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Immer der günstigste und sauberste Strom!
Working Student in Finance / Customer Service
Location
Germany
Posted
65 days ago
Salary
0
Seniority
Mid Level
No structured requirement data.
Job Description
Working Student in Finance / Customer Service
1KOMMA5°
Role Description - Eigenverantwortliche operative Bearbeitung von Kundenanfragen zu Finanzierungsthemen über E-Mail und Telefon sowie Sicherstellung einer serviceorientierten Kommunikation - Strukturierte Aufbereitung und Analyse relevanter Daten zur Unterstützung von Performance-Analysen und Reporting-Prozessen - Mitarbeit bei der Konzeption, Weiterentwicklung und Implementierung effizienter Service-Workflows für Finanzierungsprodukte - Unterstützung bei der Einführung, Pflege und Optimierung von Customer-Service-Tools zur Steigerung der Prozessqualität - Sorgfältige Dokumentation sowie kontinuierliche Qualitätssicherung finanzrelevanter Standards im Kundenservice - Enge Zusammenarbeit mit den Bereichen Sales und Tech zur Optimierung interner Schnittstellen und zur Verbesserung bereichsübergreifender Abläufe Qualifications - Du bist noch mindestens zwei Semester im Bereich Wirtschaftswissenschaften oder in einem vergleichbaren Studiengang, idealerweise mit finanzwirtschaftlichem Bezug immatrikuliert - Du besitzt ein grundlegendes Verständnis für Finanzierungsprodukte sowie eine ausgeprägte Zahlenaffinität und analytische Denkweise - Hohe Serviceorientierung und Freude am direkten Kundenkontakt, verbunden mit einem professionellen und lösungsorientierten Auftreten sind für dich selbstverständlich - Schnelle Auffassungsgabe und die Fähigkeit, sich effizient in neue Tools, Systeme und Prozesse einzuarbeiten - Selbstständige, strukturierte und zuverlässige Arbeitsweise mit einem hohen Maß an Eigenverantwortung - Sehr gute Kommunikationsfähigkeiten in Deutsch und Englisch in Wort und Schrift (C1/2) Benefits - Du hast die Möglichkeit in unseren brandneuen Büros in der Hamburger Innenstadt, Berlin & München zu arbeiten und/oder remote - Flexible Arbeitszeiten, die sich gut mit deinem Studium vereinbaren lassen - Nutze dein technisches Equipment auch abseits der Arbeit in deiner Freizeit - Viel Eigenverantwortung und die Möglichkeit eigene Themen zu übernehmen - Du bewegst dich in flachen Hierarchien mit viel Entwicklungspotenzial - Mit deiner Arbeit unterstützt du den Megatrend “Energie- und Mobilitätswende” und leistest einen konkreten Beitrag zum nachhaltigen Umbau unserer Energie-Infrastruktur - Sei aktiv und nutze das Angebot von über 7.600 Sportpartnern mit dem EGYM-Wellpass - Profitiere von Benefits & Rabatten durch Futurebens
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