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Manager, Web Operations – Personalization
Location
United States
Posted
48 days ago
Salary
$105K - $110K / year
Seniority
Senior
Job Description
Manager, Web Operations – Personalization
Mercer Advisors
• Own day‑to‑day content management and publishing operations across the WordPress website and supporting microsites. • Coordinate and execute a high volume of daily content updates and site change requests from multiple marketing and business stakeholders. • Upload, format, edit, and publish content including articles, landing pages, images, documents, videos, and campaign assets, ensuring consistency with brand, compliance, and accessibility standards. • Serve as the central point of intake for website content requests, providing clear prioritization, tracking, and communication on timelines and dependencies. • Partner closely with SEO and content teams to implement on‑page optimizations, metadata updates, internal linking, and content enhancements that support organic visibility and performance. • Ensure all published content remains current, accurate, compliant, and aligned with evolving marketing and business goals. • Serve as the primary internal resource for website‑related requests across the marketing team. • Establish and provide guidance on CMS processes, content standards, and publishing workflows to help stakeholders execute updates efficiently and accurately. • Conduct regular QA and validation to ensure analytics data integrity across site updates, content launches, and new feature releases. • Support the setup and execution of A/B and multivariate tests using Adobe Target, with a focus on content and UX optimization. • Partner with UX, analytics, and marketing teams to operationalize experimentation learnings and support continuous improvement initiatives. • Identify, document, and help resolve site issues related to performance, functionality, accessibility, or user experience in collaboration with internal stakeholders and external developers.
Job Requirements
- Proven experience with Adobe Target implementation and optimization.
- Strong experience building and managing landing pages.
- Hands-on experience with A/B testing tools and methodologies.
- Proficiency in WordPress development and administration.
- Solid understanding of website management, hosting environments, and deployment processes.
- Experience with web analytics platforms (e.g., Adobe Analytics, Google Analytics).
- Knowledge of updating and maintaining plugins, themes, and CMS components.
- Familiarity with front-end technologies (HTML, CSS, JavaScript).
- Understanding of site reliability, performance monitoring, and troubleshooting.
Benefits
- Company Paid Basic Life & AD&D Insurance
- Company Paid Short-Term and Long-Term Disability Insurance
- Supplemental Life & AD&D; Short-Term Disability; Accident; Critical Illness; and Hospital Indemnity Insurance
- Three Cigna medical plans offerings including two High Deductible Health Plans and a Traditional Co-Pay medical plan.
- Kaiser Medical plans available in California
- Health Savings Account (HSA) with company contributions if enrolled in either HDHP medical plan.
- Two comprehensive Dental Plans
- Vision Insurance Plan
- Dependent Care Savings Account for child and dependent care.
- 14 Company Paid Holidays including a full week off at Thanksgiving.
- Generous paid time off program for vacation and sick days
- Employee Assistance Plan
- Family Medical Leave
- Paid Parental Leave (8 weeks)
- Maternity benefits utilizing company paid STD, any supplemental STD, plus Parental Leave (8 weeks) to provide time for recovery, baby bonding, and enjoying your family time.
- Adoption Assistance Reimbursement Program
- Company Paid Concierge Services for you and your loved ones for the spectrum of caring needs for your aging parents, young children, life’s challenges and more.
- 401(k) Retirement Plan with both Traditional and Roth plans with per pay period match as well as an after-tax option
- Pet Insurance
- Personalized financial planning and guidance from Mercer Advisors professionals, offered at preferred employee pricing
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Remote - Referral BoardRemote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. We make it possible for businesses of all sizes to recruit, pay, and manage international teams. With our core values at heart and future-focused work culture, our team works tirelessly on ambitious problems, asynchronously, around the world. We encourage every member of the Remote team to bring their talents, experiences, and culture to the table to help us build the best-in-class HR platform. If you are energetic, curious, motivated, and ambitious, be part of our world. Apply now and define the future of work!
About Remote Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. We make it possible for businesses of all sizes to recruit, pay, and manage international teams. With our core values at heart and future focused work culture, our team works tirelessly on ambitious problems, asynchronously, around the world. You can find Remoters working from 6 different continents (Antarctica left to go!) and all of our positions are fully remote. With Innovation as one of the core values, we have built Automation and AI capabilities into the requirements for every role. We encourage every member of the Remote team to bring their talents, experiences and culture to the table to help us build the best-in-class HR platform. If you are energetic, curious, motivated and ambitious, be part of our world. Apply now and define the future of work! About Remote Remote is solving global remote organizations’ biggest challenge: employing anyone anywhere compliantly. We make it possible for businesses big and small to employ a global team by handling global payroll, benefits, taxes, and compliance (learn more about how it works). We're backed by A+ investors and our team is world-class, literally and figuratively, as we're all scattered around the world. Please check out our public handbook to learn more about our culture. We encourage folks from all ethnic groups, genders, sexuality, age, and abilities to apply. If this job description resonates with you, we want to hear from you! How we work We love working async and this means you get to set your own schedule. We empower ownership and proactivity and when in doubt default to action instead of waiting. The position The Mobility team embodies Remote’s dedication to building a worldwide talent community. 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