Title: Executive Director, Global Monitoring Lead - Remote based in the US Location: Remote North Carolina United States of America Full time Remote In order to deliver data of highest quality and integrity as an industry leading, patient centric CRO, Clinical Operations are seeking a highly experienced and visionary Global Monitoring Strategist to join our Clinical Operations Senior Leadership team. The successful candidate will be responsible for owning and driving evolution of our monitoring processes, acting as an industry thought leader, and leading the strategy for the incorporation of new technologies into our monitoring practices. This role is critical in ensuring the highest standards of clinical trial monitoring and compliance, while driving innovation and efficiency. Key Responsibilities: Monitoring Process Ownership: - Develop, implement, and continuously improve global monitoring processes and standards. - Ensure compliance with regulatory requirements, industry best practices, and company policies. - Oversee the execution of monitoring activities to ensure high-quality data collection and patient safety. - Ensure evolution in CRG system infrastructure continuously improve quality in monitoring to deliver high quality data with optimal integrity Industry Leadership and Thought Leadership: - Act as a thought leader in the field of clinical trial monitoring, representing the company at industry conferences, webinars, and other forums. - Publish articles, white papers, and other thought leadership content to establish the company as a leader in clinical monitoring. - Collaborate with industry stakeholders and conference community to influence and shape the future of clinical trial monitoring. Strategic Planning and Evolution: - Lead the development and execution of the global monitoring strategy, aligning with overall company goals and objectives. - Identify and evaluate emerging trends, technologies, and methodologies in clinical trial monitoring. - Drive the evolution of monitoring practices to enhance efficiency, quality, and patient safety. Technology Integration: - Take a lead business role in the assessment, selection, and implementation of new technologies and tools to enhance monitoring processes. - Collaborate with our technology experts and cross-functional teams to integrate new technologies into existing systems and workflows. - Ensure that new technologies are effectively adopted and utilized by monitoring teams. Collaboration and Communication: - Work closely with project therapeutic business units and commercial teams to ensure the monitoring strategy is communicated with simplicity and clarity. - Ensure that customers understand the monitoring strategy and that project teams can execute it effectively. - Partner with customer facing leaders in dialogue about monitoring evolution and model design - Facilitate regular communication and updates to stakeholders on the progress and impact of monitoring strategies. Team Leadership and Development: - Provide leadership, guidance, and mentorship to monitoring teams globally in partnership with Operational leadership to enable consistency and quality in monitoring. - Act as expert in proposal process where monitoring strategy expertise is required to support competitive and effective monitoring strategy. - Foster a culture of continuous improvement, innovation, and excellence within the monitoring function. - Contribute as expert to training programs to enhance the skills and capabilities of monitoring staff. Qualifications: - Bachelor's degree in life sciences, clinical research, or a related field. - Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 15+ years). - 8+ years of management responsibilities - Extensive experience in clinical trial monitoring, with a proven track record of leadership and innovation. - In-depth knowledge of global regulatory requirements and industry best practices for clinical trial monitoring. - Strong strategic, critical thinking, ability to confidently network across the enterprise and proven problem-solving skills. - Excellent communication and presentation skills, with the ability to influence, motivate and inspire others. - Experience with the implementation and integration of new technologies in clinical trial monitoring. - Proven ability to collaborate with cross-functional teams and communicate complex strategies clearly. - Ability to travel globally as required.

