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Delegate CX

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Accounts Receivable Specialist

Accounts ReceivableAccounts ReceivableFull TimeRemoteMid LevelTeam 11-50H1B No SponsorCompany SiteLinkedIn

Location

Philippines

Posted

68 days ago

Salary

₱35K - ₱37.5K / month

Seniority

Mid Level

Bachelor Degree2 yrs expEnglish

Job Description

Accounts Receivable Specialist

Delegate CX

• Process credit card and check payments with speed and accuracy • Follow up on, collect, and allocate payments for credit card customers • Perform account reconciliations by making sure prepaid customers have no outstanding balances on their account • Research and resolve payment discrepancies and customer queries • Post cash receipts received (EFT, ACH, Wire, E-Transfer) • Communicate with customers via phone and email • Investigate and resolve customer queries • Communicate professionally with internal and external team members • Help to maintain accounts receivable customer files and records • Perform other tasks as directed by Management • Ad hoc tasks aligned with those mentioned above.

Job Requirements

  • Bachelor's degree in Accounting, Finance, Business Administration, or a related field
  • 1-3 years of Accounts Receivable and/or General Accounting experience, or equivalent
  • Strong verbal, written, and English communication skills
  • Ability to work overnight/graveyard shifts in Philippine time or within US operating hours
  • Proficiency in most Microsoft Office Applications, databases, and accounting software
  • Strong working knowledge using Excel, pivot tables, advanced formulas, etc.
  • Excellent with numbers and figures and an analytical acumen – must be detail oriented
  • Proficient experience with Microsoft Office Suite, intermediate Excel skills required
  • Proficiency in using accounting software and tools, such as QuickBooks, SAP, or other relevant software.
  • Ability to build relationships with clients and internal departments.

Benefits

  • Permanent work-from-home setup
  • Company equipment provided
  • Internet stipends upon regularization
  • HMO Coverage
  • PTO credits and service incentive leaves
  • Major spring and winter company live events
  • Monthly employee appreciation virtual events
  • Company-provided career skills training courses
  • A company culture focused on your personal and professional growth

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