Texas, United States of America Job Family Group: Customer Operations Worker Type: Regular Posting Start Date: April 13, 2026 Business Unit: Trading and Supply Experience Level: Experienced Professionals Job Description: What’s the role The Billing Team Lead is responsible for overseeing end‑to‑end electricity billing operations for Commercial and Industrial customers for SES. This role ensures accurate, timely, and compliant customer invoicing across multiple market territories and utilities, while maintaining strong internal controls, regulatory compliance, and customer satisfaction. This role reports to the Operations Manager and leads billing operations, manages exception resolution, partners cross‑functionally with IT, settlements, customer care, and regulatory teams, and drives continuous improvement in billing accuracy, automation, and scalability. Accountabilities: - Manage the full billing lifecycle, including meter data ingestion, bill calculation, invoice generation, delivery, adjustments, rebills, and credits - Ensure accurate application of pricing structures, contract terms, pass‑through charges, taxes, fees, and riders - Oversee billing for complex products including fixed, index, block & index, PAR, and customized commercial contracts - Monitor and resolve billing exceptions, estimated bills, disputes, and high‑risk accounts - Ensure consistent adherence to policies, procedures, regulatory requirements, and market rules impacting customer communications, billing, and account actions - Coach, develop, motivate, and performance-manage team members through consistent feedback, observation, and targeted skill building - Support hiring, onboarding, training, and ongoing readiness of staff, including reinforcement of knowledge across products, markets, tools, and compliance requirements - Partner with settlements and risk teams to reconcile billed volumes and charges against ISO/RTO and utility settlement data - Understand and manage interactions with utilities (TDUs/EDCs) including meter data, enrollments, drops, usage corrections, and bill determinants, and support Purchase of Receivables (POR), with and without recourse, including timing, eligibility, and reconciliation - Partner with cross-functional teams to resolve systemic issues impacting the customer experience (billing discrepancies, contract interpretation questions, account changes, meter/market exceptions, disputes) - Ensure billing processes comply with PUCT, PSC, FERC, and state‑specific regulatory requirements - Maintain strong SOX/internal controls over billing processes, adjustments, and revenue recognition - Support regulatory audits, data requests, and complaint responses related to billing - Partner with Finance and Accounting to ensure proper revenue recognition and month‑end close support - Own billing system configuration, testing, and enhancements (including upgrades, new markets, or product launches) - Partner with IT and vendors on billing platform performance, integrations, and automation - Support data integrity initiatives across CRM, billing, settlements, and financial systems What you bring - Must have legal authorization to work in the US on a full-time basis for anyone other than current employer - Bachelor’s degree in Finance, Accounting, Business, Information Systems, or related field - At least 8 years of billing, revenue operations, or settlements experience, preferably in retail energy or utilities and at least 5 years of people management or team lead experience - Strong understanding of utility billing, meter data, and electricity market constructs - Deep experience with Intelometry and Excelergy Revenue Manager billing systems, including effectively managing vendor relationships, vendor SLAs, and change management - Solid proficiency handling retail electricity EDI transactions, including 814 (enrollment/lifecycle), 867 (usage), 810 (billing), and 820 (payments/remittances), and timely resolution of EDI exceptions with utilities and trading partners - Experience in competitive electricity markets (ERCOT, PJM, MISO, NYISO, ISONE, CAISO) - Knowledge of electricity taxation, gross receipts taxes, and regulatory surcharges - Familiarity with SOX controls, audits, and financial close processes - Track record leading system migrations, conversions, and E2E testing at scale; experience stabilizing post-cutover operations - Strong change leadership, balancing near-term stability with long-term design and capability build - Advanced Excel and data analysis skills; experience with SQL or BI tools a plus - Demonstrated experience leading a team to meet and improve operational performance metrics and customer satisfaction outcomes - Excellent interpersonal, conflict resolution, analytical, and time management skills - Ability to multi-task, problem-solve, and communicate clearly under pressure in a fast-changing environment Note: This role is a virtual position based in the US   What we offer The base salary range for this position is $95,000 - $143,000 per year. As pay will be based on various factors, such as relevant work experience, education, certifications, skill level, seniority, and internal equity. For regular full-time or regular part-time employees of the Company (participating companies as listed in the Summary Plan Description), insurance coverage options include medical, dental, vision coverage, life Insurance, Business Travel Accident Insurance, and Occupational Accidental Death Benefit programs. Employees also participate in a company pension plan and a 401(k) plan. Paid leave includes up to 6 weeks of paid vacation time, up to 11 paid holidays, and parental leave offering 16 weeks of paid leave for birthing parents, and 8 weeks of paid leave for non-birthing parents. Additionally, employees are eligible for short-term disability leave for up to 26 weeks at 100% or 50% of base pay as well as Long-Term Disability insurance. Shell also offers other compensation such financial reimbursement for adoption, wellness, education, and personal learning expenses, and some roles are eligible for discretionary long-term incentives.  