Director, GTM Systems locations US Remote time type Full time job requisition id JR114262 Ready to be a Titan? At ServiceTitan, we are transforming how trades businesses operate — and our GTM technology is at the center of that mission. We are seeking a Director, GTM Systems to join our Business Technology leadership team and own the strategy, architecture, and day-to-day execution of the systems that power our Go-To-Market engine. This is a builder role. The ideal candidate enjoys rolling up their sleeves, partnering deeply with Sales, Marketing, and Revenue Operations, and translating business needs into scalable, well-governed systems. You balance short-term execution with long-term platform health — and you bring both the strategic vision and the hands-on credibility to do both well. You will serve as the trusted technology partner to GTM leadership, driving the roadmap, delivering measurable commercial outcomes — pipeline velocity, sales efficiency, and marketing ROI — and putting AI at the center of how we build and operate GTM systems. What you'll do: GTM Systems Ownership & Strategy - Own and operate the end-to-end GTM systems stack, with primary responsibility for Salesforce Sales Cloud, Salesforce CPQ, Marketing automation platforms (e.g., Marketo, HubSpot), and Revenue intelligence tools (e.g., Gong, Salesloft). - Develop, champion, and execute a GTM systems roadmap in partnership with Sales, Marketing, and RevOps — balancing near-term delivery with long-term scalability and system health. - Own the GTM technology portfolio end-to-end: vendor evaluation, prioritization, business case development, and executive alignment on highest-value investments. - Cultivate and manage relationships with key external technology partners (e.g., Salesforce), advocating for ServiceTitan's roadmap priorities and influencing partner product direction. Hands-On Configuration & Delivery - Lead and participate in the configuration and customization of GTM platforms — including objects, workflows, automations, reports, and dashboards — setting the standard for quality and scalability. - Oversee the implementation and maintenance of integrations across GTM, finance, and data platforms, ensuring reliable, performant, and well-documented data flows. - Troubleshoot escalated issues, drive root cause analysis, and continuously improve system usability, reliability, and performance. - Lead cross-functional delivery across GTM programs including platform modernization, NPI, M&A integrations, and enterprise system upgrades. Lead-to-Cash Process & Architecture - Own the process and systems architecture for the GTM value chain — from lead generation and pipeline management through quoting, contracting, and handoff to Finance. - Partner with Sales, Marketing, and RevOps to design efficient, scalable GTM processes and identify opportunities to eliminate manual work through intelligent automation. - Ensure a frictionless, automated, and data-driven flow across the full GTM stack, eliminating friction that slows pipeline conversion and revenue attainment. Put AI at the Center - Champion the adoption of AI and automation across GTM systems as a core strategic priority — building AI-forward systems and ways of working from the ground up where possible. - Evaluate and implement AI-powered capabilities including predictive pipeline scoring, generative AI for sales and marketing productivity, conversational intelligence, and intelligent workflow automation. - Lead proof-of-concept initiatives and scale successful AI solutions into production-grade deployments across the GTM stack. - Stay current with the rapidly evolving AI landscape and proactively identify opportunities to drive competitive advantage through early adoption. - You actively use AI tools in your own work to accelerate thinking, sharpen ideas, and shorten iteration cycles. Integrations, Data & Governance - Design and govern integration architecture between GTM platforms and adjacent systems (ERP, data warehouse, finance tools) using middleware platforms (e.g., MuleSoft, Workato). - Define data models, ownership, and governance standards for GTM systems — ensuring accuracy and consistency across leads, contacts, accounts, opportunities, pipeline, and ARR. - Partner with Analytics and Data Engineering teams to enable accurate pipeline, revenue, and funnel reporting, and drive trusted GTM insights. - Enforce platform governance, security models, access controls, and change management practices. Ensure compliance with SOX, GDPR, CCPA, and audit readiness standards. Leadership, Enablement & Stakeholder Partnership - Build, lead, and mentor a high-performing team of GTM systems professionals — technical leads, developers, and administrators — fostering a culture of accountability, business acumen, and continuous improvement. - Act as a trusted advisor and thought partner to GTM executives, translating strategic priorities into actionable technology programs with clear business outcomes. - Create documentation, training materials, and enablement resources to drive platform adoption and empower end users. - Influence and bring clarity in ambiguous environments. Prioritize work based on business impact and team capacity. What you'll bring: Required Qualifications - 10+ years of progressive experience in GTM systems, RevOps or Business Applications, with a deep and primary focus on Sales and Marketing technology in high-growth B2B SaaS companies. - Deep hands-on experience with Salesforce (Sales Cloud and CPQ administration, configuration, and architecture) — this is a builder role and Salesforce expertise is required. - Strong experience with marketing automation platforms (e.g., Marketo, HubSpot) including CRM integration, lead lifecycle management, and campaign operations. - Proven experience building and supporting integrations across GTM, finance, and data platforms using APIs and middleware tools (MuleSoft, Workato, Boomi). - Strong understanding of GTM data models — leads, contacts, accounts, opportunities, pipeline, and ARR — and a track record of driving data integrity and governance. - Hands-on experience designing, deploying, and scaling AI solutions in GTM contexts — including predictive analytics, generative AI, conversational intelligence, or AI-powered automation. - Demonstrated experience as a strategic technology partner to senior GTM leaders, with a track record of linking technology investments to commercial outcomes. - Exceptional relationship-building, communication, and executive influence skills — with the ability to translate complex technical concepts into business language at all levels. - Proven ability to build and lead high-performing teams in a fast-paced, global environment. Preferred Qualifications - Salesforce certifications (e.g., Admin, Advanced Admin, Sales Cloud Consultant, Application Architect, or System Architect). - Experience supporting multiple GTM motions, including enterprise sales, product-led growth (PLG), consumption-based models, or channel/partner ecosystems. - Experience leading through M&A integration — developing and executing playbooks to rapidly integrate acquired GTM technology stacks. - Familiarity with data warehouses and BI tools (e.g., Snowflake, Tableau). - Familiarity with quoting and contract management workflows and how they connect to revenue operations. - Experience with SOX ITGCs, change management, and audit/compliance documentation standards. What We Offer - A fast-paced and innovative work environment at a leading tech company transforming the trades industry. - A seat at the table — direct partnership with senior GTM and Technology leadership on decisions that shape the company's growth trajectory. - Opportunities for professional growth, learning, and career advancement. - Competitive salary, benefits, and perks. - A collaborative culture focused on delivering extraordinary results for our customers and teams. Join us and play a defining role in building the GTM technology foundation that powers ServiceTitan's next stage of growth. Together, let's build something extraordinary! Be Human With Us: Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. Use of AI Technology: We use technology, including automated and AI-assisted tools, to support certain aspects of our recruitment process. These tools are designed to improve efficiency and enhance the candidate experience. AI tools are not used to make hiring decisions; all hiring decisions are made by our hiring teams. What We Offer: When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career: - Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more. - Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to One Medical. - Support for Titans at all stages of life: Parental leave and support, up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more. At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws. ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation.The expected salary range for this role for candidates residing in the United States is between $185,300 USD - $247,800 USD. Compensation for candidates residing outside the United States will vary by location and the specific salary range will be discussed during the hiring process. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes an annual bonus, equity and a holistic suite of benefits.

