Din nya roll Vill du ta ägarskap över en digital upplevelse som når tusentals människor i Norden? Vi söker nu en Consumer Engagement Website Manager till ett internationellt ledande bolag inom life science – en organisation som varje dag arbetar för att förbättra människors hälsa och livskvalitet globalt. Här får du ett helhetsansvar för webbupplevelsen i flera nordiska marknader – från strategi till hands-on genomförande och kontinuerlig optimering. Du kommer att: - Äga och utveckla hela webbupplevelsen – från vision till implementation - Driva content, SEO och UX i en nordisk kontext - Leda och koordinera större digitala initiativ, inklusive plattformsbyte till AEM - Arbeta datadrivet med analys, insikter och optimering - Samarbeta tätt med Marketing, Medical, IT, Legal och andra nyckelfunktioner - Säkerställa att rätt budskap når rätt målgrupp – i rätt kanal och på rätt sätt Det här är en roll för dig som vill ta ett tydligt ägarskap över en central digital touchpoint och verkligen se effekten av ditt arbete. Du kliver in i en internationell miljö där digital utveckling står högt på agendan och där du får möjlighet att påverka både strategi och genomförande i en organisation med hög kompetensnivå. Här kombineras kreativitet, analys och strategi i en och samma roll, och du blir en nyckelspelare i arbetet med att driva förändring och skapa en förstklassig digital kundupplevelse som gör skillnad varje dag. Bra att känna till Uppdragets omfattning: Heltid, 100% Anställningsform: Tidsbegränsad anställning som konsult via JobBusters. Arbetsmodell: Stockholm eller remote. Start: Enligt överenskommelse Slut: Initialt 12 månader, med möjlighet till förlängning I din ansökan: Säkerställ att det tydligt framgår att du är kvalificerad utefter kundens önskade kvalifikationer. För att bli framgångsrik i denna roll behöver du - Mångårig erfarenhet inom web management, content och digital marknadsföring - Vana av att driva komplexa digitala projekt från start till mål - Förmåga att skapa struktur i en snabbrörlig och tvärfunktionell miljö - Behärskar svenska och engelska obehindrat i tal och skrift - En nyfikenhet för användarbeteenden, insikter och data Vi erbjuder - Trygg anställning med kollektivavtal, försäkringar och tjänstepension - Friskvårdsbidrag samt personalrabatter och erbjudanden via Benifex (ex. inom hälsa, fritid, transport och sjukvård) - Flexpension och tillgång till Lifeplan pensionstjänst - Extra ersättning vid föräldraledighet - Företagshälsovård - Långsiktiga uppdrag och personlig kontakt med din konsultchef - Möjlighet att bygga värdefull erfarenhet, nätverk och framtida utveckling Välkommen med din ansökan Vi går igenom ansökningarna löpande. Då processerna i konsultvärlden ofta går snabbt kan tjänsten tillsättas innan sista ansökningsdatum – vänta därför inte med att skicka in din ansökan! Du behöver inte skriva ett personligt brev utan i stället ber vi dig svara på urvalsfrågorna i samband med ansökan.

Territory Business Manager (TBM) is responsible for selling Alkermes products in the Fresno territory and supporting promotional efforts. Ideal candidates should be proven sales achievers and live in the territory. This will be done by having thorough product, disease state and market knowledge and sound selling skills. He/she will utilize available resources to help educate healthcare providers. Finally, he/she will use their analytical ability to determine appropriate targets and will use approved resources accordingly. Why join Team Alkermes? Alkermes applies its decades of deep neuroscience expertise to develop medicines designed to help people living with complex and difficult-to-treat psychiatric and neurological disorders. A global biopharmaceutical company, headquartered in Ireland with U.S. locations in Massachusetts and Ohio, we seek to make a meaningful difference in the way people manage their diseases. We have a portfolio of proprietary commercial products for the treatment of alcohol dependence, opioid dependence, schizophrenia, bipolar I disorder and narcolepsy, and a pipeline of clinical and preclinical candidates in development for various psychiatric and neurological disorders. We are proud to have been recognized as an employer of choice by many national organizations. In 2024 and 2025, we were certified as a Great Place to Work in the U.S. and named one of Massachusetts’ Top Places to Work by the Boston Globe, a Best Place to Work in Greater Cincinnati by the Cincinnati Business Courier and recognized as a Best Place to Work in BioPharma by Fortune Magazine. Alkermes, Inc. is an equal employment opportunity employer and does not discriminate against any qualified applicant or employee because of race, creed, color, age, national origin, ancestry, religion, gender, sexual orientation, gender expression and identity, disability, genetic information, veteran status, military status, application for military service or any other characteristic protected by local, state or federal law. Alkermes also complies with all work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Alkermes is an E-Verify employer.

