Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a valuesdriven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. Miratech has coverage across 5 continents and operates in 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25% Job Description We are seeking an experienced Amazon Connect Engineer to design, build, and optimize advanced contact center solutions on AWS. The ideal candidate will have strong expertise in Amazon Connect, AWS services, and programming skills to deliver seamless, intelligent, and scalable customer engagement solutions. Responsibilities: - Coordinate and perform release planning, development, testing, and releases on multiple agencies IVR enhancements. - Provide routing design and implementation for contact center technology - Cooperate with the Architecture team to design, develop, and deploy APIs, and consume APIs. - Provide technical support and troubleshooting assistance to customers and internal teams when scripting issues arise - Coordinate issue communication and resolution with multiple other tech teams in the event of a problem. - Review support tickets with agency leadership and oversee any support questions from other team members that might be working on one of those agencies’ tickets. Qualifications - 4+ years of hands-on experience designing and building Amazon Connect contact flows with DynamoDB and Lambda. - Strong experience in call routing design (routing profiles, queues, callbacks, emergency messaging, and dynamic business hours/holiday routing). - Skilled in building AWS Lambda-based custom logic for enhancing contact center operations. - Proficiency in Python, Node.js, or Java with AWS Lambda API integration. - Familiarity with version control tools (GIT, GitHub, TFS). - Experience with CI/CD tools such as Terraform, CloudFormation, or GoCD. - Proven expertise in Amazon Connect, including portal widget integration, CRM integration, chatbot development, email, and SMS solutions. - Strong problem-solving, debugging, and troubleshooting abilities. - Excellent communication and collaboration skills with cross-functional teams and stakeholders. Nice to have: - Experience in contact center environments (e.g., Genesys, Avaya, Cisco, etc.). - Build Call flow designs and integration to backend systems using application program interfaces (API). We offer: - Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. - Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. - Work From Anywhere Culture: make the most of the flexibility that comes with remote work. - Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. - Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. - Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. - Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. * Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law. Additional Information All your information will be kept confidential according to EEO guidelines.

Role Description Für unseren Kunden aus Bern suchen wir eine:n erfahrene:n, motivierte:n und aufgeschlossene:n Java Engineer im Bereich Traffic Analysis Services (TAS). In diesem Projekt geht es um die aktive Mitgestaltung der datengetriebenen Lösungen sowie die Weiterentwicklung einer zentralen Analytics- und DataHub-Plattform. - Mitgestaltung und Weiterentwicklung von Datenprodukten im Datamesh-Umfeld - Entwicklung von Konzepten für Weiterentwicklung, Migration und Neuentwicklung von Komponenten und Schnittstellen - Selbständige Umsetzung von fachlich und technisch anspruchsvollen Anforderungen - Mitarbeit über den gesamten Produkt-LifeCycle von der Konzeption bis zum Betrieb - Entwicklung als Backend oder Fullstack Engineer in einem agilen Setup - Enge Zusammenarbeit mit Business und interdisziplinären Teams Qualifications - Abgeschlossenes Studium in Informatik (ETH, Uni, FH) oder eine vergleichbare Ausbildung - Mehrjährige Erfahrung in der Softwareentwicklung als Backend Entwickler:in - Sehr gute Kenntnisse in Java und Spring Boot - Erfahrung mit Cloud-Technologien sowie Container-Plattformen wie Kubernetes, OpenShift und Docker - Kenntnisse in modernen Webtechnologien (z. B. Angular) sowie im Umgang mit Datawarehouse-Lösungen wie Snowflake - Erfahrung mit Integrationstechnologien (z. B. Kafka) und der Verarbeitung von grossen Datenmengen in (Near-)Realtime-Systemen - Erfahrung mit agilen Methoden wie SAFe, Scrum oder Kanban - Selbständige, strukturierte und lösungsorientierte Arbeitsweise - Verhandlungssichere Deutschkenntnisse, Englischkenntnisse von Vorteil Company Description Die Coopers Group AG ist eine agile Schweizer Recruiting Agentur, die Spezialisten und Führungskräfte in den Bereichen IT, Life Sciences, Engineering und Finance vermittelt. Mit flexiblen Ansätzen bringen wir Kandidat:innen und Unternehmen zusammen, die nicht nur fachlich, sondern auch menschlich zusammenpassen.

