Next generation conversational AI for unbeatable customer service automation.
Strategic Business Development Manager
Location
United States
Posted
43 days ago
Salary
$140K - $160K / year
Seniority
Lead
No structured requirement data.
Job Description
Strategic Business Development Manager
PolyAI
PolyAI automates customer service through lifelike voice assistants that let customers lead a conversation. Our voice assistants make it possible for businesses to deliver outstanding customer service that rivals their human agents. Our customers, which include the world’s leading logos, are expanding how they use our platform, driving automation of critical customer service operations and integrating PolyAI into their daily customer service workflows. *]:pointer-events-auto scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]" data-turn-id="request-699c8b93-53c8-832a-b0a7-a4a4eaa297d3-1" data-testid="conversation-turn-124" data-scroll-anchor="true" data-turn="assistant"> PolyAI is searching for a Strategic Business Development Manager to lead and scale our BDR function, reporting into our GTM leadership team. In this role, you will drive pipeline generation by coaching and developing a high-performing BDR team, refining prospecting and qualification strategies, and partnering closely with Sales and Marketing to improve conversion across the funnel. We’re looking for a player-coach who brings both strategic thinking and hands-on leadership — someone who can mentor and motivate a team while also building processes, messaging, and programs that generate consistent, high-quality pipeline. You’ll play a key role in shaping how we engage target accounts, improve opportunity management, and scale a repeatable outbound and inbound motion. This role requires a strong track record of leading BDR teams in a fast-paced SaaS environment, a data-driven approach to performance management and forecasting, and the ability to influence cross-functional stakeholders, paired with an entrepreneurial mindset and strong communication skills. In this role your responsibilities will include: - Train other members of the BDR Team to identify, contact, and create qualified opportunities - Ensure BDR Team members improve performance and abilities over time by providing coaching and feedback in recurring weekly 1:1s - Plan for hiring and onboarding new BDRs - Work closely with the Demand Gen team to provide feedback on MQLs and campaigns - Work closely with Sales and other members of the Leadership team to improve opportunity management and qualification processes - Work closely with Sales and Marketing to identify areas of improvement for the BDR Teams - Work in collaboration with marketing content, program managers, product marketing, and sales directors to develop effective messaging to convert both inbound interest and outbound outreach into qualified pipeline - Present accurate and timely performance reports and forecasts of weekly, monthly, quarterly attainment - Monitor and manage BDR team performance and make recommendations for improvement - Oversee BDR compensation programs and policy What you’ll bring to the team: - Minimum 5-7 years of experience in a BDR management role with experience leading and growing a BDR team in a hands-on management/player-coach capacity. - Track record of achieving lead generation quotas within a company selling enterprise B2B software (SaaS) and/or technology solutions. - Hands-on experience with multiple prospecting techniques and channels. - Experience with marketing & sales tools such as CRM, Chat, Marketing Automation, LinkedIn Sales Navigator, HubSpot and Data Management and list building tools. - Strong verbal and written communication skills with the ability to deliver presentations to executive management. Your Style: - Gravitas combined with exceptional and polished written and oral communication skills - Entrepreneurial spirit combined with a scrappy, competitive, and optimistic outlook We provide a competitive salary range for this role - which is $140,000 – $160,000 OTE - depending on level and experience. Please note this range is intended as a guide, not a guarantee. Final compensation will be based on individual qualifications, relevant experience, and the scope of the role. In addition to salary, this position includes equity in the business, giving you the opportunity to share in the company’s long-term success. Benefits 💰 Participation in the company’s employee share options plan 🏥 100% of Single Cost (employee) and 70% of Dependent for medical, dental & vision 👪 Life Insurance ◻️ STD and LTD 💰 The opportunity to contribute to the company's 401k plan 🏝 Flexible PTO policy + 11 designated company holidays 📚 Annual learning and development allowance 🏡 We’re all about making WFH work for you - that’s why we offer a one-off WFH allowance when you join. Offering perks like noise-cancelling headphones or a comfortable desk chair to boost your comfort and focus! 🧡 Enhanced parental leave 👨👩👧 Company-funded fertility and family-forming programmes 🌸 Menopause care programme with Maven At PolyAI, we take great pride in our values - they guide everything we do. We believe that a strong culture leads to meaningful work and lasting impact. Our core values are: Only the best We expect the best from our people, we hire people that expect the best from themselves, and we nurture this drive for excellence. Ownership We care deeply about what we do. We take ownership of our initiatives, decisions and outcomes. Relentlessly improve We demand more from ourselves and are always evolving. Continuous, obsessive improvement is the only way we will transform the world of conversational AI. Bias for action Our world moves quickly and so do we. We take calculated risks and we deliver impact fast. Disagree and commit We are all working toward the same goal. If we donʼt agree with something, we work hard to understand it and when a decision is made, we accept it and give it our all. Build for people We want the world to enjoy the experiences they have with us. We are building for a future that prefers automation. PolyAI is proud to be an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions at PolyAI will be based on the business needs without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, neurodiversity status or disability status. Kindly find the Privacy Notice for our recruitment process by following the link here. This document provides important information regarding how we handle your personal data throughout the recruitment journey.
