​​Looking for Philippines-based candidates Job Role: Operations & Customer Service Virtual Assistant Work Schedule: 09:00 AM - 05:00 PM AEST Compensation range: $1,200 AUD - $1,500 AUD / Monthly Who We Are: At Hunt St, we help Australian companies hire top remote talent in the Philippines. For this role, you will be formally employed through an Employer of Record (EOR) arrangement. We are not an outsourcing agency. All of our roles are 100% remote, so you’ll be able to work from home. Who The Client Is: The company is an Australia-based specialist in the trade of collectible coins and precious metals, catering to a broad range of collectors—from those just starting out to individuals seeking rare, high-value pieces. Built on strong industry knowledge, transparency, and a genuine passion for the field, it draws on nearly a decade of experience in the market. Operating primarily online, the business manages a substantial volume of daily transactions, including hundreds of orders processed through a single platform, supported by structured workflows across customer service, order coordination, and general administration. Role Overview: This is a full-time remote role best suited to someone with excellent English, strong organisational ability, and solid general technology skills. The role will primarily support repeatable operational and customer service tasks, helping our in-office team focus on higher-value commercial work during office hours. Key Responsibilities:  - Manage online customer service enquiries in a professional and highly literate manner - Resolve routine complaints and issues within the parameters provided by management - Identify matters that require escalation and package the relevant information clearly for review - Track refunds issued and maintain accurate records - Prepare labels, pick lists, and related data so the packaging team has prepared documents before entering the office - Assist with inbox management and general operational administration Additional responsibilities that may be incorporated over time: - Supporting e-commerce workflows (e.g. invoices, shipments, listings, and order reconciliation) - Assisting with customer-related tasks (e.g. dispute responses, feedback requests, and mailing lists) - Supporting AI-assisted workflows and processing image/data outputs - Preparing documents and templates (Canva/PDF) and maintaining records/archives - Assisting with content support (e.g. captions, video repurposing, scheduling, competitor research) - Providing general admin support (e.g. inbox triage, calendar updates, postal coordination) - Assisting with basic bookkeeping support (non-accounting)

Job Description Imagine yourself… - Growing your expertise and expanding your skillset with every project. - Owning your ambition and fuelling your career growth. - Thriving in a supportive team environment that inspires you to strive for excellence. Headquartered in Broomfield, Colorado, TraceGains, a Veralto company, connects people and information so teams can work smarter. As a global technology company, we provide networked innovation, quality, and compliance solutions to consumer brands that want to reduce supply chain risk, speed up business processes, and take control of data. At TraceGains, we believe “we’re in this together,” and our goal is to provide the most innovative solutions in the industry. We are in the game to change the industry, and with the help of our ever-growing TraceGains Network, we have created the CPG industry’s first networked ingredients marketplace. We also know that innovation and ingenuity start with prioritizing a diverse workforce and a deeply inclusive workplace. We encourage people from all backgrounds to apply to our positions. https://www.youtube.com/watch?v=-iFYdty_sWc Reporting to the Customer Success, Technical Services Manager, the API/SSO/Email Support Specialist is responsible for providing technical integration support to TraceGains customers, including API configuration, SSO authentication, and email workflow setup. This role sits within the Customer Success Technical Implementation Services Team and works directly with customers, external development teams, and internal R&D to support implementations, troubleshoot issues, and ensure successful integrations. This position will be Remote. In this role, a typical day will look like: - Provide real-time customer support via video calls and email for API, SSO, and email integrations during U.S. business hours - Troubleshoot API integrations and SSO configurations, collaborating with external development teams and internal stakeholders - Construct and execute API calls using tools such as Postman or scripting methods to test and validate integrations - Analyze and map data structures between TraceGains and external systems to ensure accurate data exchange - Support enterprise email integrations using Microsoft Graph, SMTP, POP3, and IMAP4 protocols - Assist with standard configuration setup for new customers by following established implementation processes and documentation The essential requirements of the job include: - Bachelor’s degree in Information Systems, Computer Science, Business Administration, or related field, or equivalent practical experience - 1–3 years of experience in API integrations, technical support, or a related technical role - Working knowledge of REST and/or SOAP APIs, including authentication methods (API keys, OAuth) - Experience using API tools (e.g., Postman) or scripting to construct and test API calls - Understanding of SSO concepts and identity provider configurations - Bilingual fluency in Spanish is preferred TraceGains is proud to part of the Product Quality & Innovation segment of Veralto (NYSE: VLTO), a $5B global leader dedicated to ensuring access to clean water, safe food and medicine, and trusted essential goods. When you join Veralto’s vibrant global network of 16,000 associates, you join a unique culture and work environment where purpose meets possibility: where the work you do has an everyday impact on the resources and essentials we all rely on, and where you’ll have valuable opportunities to deepen your skillset, pursue your ambitions, and grow your career. Together, we’re Safeguarding the World’s Most Vital Resources™—and building rewarding careers along the way. We anticipate this requisition will be open for a minimum of five days, though it may be open for a longer period of time. We encourage your prompt application. US ONLY: The below range reflects the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future. An associate’s position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. The compensation range for this role is $60,000 - $80,000 USD per year. This job is also eligible for Bonus Pay. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law. US residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Veralto Corporation and all Veralto Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes. The EEO posters are available here. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at applyassistance@veralto.com to request accommodation. Unsolicited Assistance We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies, in any form without a valid, signed search agreement in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Veralto and its companies. No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral.

• Turno AM - Lunes a Domingo (9:00 A.M A 19:00 P.M) • Descanso (ROTATIVO) 1 vez a la semana. • Capacitación: Lunes a Sábado - REMOTO TURNO AM (8a.m a 3p.m)

• Recepcionar llamadas específicas de clientes Claro y brindarles la atención necesaria para ofrecer una solución efectiva.