About Us At Verisian, we build deep tech and AI solutions that enable groundbreaking medical therapies to enter the market faster and safely. New medicines and devices are judged using all available evidence in the proper context and backed by automated analyses that validate and make data and results transparent to companies and regulators alike. Regulators will make the right decisions on novel therapies faster and with greater confidence, protecting patients from harm and making breakthrough treatments available as soon as is possible and safe. In times of increasing trial numbers and complexity, we are building technical innovation to remove crucial bottlenecks for pharmaceutical and medical device companies, as well as public health authorities, directly affecting clinical trial planning, analyses, validation, submission, and market approval. By joining us, you will commit yourself to building software and AI tools that directly contribute to increasing the rate at which medical innovation improves human health and wellbeing. Disclaimer: We welcome candidates of diverse experience levels, and meeting every requirement is not mandatory. Research indicates that underrepresented groups tend to apply only if they meet all qualifications. If you're enthusiastic about the role, please apply and let our recruiters evaluate your application. Culture At Verisian, our mission is to build the future infrastructure of medical innovation. To help us succeed, we're creating a unique employee culture. We always put the mission first. We're fanatically customer obsessed, crafting world-class products that customers love with every interaction. We take extreme ownership and accountability of our work, seeing whatever we do through to completion. We communicate candidly and directly with each other, even when it's uncomfortable. We're innately curious, open to alternative perspectives and invest passionately in our own continuous growth. We determine the grade level and salary ranges based on interviews, assessment of education, experience, skills, and alignment with market data, ensuring fairness among team members independent of location. ​ Role Description As a Senior Full Stack Software Engineer, you will join our world-class engineering team in building the Verisian Platform. You will work on an application that exposes our clinical trial insights to data managers, statistical programmers, statisticians, medical experts/writers, and regulatory authorities.  The Verisian Platform brings value to a set of highly regulated processes crucial for medical progress and innovation. You will be working on the Planner, Builder, Explorer, Validator, Submitter, and related supporting modules. These core modules of the platform target the planning, exploration/onboarding, building, validation, submission, and review of clinical trials and their results. They enable data managers, statistical programmers, statisticians, medical writers, and regulators to deliver their work faster, at higher quality, lower cost, and in greater confidence. Our data pipelines analyze clinical trial documentation, code, logs, data, and results to build a knowledge graph through code traceability. We harness the resulting dataset, column-level data and logic lineage to turn clinical trials into Information Infrastructure that can be used by experts and consumed by AI to revolutionize how therapies are evaluated and enter the market. We capture complex processes in fully- and semi-automated workflows that place experts in control and AI automation at their fingertips. We build visualizations to provide our customers with a maximum of insight as fast as possible. As part of our core team, you will join us in building and testing new functionality, troubleshooting customer issues, finding root causes, and deploying required fixes to ensure maximal user impact and performance. Beyond feature development and bug hunting, you will also be responsible for contributing to automated testing and participation in building, deployment, security and compliance. Our application stack is based on Next.js and deployed via Docker/Kubernetes in the cloud. The data analysis pipelines run in Argo Workflows. We analyze code based on Antlr4 and Java. AI agents are developed in Python. Git is where our code lives, and Github Actions is how it gets out into the world.

About Us At Verisian, we build deep tech and AI solutions that enable groundbreaking medical therapies to enter the market faster and safely. New medicines and devices are judged using all available evidence in the proper context and backed by automated analyses that validate and make data and results transparent to companies and regulators alike. Regulators will make the right decisions on novel therapies faster and with greater confidence, protecting patients from harm and making breakthrough treatments available as soon as is possible and safe. In times of increasing trial numbers and complexity, we are building technical innovation to remove crucial bottlenecks for pharmaceutical and medical device companies, as well as public health authorities, directly affecting clinical trial planning, analyses, validation, submission, and market approval. By joining us, you will commit yourself to building software and AI tools that directly contribute to increasing the rate at which medical innovation improves human health and wellbeing. Disclaimer: We welcome candidates of diverse experience levels, and meeting every requirement is not mandatory. Research indicates that underrepresented groups tend to apply only if they meet all qualifications. If you're enthusiastic about the role, please apply and let our recruiters evaluate your application. Culture At Verisian, our mission is to build the future infrastructure of medical innovation. To help us succeed, we're creating a unique employee culture. We always put the mission first. We're fanatically customer obsessed, crafting world-class products that customers love with every interaction. We take extreme ownership and accountability of our work, seeing whatever we do through to completion. We communicate candidly and directly with each other, even when it's uncomfortable. We're innately curious, open to alternative perspectives and invest passionately in our own continuous growth. We determine the grade level and salary ranges based on interviews, assessment of education, experience, skills, and alignment with market data, ensuring fairness among team members independent of location. ​ Role Description As a Senior Full Stack Software Engineer, you will join our world-class engineering team in building the Verisian Platform. You will work on an application that exposes our clinical trial insights to data managers, statistical programmers, statisticians, medical experts/writers, and regulatory authorities.  The Verisian Platform brings value to a set of highly regulated processes crucial for medical progress and innovation. You will be working on the Planner, Builder, Explorer, Validator, Submitter, and related supporting modules. These core modules of the platform target the planning, exploration/onboarding, building, validation, submission, and review of clinical trials and their results. They enable data managers, statistical programmers, statisticians, medical writers, and regulators to deliver their work faster, at higher quality, lower cost, and in greater confidence. Our data pipelines analyze clinical trial documentation, code, logs, data, and results to build a knowledge graph through code traceability. We harness the resulting dataset, column-level data and logic lineage to turn clinical trials into Information Infrastructure that can be used by experts and consumed by AI to revolutionize how therapies are evaluated and enter the market. We capture complex processes in fully- and semi-automated workflows that place experts in control and AI automation at their fingertips. We build visualizations to provide our customers with a maximum of insight as fast as possible. As part of our core team, you will join us in building and testing new functionality, troubleshooting customer issues, finding root causes, and deploying required fixes to ensure maximal user impact and performance. Beyond feature development and bug hunting, you will also be responsible for contributing to automated testing and participation in building, deployment, security and compliance. Our application stack is based on Next.js and deployed via Docker/Kubernetes in the cloud. The data analysis pipelines run in Argo Workflows. We analyze code based on Antlr4 and Java. AI agents are developed in Python. Git is where our code lives, and Github Actions is how it gets out into the world.