draft clear, client-ready Statements of Work (SOWs) - Ensure quality and consistency to support deal progression - Facilitate the internal estimates needed to prepare proposals and scopes of work Process Optimization & Enablement - Identify inefficiencies and implement scalable improvements - Streamline processes across Salesforce, Wrike, and reporting workflows - Reduce manual work and duplication across systems Cross-Functional Support - Partner with Program Directors, Enterprise Partners, and internal teams - Support onboarding and training on tools and processes - Troubleshoot system and workflow challenges

TransUnion's Job Applicant Privacy Notice What We'll Bring: What We’ll Bring At TransUnion, we have a welcoming and energetic environment that encourages collaboration and innovation. We’re consistently exploring new technologies and tools to be agile, adaptable, and future-ready. Our employees enjoy a competitive benefits package, flexible work arrangements, and the opportunity to make a real impact across the advertising and data ecosystem. What You'll Bring: What You’ll Bring TransUnion is looking to hire a Consultant, Ad Operations as a member of our Measurement Integration Operations team. The ideal candidate will be an analytical and critical thinker with a demonstrated track record of performing highly detailed/technical work in an agile environment. The primary goal of this position is to serve as a Subject Matter Expert driving operational excellence for our Data Management Platform and Multi-Touch Attribution (MTA) clients. This includes ensuring seamless execution of integrations, consistent delivery workflows, data quality oversight, and efficient issue resolution across external ad tech platforms. In addition, this role requires the ability to lead and prioritize operational initiatives, collaborate cross-functionally, and provide clear, actionable guidance to internal teams (i.e., Product, Sales, Engineering), partners, and clients. A strong focus on issue identification, documentation, scalability, and continuous improvement is essential to maintaining reliable platform performance and a high-quality client experience. - 3-4 years of experience in Advertising Operations, Ad Tech, or Digital Media Operations - Deep knowledge of programmatic advertising workflows, ad serving, measurement, and the AdTech/MarTech ecosystem - Strong analytical skills with the ability to leverage data to identify root cause and determine path to resolution - Experience partnering cross-functionally with Product, Engineering, Commercial, and external partners - Strong communication skills with the ability to translate technical concepts to non-technical audiences - Great teammate-leader with excellent interpersonal skills and the ability to establish trust and credibility with partners and stakeholders and inspire effective collaboration across teams - Bachelor’s degree or equivalent experience We'd love to see: - Impeccable organizational, operational, analytical, presentation, and project management skills combined with excellent verbal and written communication skills - Familiarity with Excel concepts such as Pivot Tables, VLOOKUP, INDEXMATCH, etc. - Familiarity with file servers using Google Cloud Platform, Amazon Web Services or FTPs - Working knowledge of HTML/JavaScript/SQL (or related programming tools) is a plus - Ability to demonstrate strong mathematical and problem-solving skills - Familiarity with market research, attribution methods, big data, modeling approaches, and marketing concepts Impact You’ll Make As a Consultant, Advertising Operations, you will be responsible for executing and supporting advertising and measurement workflows across TransUnion’s platforms. You’ll play a critical role in ensuring operational excellence, supporting partner integrations, and scaling best practices as we continue to evolve our advertising and identity solutions. Key responsibilities include: - Coordinate the setup, QA and maintenance of measurement integrations for our clients - Serve as the primary escalation point for complex operational or partner issues, driving resolution and root-cause analysis - Partner closely with Product and Engineering to support platform enhancements, troubleshooting, and new feature launches - Monitor performance metrics and operational KPIs to identify trends, risks, and improvement opportunities - Support onboarding and enablement for new partners, products, and platform capabilities - Establish and refine operational processes, documentation, and training to improve efficiency and consistency - Ensure adherence to data governance, compliance, and privacy standards across all operational activities Impact You'll Make: This Role Requires - Comfort operating in a fast-paced, evolving Ad Tech environment - A balance of hands-on operational expertise and critical-thinking skills - Strong organizational skills and the ability to manage competing priorities - A customer-first mindset with a focus on quality and reliability Nice to Have - Experience with identity-based advertising, data onboarding, or measurement solutions - Familiarity with DSPs, SSPs, or clean room environments - Experience supporting platform migrations or large-scale operational change - Prior experience working in a matrixed or enterprise environment Accommodation is available, including for applicants with disabilities, in accordance with applicable laws. TransUnion is an equal opportunity employer and values diversity at all levels of the organization. This is a remote position which may require occasional in-person attendance at work-related events at the discretion of management. TransUnion Job Title Consultant, Data Integration