Job DetailsJob Location: LSC Admin Office - Salisbury, NC 28145Position Type: Full TimeTravel Percentage: NoneJob Shift: First ShiftThe Director of Clinical Services and Reimbursement partners with the clinical teams to ensure systems are in place to develop and enhance clinical services, reimbursement tools, and care delivery systems. This is a remote position with some travel throughout our organization. Must reside in North Carolina. Essential Functions The Director of Clinical Services and Reimbursement, in accordance with Federal and State standards and regulations, organizational and facility policies, philosophies, and objectives, will: 1. Review Quality Indicator Reports for each Community quarterly and when survey window opens with on-site visits to review areas of concern. 2. Collect information at facilities via audits, surveys, and observations to determine communities’ performance and compliance with standards of practice. Prepare written summary of findings and recommendations, as requested or indicated. 3. Investigate care concerns related to quality measures, Trend Tracker data, survey issues, and unusual incidents or accidents. Review related documentation and follow-up on plans of action. 4. Assist with training of new DON’s and other members of nursing as needed. 5. Assist with electronic medical records implementation and MDS training, including development of programming related to electronic medical records. 6. Using federal and state RUG/MDS guidelines, develop care strategies that will enhance patient care health and wellbeing and maximize reimbursement. 7. Assist with licensure and certification surveys as requested. 8. Using federal and state MDS/RUG guidelines, develop care strategies that enhance patient health and well-being, and maximize reimbursement opportunities. 9. Assist with the coordination and timely completion of the medical review process as needed. 10. Stay informed of federal and state policy changes which may affect service delivery and reimbursement. 11. Coordinate LSC – wide initiatives and program implementation as assigned; provide guidance and support and counsel community staff. Work with communities to ensure person centered programs are implemented and sustained. 12. Participate in the dissemination of information and training as assigned. Support communities with development and implementation of clinical training programs. 13. May be required to serve as interim DON as necessary to fill vacancies. 14. Conduct Mock Regulatory Surveys to assist communities with survey readiness and identify areas of opportunity for communities to work on and advise changes to policies and practices to ensure federal and state regulatory compliance. 15. Review and evaluate nursing services in accordance with LSC’s established policies, procedures, and processes. Assist with the development and revision of policies, procedures, and practices. 16. Assist Administrators with risk management and assessment of resident care issues. 17. Serve as the infection prevention liaison for all senior communities. Conduct periodic infection control rounds to ensure policies and procedures are followed. 18. Develop initiatives to improve clinical efficiency, quality, and compliance and promote consistency across senior communities. 19. Provide clinical leadership and support to communities as needed. 20. Assist with Medicare and Case Mix Validation Audits to assure accuracy for MDS coding and reimbursement. Assist the interdisciplinary team with the development of action plans to improve clinical reimbursement. 21. Ensure Medicare certification/recertification procedures are in place. 22. Monitor and assess MDS submissions and assist clinical staff to ensure assessments are coded accurately to present a complete picture of residents’ clinical status and services rendered. 23. Conduct periodic review of the nursing restorative programs in each home. 24. Coordinate medical reviews and assist with processes as needed. Stay informed of federal and state policy changes, which may affect medical review, service delivery and reimbursement. 25. Assist with group purchases for clinical supplies as assigned. Assist communities with formulary adherence; advise facilities as needed. 26. Participate in statewide initiatives and applicable committees. 27. Assist in the hiring and training of key nursing personnel, including but not limited to, Director of Nursing, Assistant Director of Nursing, MDS Coordinator, and Staff Development Director. 28. Significant travel time in excess of 50% with overnight stay may be required. Supervisory Responsibilities, if any: supervise Nurse Consultants QualificationsEducation: Nursing Degree from an accredited college or university, or a graduate of an approved program. Experience: 10 years of progressive nursing experience. 5 years of nursing home MDS experience. Specific skills/abilities: A working knowledge of PPS/MDS, case mix reimbursement, care planning, and survey standards. Computer knowledge and skills. Must be able to communicate effectively in both verbal and written form. Specialized knowledge, licenses, etc: Possession of current Registered Nurse License. Working Conditions/Physical Requirements: 1. Ambulatory throughout all areas of the building. 2. Manual dexterity sufficient to operate office equipment. 3. Able to lift and carry 10 lbs.; bending reaching overhead, stooping, pulling, etc. 4. Significant travel time to other facilities.