Why you: The Creative Manager holds a pivotal role in shaping the company's creative output and brand identity. The role is responsible for conceptualizing and implementing the overall creative vision and strategy for projects, encompassing both digital and traditional media, such as the company website, marketing campaigns, social media content, print materials, and video productions. This includes ensuring brand consistency while balancing artistic expression with business goals, budgets, and timelines. If this is you, and you wonder what it would be like to work at Pythian, reach out to us and find out! Intrigued to see what a life is like at Pythian? Check out #pythianlife on LinkedIn and follow @loveyourdata on Instagram! Not the right job for you? Check out what other great jobs Pythian has open around the world! Pythian Careers What you will be doing: - Visual Brand Building & Evolution: Shaping and evolving the brand’s visual identity to stay relevant and impactful, adapting to market trends while maintaining core brand principles. - Setting the Creative Vision: Developing a clear and compelling creative vision that aligns with the brand's goals and target audience. - Ensuring Brand Consistency: Maintaining a consistent visual and thematic style across all projects and campaigns. - Leading Creative Projects: Developing ideas, presenting concepts, and managing the execution of creative projects. - Problem-Solving: Proactively identifying and resolving creative and logistical issues in the creative production process. - Collaboration: Working with internal teams and external vendors to ensure projects are completed successfully. - Website Production: Working with internal teams and external vendors to design and build web pages. - Content Production: Working with internal teams and external vendors to deliver sales decks, white papers, infographics, etc. - Quality Control: Ensuring all creative work meets quality standards and aligns with brand guideline What we need from you: - Design Proficiency: Strong understanding of design principles, visual communication, and relevant software (e.g., Adobe Creative Suite, Figma, etc.). - Visual Storytelling: The ability to create compelling and engaging content that communicates a clear message and resonates with the target audience. - Communication: Excellent verbal and written communication skills, including the ability to articulate ideas, provide constructive feedback, and present creative briefs. - Digital & Print Production: Familiarity with both digital and print production processes, including design, layout, and printing techniques - Content Management Systems: Experienced at developing webpages in Hubspot CMS. - Experience: Four to seven years of experience, ideally with a bachelor's degree in areas like graphic design, design management or related field. What you will receive: - Love your career: Competitive total rewards package. Blog during work hours; take a day off and volunteer for your favorite charity. - Love your work/life balance: Flexibly work remotely from your home, there’s no daily travel requirement to an office! All you need is a stable internet connection. - Love your coworkers: Collaborate with some of the best and brightest in the industry! - Love your development: Hone your skills or learn new ones with our substantial training allowance; participate in professional development days, attend training, become certified, whatever you like! - Love your workspace: We give you all the equipment you need to work from home including a laptop with your choice of OS, and an annual budget to personalize your work environment! - Love yourself: Pythian cares about the health and well-being of our team. You will have an annual wellness budget to make yourself a priority (use it on gym memberships, massages, fitness and more). Additionally, you will receive a generous amount of paid vacation and sick days, as well as a day off to volunteer for your favorite charity. Hiring Disclaimer - The successful applicant will need to fulfill the requirements necessary to obtain a background check. - Accommodations are available upon request for candidates taking part in any aspect of the selection process. AI Disclaimer Pythian may utilize Enterprise Generative Artificial Intelligence (AI) tools or features throughout its hiring process. These tools help us manage high volumes of applications efficiently and may be employed to review applications, analyze resumes, and assist with other recruitment steps. While Pythian uses AI in its hiring process, it does not substitute for human judgment. Our Talent Acquisition Team reviews all AI-generated recommendations, and the system is subject to regular bias audits to ensure fairness and compliance with all applicable employment and human rights laws. All final hiring decisions are made by, and remain the responsibility of, human decision-makers. By applying for this position, you consent to Pythian’s use of these AI tools in the evaluation of your application. You have the right to request a human review of any solely AI-driven decision or to request an accommodation. Should you require further details regarding the processing of your data, please reach out to us.

