Job DetailsJob Location: Irvine CA - Irvine, CA 92614Position Type: Full TimeEducation Level: CASalary Range: $110,000.00 - $125,000.00 Salary/yearTravel Percentage: RemoteTemco Logistics | New & Strategic Role Temco Logistics is growing—and so is our Legal team. We’re excited to introduce a newly created Legal Operations Manager role designed to help scale, structure, and optimize legal operations across the organization. This is a high-impact opportunity for a strategic, systems-minded professional who thrives at the intersection of legal, technology, and business operations. About the Role The Legal Operations Manager will play a critical role in strengthening the effectiveness and efficiency of Temco’s Legal Department. You’ll partner closely with the General Counsel, Legal team, IT, and business stakeholders to build scalable processes, leverage technology, and deliver insights that reduce risk and support smart decision-making. This role is ideal for someone who enjoys building from the ground up, driving measurable improvements, and bringing structure to fast-moving environments. What You’ll Do Design, implement, and continuously improve workflows and processes across all Legal Department functions Establish, track, and analyze key performance indicators (KPIs) and operational metrics to measure efficiency, workload, and risk exposure Prepare and deliver regular reporting packages for the General Counsel and senior leadership on department performance and resource utilization Evaluate, implement, and administer legal technology and systems that improve visibility, consistency, and scalability Serve as the primary liaison between Legal and IT, ensuring smooth system integration and ongoing support Develop, implement, and enforce outside counsel guidelines to optimize spend and performance Lead and manage legal operations projects, ensuring timelines, scope, and outcomes are aligned with business priorities What We’re Looking For 7+ years of experience in legal operations, legal project management, or a related field (corporate legal department experience strongly preferred) Strong technical aptitude with hands-on experience managing legal technology platforms and tools Demonstrated success designing and implementing process improvements that drive measurable efficiency gains Proven project management skills with the ability to juggle multiple initiatives simultaneously Excellent written and verbal communication skills, with the ability to clearly present complex information to diverse audiences Paralegal certification is a plus, but not required Temco Logistics is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. Qualifications

Align yourself with an organization that has a reputation for excellence! Cedars Sinai was awarded the National Research Corporation’s Consumer Choice Award 19 years in a row for providing the highest-quality medical care in Los Angeles. We also were awarded the Advisory Board Company’s Workplace of the Year. This annual award recognizes hospitals and health systems nationwide that have outstanding levels of employee engagement. We provide an outstanding benefit package that includes health care, paid time off and a 403(B). Join us! Discover why U.S. News & World Report has named us one of America’s Best Hospitals. What will you be doing in this role? Under the direction of Patient Financial Services, Compliance and Revenue Integrity, the Clinical Denials Management Program Coordinator RN is responsible for overall management and communication of clinically based appeals between C.S.M.C. and outside payers. You will also act as a liaison and point of contact to/for PFS, Case Management and other C.S.M.C. representatives for denial and appeal inquiries. In addition, you will actively manage, maintain and communicate to appropriate partners denial and appeal activities, trends, and recommended corrective action plans. Duties include: - Identification and facilitation of educational opportunities with case management department, providers, and payers to decrease denials and improve quality of service to patients. - Provide periodic educational sessions to case management department in relation to denial trends, changes in reimbursement mechanisms that can affect patient access to service, and updates in contractual agreements that may affect case management processes. - Reviews all denials and determines appropriates of denial based upon InterQual guidelines, professional judgment, and/or community standards. - If appeal appropriate, constructs letter of appeal documenting a clinically-oriented rebuttal to denied days/services based on InterQual guidelines, professional judgment, and/or community standards. - Incorporates into appeal letter contractual and/or regulatory support for days/services denied as appropriate. - Maintains strict adherence to all timelines in order to meet deadlines for submission of appeal and avoid loss of appeal due to lack of timeliness. - Uses electronic database to track reason for denial, result of denial review as it relates to ability to appeal, date of appeal actions, outcome of appeal if appropriate. - Monitors for response to appeal as appropriate. - Provides for follow-up communication when response is not received timely. - Coordinates communication for second level appeals when appropriate - Makes recommendations for advance of appeal efforts to legal level. - On cases where no appeal appropriate provides documentation to support decision. - Monitors, identifies and reports on suspected or actual trends in denials. - Works in collaboration with Case Management, PFS, providers, other C.S.M.C. departments and health plans to develop corrective action plans to address identified trends in reasons for denials. - Monitors and reports on revenue recovery resulting from appeal efforts. - Maintain knowledge of federal, state and other regulatory agency rules and regulation including The Joint Commission, CMS, Medi-Cal etc. - Maintain current knowledge of Medicare, Medi-Cal and other third-party payor reimbursement requirements. - Maintain awareness of evidence based clinical practices. - Completes retrospective U.R. on patients whose admit and discharge time frames did not allow for concurrent UR as cases are identified. - Identifies contact on payer side for receiving UR information as able and communicates UR information in a timely manner to avoid denial for lack of clinical information.

• Drive Cross-Functional Execution: Provide horizontal leadership across R&D, Project Management, and Operations teams to deliver complex programs, resolve high-priority customer concerns, and ensure global alignment on objectives. • Act as a Trusted Partner to Internal R&D Customers: Build strong relationships with internal customers to understand operational and capacity needs and translate them into clear, actionable deployment and execution plans. • Own Program Communication & Visibility: Develop and present executive-level updates, dashboards, and Quarterly Business Reviews (QBRs) to communicate program health, risks, and outcomes. • Enable Strategic Alignment & Road Mapping: Facilitate customer discussions to align priorities and ensure initiatives support long-term business objectives. • Optimize Capacity & Resource Planning: Build and manage resource models to forecast demand, prevent bottlenecks, and support large-scale infrastructure deployments. • Lead Issue Management & Resolution: Intake, prioritize, and drive closure of customer-reported concerns, ensuring accountability and timely resolution across teams.

Job Summary This position will be responsible for supporting the people, operations, and projects of the Bon Secours Mercy Health (BSMH) corporate real estate team across three main service lines including transaction management, ambulatory facility management, and portfolio administration. ***This is a remote/work from home position. Hire must be able to work eastern time zone hours. Essential Functions - Support the Director, Real Estate Strategic Planning in research, analysis, and document management for key projects, especially around cross departmental engagement with Construction and Acute Facilities Management. - Support the real estate team with transactions being handled in-house, especially those resulting from mergers, acquisitions and dispositions. - Field questions from the markets and third-party transaction managers regarding lease language, operating expense calculation, landlord matters, and address other operational issues as they arise. - Understand and champion processes and policies as found in the BSMH Real Estate Manual. - Work independently to execute a wide range of tasks associated with the corporate real estate activity of the Ministry. This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation. Licensing/Certification CAPM, ACoM, or other related certification preferred Education 4-year Degree/Bachelor’s Degree Work Experience 3 to 5 years of experience in in healthcare / commercial real estate, or other relevant experience supporting projects and operations with a team in a very large organization. Skills - Computer and software skills (MS Office Suite). Must be very proficient in MS Excel. - Proven ability to learn new software programs. - Proven ability to produce results working 100% virtual. - Customer focus (internal & external). - Excellent communication skills, especially in virtual and in person meetings and via email. - Excellent research skills. - Impeccable attention to detail. As a Mercy Health associate, you're part of a Mission that matters. We support your well-being—personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way. What we offer - Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible) - Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts - Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders - Tuition assistance, professional development and continuing education support Benefits may vary based on the market and employment status. All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com