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world. Position Summary The Senior Director - Portfolio and Program Management is the head of PMO and senior leader responsible for driving strategic global execution across clinical and technical development programs in Lilly Regenerative Medicines (LRM). This role oversees cross-functional planning, governance, and operational delivery across the portfolio, ensuring alignment with corporate objectives, regulatory milestones, and resource optimization. This person will lead a high-performing program management team and partner closely with Functional Leads in Clinical Development, Medical Sciences, Clinical Operations, Regulatory, Quality, CMC, Non-clinical, Medical Affairs, Commercial and other functions to ensure strategic, timely and successful advancement of Adverum’s gene therapy programs. What You’ll Do: Strategic Program Leadership - Lead the global development and execution of integrated program strategies across clinical, technical, regulatory, and commercial functions. - Translate corporate goals into actionable program plans, ensuring alignment across timelines, budgets, and deliverables. - Serve as a key member of the senior leadership team, contributing to portfolio prioritization, risk mitigation, strategic decision-making, and enterprise-wide resource allocation strategies. - Serve as the Pharmaceutical PM (PPM) to co-lead development assets with the COO; provide program oversight, execution discipline, and risk/issue management. Portfolio & Governance Oversight - Lead the PMO and evaluate, refine and implement governance frameworks and operational processes, including Program Core Team and Sub-teams, accountable for successful development of ophthalmology assets in LRM. - Drive continuous improvement initiatives that enhance efficiency, scalability, transparency, accountability and program delivery excellence through structured reporting, risk tracking, and milestone management. - Ensure consistent communication and alignment across functions and leadership levels. - Guide program strategy decision making across advisory and endorsement governance bodies. - Provide updates on program status, milestones, risks, and financials to executive leadership and board members. Develop and deliver data-driven presentations, program dashboards, and LGM Board of Directors and Portfolio Steering Committee slides. Cross-Functional Integration - Partner with Core Team COO and representatives from Clinical Development, Medical Sciences, Clinical Operations, Regulatory Affairs, Process Development, Analytical Development, Quality, Manufacturing, Medical Affairs, Commercial, and other functions to ensure seamless execution of development programs. - Facilitate cross-functional collaboration to resolve issues, manage dependencies, and optimize resource allocation. - Lead scenario planning and contingency development to proactively address risks and shifting priorities. - Lead and coordinate cross-functional program teams including OUS affiliates ensuring all stakeholders are synchronized on priorities, timelines and deliverables. Operational Excellence & Team Leadership - Build and mentor a high-performing program management team, fostering a culture of strategic thinking, ownership, and continuous improvement. - Develop and implement best practices, tools, and systems to enhance program execution and portfolio visibility. - Provide coaching and support to global program and project managers across the organization. Minimum Requirements: - Bachelor’s degree in life sciences, engineering, or related STEM field required; advanced degree (MS, MBA, PhD) preferred. - 10+ years of experience in biopharmaceutical drug development and program management, including leadership of complex development programs. Additional Preferences: - Proven success in managing cross-functional teams and global development programs in gene therapy, biologics, or advanced modalities. - Deep understanding of clinical development, regulatory pathways, CMC, and manufacturing operations. - Strong strategic planning, communication, and stakeholder engagement skills. - Demonstrated ability to lead in a matrixed environment and influence at the executive level. Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (https://careers.lilly.com/us/en/workplace-accommodation) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response. Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status. Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia Network, Black Employees at Lilly, Chinese Culture Network, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinx at Lilly (OLA), PRIDE (LGBTQ+ Allies), Veterans Leadership Network (VLN), Women’s Initiative for Leading at Lilly (WILL), enAble (for people with disabilities). Learn more about all of our groups. Actual compensation will depend on a candidate’s education, experience, skills, and geographic location. The anticipated wage for this position is $156,000 - $253,000 Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly’s compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees. #WeAreLilly