Description The Service Desk Manager is responsible for the overall strategy, performance, and leadership of Arraya’s Service Desk operations. This role ensures consistent, high-quality service delivery across multiple regions and time zones, while aligning the Service Desk with business objectives, client expectations, and ITIL-based best practices. The Service Desk Manager drives standardization, scalability, and continuous improvement across all support tiers, fostering a proactive, customer-focused support culture worldwide. Supervisory Responsibilities · Provide direct leadership to Service Desk Team Leads across multiple regions and oversee all Service Desk technicians worldwide. · Lead and mentor geographically distributed teams, ensuring consistent management practices, performance expectations, and career development. · Conduct regular one-on-ones with Team Leads to review performance, challenges, staffing needs, and regional trends. · Oversee staffing models, schedule, and follow-the-sun coverage to ensure 24x7 or extended-hour support as required. · Approve time off and manage cross-region coverage to maintain SLA compliance at all times. · Oversee onboarding and offboarding processes, ensuring consistent training and access controls across regions. · Lead performance management, feedback, corrective actions, and annual reviews for the Service Desk. · Promote a culture of accountability, professionalism, inclusion, and continuous improvement across all locations. Responsibilities · Own the Service Desk operating model, ensuring standardized processes, tools, and service quality across all regions. · Manage and monitor daily Service Desk operations, ensuring tickets are properly routed, prioritized, and resolved within SLA targets. · Oversee high-priority incidents and escalations, ensuring timely resolution, clear communication, and consistent client experience ly. · Define and maintain staffing plans, shift models, and capacity forecasts to support growth and changing client demands. · Establish and enforce ticket quality standards, documentation requirements, and knowledge management practices. · Track, analyze, and report on KPIs including ticket volume, response time, resolution time, SLA performance, and customer satisfaction. · Identify trends, recurring issues, and service delivery risks across regions and escalate appropriately to Director of Managed Services. · Own the Service Desk knowledge base, SOPs, and runbooks, ensuring accuracy, consistency, and continuous improvement. · Partner with Infrastructure, Security, NOC, Projects, and Service Delivery teams to ensure seamless cross-functional support. · Support hiring, workforce planning, and talent development strategies for Service Desk operations. · Drive training, certification tracking, and cross-skilling initiatives to build a resilient, scalable support team. Requirements · 7+ years of IT support experience, including MSP environments. · 3+ years in a management role overseeing distributed or teams. · Demonstrated experience managing multi-region or follow-the-sun Service Desk operations. · Strong understanding of ITIL, SLAs, KPIs, and service management best practices. · Hands-on experience with PSA tools (e.g., Autotask, ConnectWise) and RMM platforms. · Proven ability to lead process standardization and operational maturity initiatives. · Excellent communication skills with the ability to engage clients and internal stakeholders ly. · Strong analytical, reporting, and decision-making skills. · Comfortable handling executive-level client escalations. · Experience managing remote teams across multiple cultures and time zones. Expectations · Deliver consistent, high-quality Service Desk support across all regions. · Meet or exceed SLA and KPI targets. · Maintain high customer satisfaction scores across a multi-client, multi-region environment. Education · Associate or bachelor’s degree in Information Technology, Computer Science, or related field (preferred). · Equivalent work experience in IT service management will be considered. · Certifications such as ITIL, CompTIA, or Microsoft certifications are a plus. Position Type and Expected Hours of Work · Full-Time · Remote · 40 hours per week · Monday through Friday with the ability to support after hour escalations if needed. · Ability to adjust schedule to support evening meetings. Working Conditions and Physical Requirements · Prolonged periods of sitting at a desk and working on a computer. · Ability to lift and carry up to 30 pounds as needed. · Must be comfortable operating a computer and/or other office productivity machinery