For interns, eligible benefits include medical, dental, and vision coverage, life insurance, Business Travel Accident Insurance, and Occupational Accidental Death Benefit programs; participation in a 401(k) plan; and paid leave for up to 11 paid holidays.  Additional information on Shell’s US benefit programs can be found at https://www.shell.us/careers/about-careers-at-shell/rewards-and-benefits.html. You bring your skills and experience to Shell and in return you work with talented, committed people on one of the most important challenges facing our planet. You’ll have the opportunity to develop the skills you need to grow in an environment where we value honesty, integrity, and respect for one another. You’ll be able to balance your priorities as you become the best version of yourself. - Progress as a person as we work on the energy transition together - Continuously grow the transferable skills you need to get ahead - Work at the forefront of technology, trends, and practices - Collaborate with experienced colleagues with unique expertise - Achieve your balance in a values-led culture that encourages you to be the best version of yourself - Benefit from flexible working hours, and the possibility of remote/mobile working - Perform at your best with a competitive starting salary and annual performance related salary increase – our pay and benefits packages are considered to be among the best in the world. - Take advantage of paid parental leave, including for non-birthing parents - Join an organization working to become one of the most diverse and inclusive in the world. We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply - Grow as you progress through diverse career opportunities in national and international teams - Gain access to a wide range of training and development programs We'd like you to know that Shell has a bold goal: to become one of the world’s most diverse and inclusive companies. You can get to know more about how we're working towards that goal, click here. Shell in The United States Shell has been in the US for more than 100 years, leading the sector in energy, petrochemicals and refined products. Today, we provide millions of Americans with the energy needed to heat and cool their homes and power the economy. We operate in all 50 states, from our Deepwater platforms in the Gulf of America to the Pennsylvania Chemicals complex and our miles of pipelines throughout the US. We reach our customers through our 13,000 branded retail stations, and we are number 1 in gasoline sales. We also own the #1 brand of motor oil in the U.S. – Pennzoil® – made from natural gas. We are excited to play a key role in the move to net carbon emissions while providing the oil and gas needed by society for many decades to come. - DISCLAIMER: Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell participates in E-Verify. All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, age, religion, disability, sexual orientation, gender identity, protected veteran status, citizenship, genetic information or other protected status under federal, state or local laws. Shell is an Equal Opportunity Employer - Minorities/Females/Veterans/Disability. As a US Federal Contractor, hiring selections are subject to periodic audit review and documentation of your selections should be maintained for a period of three calendar years. It is the policy of Shell in the U.S. (“Shell”) to provide equal opportunity to all individuals, employees and all qualified applicants for employment consistent with employment requirements and qualifications. Shell prohibits discrimination based on race, color, sex, national origin, age, religion, disability, sexual orientation, gender identity, veteran status, citizenship, genetic information, or other protected status under federal, state or local laws. All employees are expected to support this policy and contribute to an environment of equal opportunity. If you need an accommodation for a disability during the resourcing process, please speak with an HR representative.

Title: Coding Specialist - CPC Required Location: Fort Lauderdale United States Job Description: Employment Type: Full time Shift: Day Shift Description: This is a M-F, 8a-5p remote position that requires certification. For the Holy Cross Medical Group this individual performs charge entry, charge approvals, and/or quality charge reviews; including but not limited to, appending modifiers and checking clinical documentation. Works closely with Revenue Integrity staff and providers to educate on improved documentation to support coding. Neurosurgery experience is highly preferred. CPC license is REQUIRED. What you will do: Responsible for coding and/or validation of charges for more complex service lines, advanced proficiencies in surgical or specialty coding practice. Review chart, including nursing notes, physician orders, progress notes, and surgical or specialty notes thoroughly to interpret and validate and/or extract all charges. Ensure each chart is complete according to specified guidelines. Ensure charges captured on the correct patient, correct encounter, correct date of service, with any required modifiers. Review documentation, abstracts data and ensure charges/coding are in alignment within AMA and Medicare coding guidelines. Ensure medical documentation and coding compliance with Federal, State and Private payer regulations. a. Perform coding functions, including CPT, ICD-10 assignment, documentation review and claim denial review b. Responsible for proofing daily charges for accuracy and clean claim submission c. Responsible for balancing charges and adjustments d. Maintain productivity standards e. Maintain compliance with regulatory requirements Responsible for denial coordination with Patient Business Service (PBS) centers, including analysis of clinical documentation, assisting in appeals, root cause analysis and tracking as needed. 