Related Guides
Related Categories
Related Job Pages
More Business Development Rep Jobs
Business Development & Client Success Intern
WingerxWingerX AI is building the infrastructure for autonomous work. We create AI-powered systems that automate business operations end-to-end—helping companies streamline workflows, reduce manual effort, and scale efficiently. Our platforms, including PRISM (real-time data sync), AI Employee (autonomous agents), and BOMB (workflow orchestration), enable businesses to move toward fully automated, intelligent operations.
Role Description - Research and identify potential clients and growth opportunities - Support lead generation and outreach efforts - Assist in preparing and delivering product demos (AI & automation workflows) - Participate in client calls, follow-ups, and relationship management - Work closely with the core team on growth and go-to-market efforts - Support onboarding and ensure a smooth client experience Qualifications - Strong communication skills and willingness to engage with clients - Curious and eager to learn about AI, automation, and startups - Self-driven and comfortable taking initiative - Interested in marketing, sales, or client success roles - Able to work in a fast-paced, high-learning environment - Pursuing or recently completed a degree in Business, Marketing, Technology, or related fields Benefits - First 2 months: Performance evaluation phase (unpaid internship) - From Month 3: Paid stipend based on performance - High-performing interns will receive a full-time offer (PPO) Company Description WingerX AI is building the infrastructure for autonomous work. We create AI-powered systems that automate business operations end-to-end—helping companies streamline workflows, reduce manual effort, and scale efficiently. Our platforms, including PRISM (real-time data sync), AI Employee (autonomous agents), and BOMB (workflow orchestration), enable businesses to move toward fully automated, intelligent operations.
Business Development Representative
Defense UnicornsFounded in 2021, Defense Unicorns is a growing technology company that specializes in platform technologies designed for the Department of Defense (DoD). The company is committed t
• Build and maintain relationships with Navy stakeholders, program managers, and industry partners. • Generate and qualify opportunities across Navy programs that align with Defense Unicorns’ solutions. • Collaborate with Account Executives to shape opportunities early in the acquisition cycle. • Track Navy priorities, funding lines, and acquisition strategies to anticipate where Defense Unicorns can add value. • Share mission and technical insights with the Growth and Engineering teams to refine our offerings. • Represent Defense Unicorns at Navy-focused industry days, conferences, and working groups.
• Find and develop strategic and emerging system integration and ecosystem partners to build, cultivate, and maintain relationships with business partners on all levels • Identify internal and external support needed to cultivate strategic partnerships • Conduct high-level conversations with senior executives with prospective partners and customers • Lead the development of partner profiles, including partner needs, issues and biases • Build mutually beneficial relationships within the system integrator ecosystem • Conduct on-site overviews and training of the product and represent Echodyne at conferences and test sites • Accurate forecasting of Not-For-Resale radar sales and Over-the-Horizon strategic opportunities • Other related tasks required to fulfill the needs of the business
Business Development Representative - Belgium 🇧🇪 (Dutch speaking)
AlanAlan is your one-stop health partner.