Live Operations Coordinator - Support (Remote/Overnight)Position OverviewJoin a dynamic team in a casual environment where no two days are alike! 3Play Media provides live closed captioning for a wide range of clients, and we need an energetic coordinator who can help keep all of our projects on track. Our team provides Live captions for news broadcasts, live sports, streaming events, corporate meetings, and more. Your job will help ensure that viewers don’t miss a single word. The Live Operations Coordinator for our Support team will work under the general direction of the Live Operations Support Supervisor on the Live Operations team. You’ll be responsible for the coordination, monitoring, troubleshooting, and scheduling of live captioning events. You will provide support to clients and caption writers to ensure our service obligations, goals, and program standard operating procedures are met. You will provide overall assistance as it relates to program coverage, preparation, and transmission of live captioning. General Criteria This role requires strong organizational skills, communication, and the ability to troubleshoot technical issues. Must be comfortable with general technology, Microsoft Windows, and keyboarding. The ideal candidate will be collaborative, proactive, detail-oriented, and able to respond quickly in a live events production environment. We hire across the United States and Canada, with offices in Minneapolis, MN and Calgary, AB. Candidates local to either office are preferred, though remote arrangements are also welcome. This role works a consistent Friday–Monday schedule with hours centered around 2:00 AM–12:30 PM CT. Hours may vary based on operational needs, so flexibility is desired. The expected hourly rate for this role is CAD$25.00 - CAD $27.00 ($18.19 USD - $19.64 USD). Benefits include medical, dental, vision, paid time off, and a full suite of ancillary benefits. Key Duties & ResponsibilitiesLive Captioning Management: Collaborate with the Live Captioning team to coordinate daily live captioning services, ensuring all programs meet customer expectations. Communication Management: Handle incoming phone calls, organize and promptly respond to emails, and monitor instant messages to ensure effective and timely communication across channels. Monitoring & Troubleshooting: Monitor live captioned events, promptly troubleshoot issues, and document disruptions. Coordinate information: Collect, organize, and distribute program-related information to internal teams and external stakeholders. Data Routing: Manage the routing of closed caption data through server equipment using control software. Order Creation & Scheduling: Create captioning orders and assign production resources for urgent requests. Client Requests & Special Projects: Address unique client needs, such as custom caption files, pre-event testing, and other special accommodations beyond standard programming. Process Improvement: Identify opportunities to enhance operational efficiency by staying informed on departmental requirements and collaborating on enhancements. Documentation & Procedures: Create and maintain technical and operational documentation to support team workflows and knowledge sharing. Quality Control: Evaluate the quality, accuracy, and completeness of live captions, providing constructive feedback for continuous improvement. Billing Integrity: Accurately input program and billing information into resource planning software. Flexibility & Availability: Be available for overtime, weekends, and holidays as necessary to ensure full coverage for live events and commitments. About 3Play Media3Play Media is a technology company revolutionizing how people consume online media. Our premium accessibility and localization solutions serve over 10,000 higher ed, enterprise, media, and government customers. Established in 2007 at MIT Sloan, we've since expanded with headquarters in Boston, MA, and offices in Minneapolis, MN, and Calgary, AB. Our team is hard-working, laid-back, and fun. There are no politics or wasteful meetings, and projects get done quickly and efficiently. The team is dedicated to building a successful company. The work we do is fun, engaging, and gratifying. Your work will have a direct impact on our company’s success. Video content is everywhere, and digital accessibility solutions are critical for media and entertainment companies, corporations, and higher education institutions. Our solutions provide everything needed to create accessible and engaging content.

• Provide support to ensure smooth operations in Finance, IT, and People Operations. • Collaborate within teams to streamline operations and foster a collaborative environment.