• Participar de implementação completa de SAP (full life cycle); • Desenvolver e manter soluções SAP e/ou aplicações correlatas; • Realizar análise e design de sistemas, incluindo configuração SAP; • Identificar gaps e elaborar especificações funcionais em conjunto com o time técnico; • Analisar, documentar e apresentar processos de negócio; • Traduzir requisitos de usuários finais em especificações detalhadas; • Interagir com equipes técnicas para definição de requisitos técnicos; • Realizar reengenharia de processos quando necessário; • Coordenar e apoiar conversões de sistemas; • Desenvolver procedimentos, processos e diretrizes com foco em qualidade; • Participar de testes integrados de sistema; • Atuar na resolução de erros de transações com usuários, clientes e fornecedores EDI; • Documentar fluxos de processos, requisitos e validações com usuários (playback); • Planejar atividades, gerenciar demandas e definir cronogramas de projetos/ Atuar como SPOC com equipe da Índia para suporte SAP; • Suportar demandas de Product Supply e garantir configurações e integrações (EDI, SAP PO, 3PL, etc.); • Trabalhar em conjunto com áreas de negócio e desenvolvedores para suporte a aplicações críticas no SAP ECC 6.0; • Levantar requisitos, contribuir com soluções e resolver incidentes em ambientes produtivos e de desenvolvimento; • Conduzir e garantir testes, treinamentos de usuários e documentação de processos; • Apoiar usuários-chave (Key Users) na gestão e priorização de demandas (Work Requests); • Realizar avaliação inicial de solicitações e coordenar sua execução até a conclusão; • Auxiliar na priorização de demandas junto ao negócio e atualização de status Demais rotinas da área.

• Define the target architecture for the modern data platform, standardizing ingestion, storage, processing, and enterprise consumption. • Architect and govern the SAP ecosystem: SAP BW/4HANA, SAP DataSphere, and Enterprise Data Catalog (EDC) policies. • Design BI architecture with SAP BusinessObjects, SAP Reporting, and SAP Analytics Cloud (SAC). • Establish technical standards for integration and data engineering using SAP SLT, SAP BTP, and secure APIs for real-time integration between OT and IT systems. • Define and apply comprehensive Data Governance methodologies for new architectures. • Architect and oversee the implementation of tools such as SAP Data Governance for master data management. • Ensure high-performance architectures for large-scale analytical and AI workloads. • Implement robust security, compliance, and governance across all platforms and integrations. • Work in partnership with business stakeholders, data engineers, BI developers, and automation teams. • Provide technical leadership and mentorship to cross-functional teams. • Serve as a subject-matter reference for emerging technologies in Analytics, AI, Automation, and Governance.

• Work with strong technical experience in networking (Core Network Fundamentals), SAP Basis and SAP S/4HANA; • Responsible for managing critical escalations, serving as the primary point of contact between clients, internal teams and leadership; • Manage the full escalation lifecycle (opening, analysis, action plan, resolution and closure); • Perform root cause analysis and define structured plans with deadlines, owners and success metrics; • Coordinate multidisciplinary teams (technical, product, engineering, support and commercial/sales) to resolve incidents; • Conduct status meetings, alignment sessions and executive presentations; • Ensure clear and effective communication with stakeholders, including executive levels; • Translate technical issues into business impact and actionable plans; • Produce comprehensive documentation (meeting minutes, action plans, reports, post-mortems); • Monitor performance indicators (KPIs) and propose continuous improvements; • Operate under pressure, managing multiple incidents simultaneously; • Anticipate risks and create contingency plans; • Other area routines as required.

Role Description Our Enterprise Resource Planning platform is seeking a SAP COORDINATOR ABAP to join our team in Colombia. In this position, you will participate in the Support of SAP with a regional and global scope. Part of the functions are requirements analysis, effort estimation, development in ABAP and solving issues over SAP PO, PI, CPI, UI5 and Integration Suite. - Participate in the support SAP ABAP, SAP PI, CPI and PO modules, providing technically optimal solutions according to best practices. - Performing and documenting unit tests within the scope of the developer. - Create Technical Documentation for all implemented solutions. - Mentor and coach junior developer resources. - Act as the coordinator for the COL team. - Act as backup for ABAP Support Leader, whenever necessary. - Debug and Performance activities. - Learn complementary tools to ABAP such as WorkFlow, PI/PO, CPI, Integration Suite and BTP. - Participate in migration, conversion and testing projects for existing integrations within the scope of SAP ABAP and PI/PO. Qualifications - Minimum four years participating in SAP projects as a Consultant Lead. - Good organization, Critical Thinking and problem-solving skills. - SAP ABAP Certification. - SAP CPI, PI/PO, BTP/Fiori training (Optional). - Strong communication skills and Teamwork. - Confident level of English to work with English-speaking teams. Benefits - Supportive Environment: Work alongside a dynamic team committed to your success. - Career Growth: We're invested in your development and offer ample opportunity for advancement. - Work-Life Balance: Enjoy a role that balances strategic analysis with day-to-day business support. - Industry Leadership: Be part of a company that leads the transformation of the automotive distribution industry. Company Description Inchcape is the leading global automotive distributor operating in 38 markets. We partner with some of the biggest brands in the business to sustainably power better mobility today and in the future. - Our diverse global team of over 16,000 talented colleagues foster an inclusive and collaborative culture, delivering a brilliant experience for our customers and partners. - We’re a dynamic and fast-growing business, driving the transformation of our industry and redefining tomorrow. - Inchcape Digital employs over 1,300 team members across Colombia and Philippines. - Our portfolio includes vehicle distribution for world-renowned brands, market-leading fulfilment solutions, exceptional retail experiences, and tailored financial services.