You. Better. With Alan. Alan is building a vertically integrated health partner that unites insurance and smart healthcare delivery into one seamless system. Our vision is to make prevention the new norm of care for all. Our mission: Help people live in good health to 100 while helping employers feel proud, turning health benefits from a cost centre into their most valuable investment. By connecting all aspects of care (private, public, and direct to consumer) we create the most member-centric healthcare experience, reducing claims costs while generating new monetization opportunities. We partner with tens of thousands of companies across France 🇫🇷, Spain 🇪🇸, Belgium 🇧🇪, and Canada 🇨🇦, serving over a million members. How we work: our Leadership Principles - Mission is the Boss — We think long-term and are methodical optimists who take risks, seeking our mission's success above all else. - Distributed Ownership — Accountable enlightened despots: everyone owns their decisions and results. - Radical Transparency — All information is accessible and written-first, so everyone can make the best decisions asynchronously. - Always Growing — Direct, positive, and caring feedback, combined with self-growth ownership. As we continue to build our Sales team locally, we are looking for several ‘full-stack’ Sales. You can call it Sales, Business development... What is important for us is the mission: help companies transition to a more personal, proactive and holistic health partner. At Alan, Sales drive deals, manage key customer relationships and help close strategic opportunities with prospects. You are directly responsible for educating prospects, providing inspiring product demonstrations, and onboarding companies’ key stakeholders as you make the transition from prospect to customer. At the same time, we expect you to understand, embrace and apply the Alan Smart & Soft selling method. This method stems from the concept that the prospect experience is an inseparable piece of the overall Alan customer experience. You are expected to make this experience pleasant, instructive and delightful by leveraging the most relevant messaging and materials (Smart) and by defining the high-touch strategy that suits best each prospect (Soft). We also expect you to look at the big picture and help us grow and improve as a company. For that, you’ll have to be real team players even beyond your role. You’ll be expected to challenge us to improve our product(s), our methods and our strategy, and get involved in other projects and initiatives relevant to growing our customer base. ⭐ Sales Team at Alan ⭐ Since we opened our Belgium market in 2020, we have experienced great momentum and traction. We’ve onboarded 1200+ companies, and delighted 90.000+ members so far. Our local team is growing (so far we went from 0 to 70+ in just over 5 years 🚀). We now want to take the market by storm and exponentially grow the business to ultimately become the market leader by 2030 in Belgium. Our sales team is the engine that drives our B to B customer reach. We want to keep that bar very high by hiring the most exceptional Sales! Being a Sales at Alan means joining a team of talented, committed and passionate sales experts. We move fast, with a lot of ownership, and are proud to tackle big problems! ⭐️ Your mission ⭐️ We are looking for Business Development Representatives to help our Sales team sign more customers and help Alan become the number 1 insurer in Europe. 🚀 You will work closely with a team of Account Executives in generating new business by qualifying leads, prospecting and generating meetings with the right stakeholders of top high-growth companies ! We are already taking care of Beobank, AS Adventure, Delaware, Vandemoortele, Airbnb, Pluxee, Easi, Cowboy and +1200 other exciting customers. Many more are in pipe! Being a Business Development Representative is really the fast-track to learning the ins and outs of sales. Working in duo with our Account Executives is a real opportunity to learn from the best. You will be responsible for: - Generating meetings with prospects to achieve our company objectives: by putting a strong focus on prioritisation and a high level of outreach personalisation to land our weekly targets. - Develop outbound sales leads and respond to product inquiries, run email campaigns to generate new sales prospects & complete accurate tracking of communication with current and potential customers in our CRM. - Realise a quick lead qualification before allocating the leads to an Account Executive. - Represent our company’s products: starting with a deep and comprehensive understanding and following with consumer research to identify how our solutions meet needs. - Understand, embrace and apply the Alan Smart & Soft selling method: This method stems from the concept that the prospect experience is an inseparable piece of the overall Alan customer experience. Increasingly also take ownership of engaging with clients and closing deals ⭐ Your profile ⭐ You will be a good fit to join the Sales team at Alan if you: - You’re passionate about sales. - Having an experience already in Sales / Sales Development Representative roles, or customer-facing role (Sales, Management consulting, Customer Success) is a plus - Have strong written & verbal communication skills (Fluency in English and Dutch) - Are highly organised with exceptional follow-up skills - Have empathy and are passionate about understanding and solving prospects' problems - Are able to manage influence through persuasion, negotiation, and consensus building - Have strong empathy for customers and passion for revenue and growth - Deep understanding of value drivers in recurring revenue business modelsA great attitude and ability to collaborate in a team. Everything else is a plus. We care about having a diversity of experiences and backgrounds in our team. For this opportunity, we are aiming to hire within the A1-B1 level range. 🙌 Perks & Benefits At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers. Therefore, we offer: - Fair rewards. Generous equity packages complement your base salary. - Flexible Office. Amazing office space at our HQ in Paris, sponsored co-working hubs in Ghent Brussels or Antwerp or a full-remote experience with home office equipment sponsorship, we want you to live where you’re the happiest. - All the tools you need. Top of the range equipment: Macbook Pro, keyboard, laptop stand, monitor, and Bose noise-canceling headphones. - Flexible vacation policy and flexible working hours. Organize your time as you wish. - Delightful healthcare insurance. Extremely comprehensive health insurance - 100% of the contribution covered by Alan for you and your family. - Transport. You can use your own inspiration based on the Green mobility budget (for Senior level Alaners) - Learning & Training opportunities. A highly flexible Training policy free books and budget to attend and speak at conferences if the opportunity arises. - Parental leave. Extended parental leave for all new parents. Important note: we hire people not roles. After reading this job description, if you feel like you don’t have all the necessary prerequisites but that it matches where you are now or what you'd like to grow into in your next position, we encourage you to apply! Not everybody will enter our recruitment process, but all, no matter how underrepresented, should feel free to apply as it can only bring learnings or success. 🔖 Check out our About Alan and Career pages, as well as our Medium, blog and Glassdoor page for more info.