6. Educates clinical staff on need for accurate and complete documentation to ensure revenue optimization and integrity. Educate clinical staff on need for accurate and complete documentation to ensure revenue optimization and integrity. Perform outpatient clinical documentation improvement review (acute only) as needed. Perform research on charges and communicate findings to intra and inter-departmental colleagues. Maintain a minimum productivity standard, based on service line and charge type; including but not limited to, chart review, charge extraction, E&M level assignment and charge entry. Other related responsibilities as assigned by manager. Minimum Qualifications: - High school diploma or equivalent combination of education and experience. - Minimum three (3) years of relevant coding and charge control work experience in a Hospital and/or Physician Practice environment and experience in revenue cycle, billing, coding and/or patient financial services. - Strong working knowledge of medical terminology, data entry, supply chain processes, hospital and/or Medical Group practice operations. - Licensure / Certification: CPC license required. - Neurosurgery experience preferred - Must possess a demonstrated knowledge of clinical processes, clinical coding (CPT, HCPCS, ICD-9/10, revenue codes and modifiers), charging processes and audits, and clinical billing. Strong understanding of various medical claim formats. - Knowledge of clinical documentation improvement processes strongly preferred. - Strong knowledge of Ambulatory Payment Classification (APC), and Outpatient Prospective Payment System (OPPS) reimbursement structures and pre-bill edits including Outpatient Coding Edits (OCE)/Correct Coding Initiative (CCI) edits and Discharged Note Final Billed (DNFB). - Ability to perform charge capture processes, including understanding technical integration of electronic medical record and the automation of charge triggers, and ability to investigate charge errors accordingly. Epic experience desired. Position Highlights and Benefits: - Comprehensive benefit packages available, including medical, dental, vision, paid time off, 403B, and education assistance. - Comprehensive benefits that start on your first day of work - Retirement savings program with employer matching - We serve together in the spirit of the Gospel as a compassionate and transforming healing presence within our communities. - We live and breathe our guiding behaviors: we support each other in serving, we communicate openly, honestly, respectfully, and directly, we are fully present, we are all accountable, we trust and assume goodness in intentions, and we are continuous learners. Ministry/Facility Information: - A member of Trinity Health, one of the largest multi-institutional Catholic health care delivery systems in the nation, Fort Lauderdale-based Holy Cross Hospital, dba Holy Cross Health, is a full-service, not-for-profit, Catholic, teaching hospital operating in the spirit of the Sisters of Mercy. - We are the only not-for-profit Catholic hospital in Broward and Palm Beach counties. - Through strategic collaborations and a commitment to being a person-centered, transforming, healing presence, the 557-bed hospital offers progressive inpatient, outpatient and community outreach services and clinical research trials to serve as our community's trusted health partner for life. We are committed to providing compassionate and holistic person-centered care. Legal Info: We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Title: Corporate Safety Specialist Location: Remote TN Full time Job Description: At Kenco Logistics, you’re more than just a team member—you’re part of a company that values innovation, integrity, and a strong commitment to its people. As one of the leading 3PL providers in the U.S., Kenco offers a dynamic and supportive work environment where your ideas matter and your growth is a priority. With a focus on safety, sustainability, and continuous improvement, Kenco empowers employees to make a real impact in the supply chain industry while building rewarding careers. Join a company where your contributions help move the world forward—one shipment at a time. About the Position Under direct supervision of the Manager, Security & Risk Management: Provides operational support for security & safety operations. Assists with the development and cost-effective implementation of global programs that identify, characterize and mitigate risk. Responsible for the development, implementation, and management of employee security & safety programs. Conducts facility security and safety risk assessments and Root Cause Analysis security and safety investigations. Recommends appropriate corrective actions. Functions - Coordinates efforts in identifying, developing, implementing, and maintaining safety processes, practices, and policies that identify and mitigate risk to company personnel, assets, facilities, inventory, information and other items or subjects deemed valuable. - Manages multiple sites within assigned vertical. - Develops and maintains a strong working relationship with Senior Management, including Vice Presidents, Directors, Facility General Managers, as well as other members of management. - Establishes and maintains liaison with outside agencies. - Creates and conducts safety related training programs. - Leads and assists in implementation of injury reduction efforts and promotes “Zero Injury Culture” initiatives and programs. - Responds to safety incidents. Leads, conducts or participates in Root Cause Analysis security and safety investigations. Recommends appropriate corrective actions. - Creates detailed and accurate reports. Researches and responds to inquiries. - Resolves or assists in the resolution of policy-related or procedural problems and/or inquiries. - Conducts facility safety risk assessments. - Maintains understanding and knowledge of current Federal, State and Company regulations and policies. - Informs organization of changes and assist in administering actions to maintain regulatory compliance. Qualifications - Bachelor’s degree preferred but not required. - Five years safety and/or security experience required. - CPP, PSP, CSP, ASP certifications preferred. Competencies - Business Acumen - Knowledgeable in current and possible future policies, practices, trends, technology, and information affecting his/her business and organization. - Communicate for Impact - Proactively communicate with all stakeholders throughout the life cycle of programs and projects. - Influencing Others - Can quickly find common ground and can solve problems for the good of the organization with a minimal amount of noise. Authentically gains trust and support of peers. - Managing Transitions / Change Management - Effectively plans, manages and communicates changes in processes with appropriate stakeholders. - Strategic Agility - Enable Kenco to remain competitive by adjusting and adapting to innovative ideas necessary to support Kenco’s long-term organizational strategy. Travel Requirements - This position is expected to travel approximately ​50% - 75%​. - A passport is not required, but recommended.​ Disclosures - For California residents – please enter or copy/paste the address below into your address bar to review an important notice regarding Kenco’s privacy policy https://www.kencogroup.com/ccpa-notice-at-collection-for-employees-and-applicants/ - The statements above are intended to describe the general nature and level of work being performed by employees assigned to this job. Other duties may be assigned as needed. The physical demands and work environment described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - Kenco is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. - Per company policy, all internal job postings expire 14 days from the date they are posted. Benefits offered: - Medical insurance including HSA, HRA and FSA accounts - Supplemental insurance including critical illness, hospital indemnity, accidental injury - Dental Insurance - Vision Insurance - Basic Life and Supplemental Life - Short Term and Long Term Disability - Paid Parental Leave - 401(k) - Paid Time Off approximately 2 weeks (accrual begins on Day 1 of employment) - Employer Paid Holidays- 10 days Kenco strives to provide a supportive, professional environment for all employees. As a part of Kenco, we expect our team to uphold our three key pillars: be honest, serve, and get better. Each should strive for operational excellence, pursue innovation, and want to grow with our company. Kenco Group is an Equal-Opportunity Employer. All employees and applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability, or any other characteristic protected by law.

Title: Denials & Appeals Specialist (RN) Location: Remote - OK locations Remote - OK time type Full time Job Description: Current Saint Francis Employees - Please click HERE to login and apply. Full Time Days Utilization Review Management-Fully Remote with In-Person Training Required Monday-Friday-7:30am-4pm, Utilization Management and Denials/Appeals experience preferred. Job Summary: The Denials & Appeals Specialist (RN) analyzes medical necessity denials, drafts detailed appeal letters, and communicates denial & appeal trends. This role communicates and works with payers in an effort to overturn medical necessity denials. Minimum Education: Has completed the basic professional curricula of a school of nursing as approved and verified by a state board of nursing, and holds or is entitled to hold a diploma or degree therefrom. Licensure, Registration and/or Certification: Valid multi-state or State of Oklahoma Registered Nurse License. Work Experience: Minimum 1 year of Utilization Review (UR) experience. Previous denials & appeals experience, preferred. Knowledge, Skills and Abilities: Superior interpersonal and communication skills, both written and verbal that present clear and concise information to a diverse audience. Demonstrated proficiency in computer applications relevant to role. Ability to multi-task in a fast-paced environment while maintaining attention to detail. Strong knowledge of utilization management, case management, and appeals processes. Working knowledge of clinical guidelines, medical necessity criteria, and payer policies. Essential Functions and Responsibilities: Reviews clinical documentation and insurance denial letters to determine the validity of denied claims and identifies appropriate appeal strategies. Assesses appropriateness of inpatient admission status bases on presenting symptoms, treatment provided, and severity of illness. Drafts appeal letters using clinical documentation and established medical necessity to advocate for appropriate reimbursement. Serves as a subject matter expert on denial management, providing insights and recommendations to leadership based on trend analysis and payer behavior. Communicates directly with payers to clarify denial reasons, request overturns, and advocate for reimbursement of medically necessary services. Applies current knowledge of healthcare laws and payer rules to guide appeal strategy and ensures compliant practices. Decision Making: Independent judgement in making decisions involving non-routine problems under general supervision. Working Relationship: Works directly with patients and/or customers. Works with internal and/or external customers via telephone or face to face interaction. Works with other healthcare professionals and staff. Special Job Dimensions: None. Supplemental Information: This document generally describes the essential functions of the job, and the physical demands required to perform the job. This compilation of essential functions and physical demands is not all inclusive nor does it prohibit the assignment of additional duties. Utilization Review Management - Yale Campus Location: Virtual Office, Oklahoma 73105 EOE Protected Veterans/Disability