**Key Responsibilities** - Serve as a liaison between the accounting team and clients, ensuring clear and timely communication - Communicate financial information, invoices, and billing details to clients in both English and Spanish as needed - Assist with accounts receivable and payable processes, including payment follow-ups - Coordinate with legal and operations teams to ensure accurate case-related billing - Review settlement agreements and ensure financial terms are accurately reflected and processed - Maintain and update financial records in accounting systems - Respond to client inquiries regarding billing, payments, and account status - Support account reconciliation and resolve discrepancies - Ensure compliance with internal policies and legal financial procedures

About the Company At BenefitHub, our commitment is to offer employee perks and voluntary benefits that give real value to employees, focusing on enhancing the quality of their daily lives. We continuously strive to add unique and exciting values to the offers available to our members, partnering with a diverse range of global brands to achieve this. This role provides a unique opportunity to become part of one of the fastest-growing benefits technology companies in the US, with expanding influence globally. Join our mission to improve the daily life of millions by providing access to the world’s largest selection of personally relevant benefits. By contributing to our goal of becoming the most widely used benefits platform, you will be enhancing the lives of millions of people around the globe. Responsibilities: - Manage accounts payable and accounts receivable within NetSuite, including invoicing, cash application, and collections - Maintain and reconcile subscription billing data between NetSuite and billing platforms - Support revenue recognition in accordance with ASPE 3400 / IFRS 15 using NetSuite ARM (Advanced Revenue Management) - Create and maintain deferred revenue schedules, contract assets, and revenue arrangements in NetSuite - Prepare and post journal entries, including accruals, prepaids, and revenue-related entries - Perform monthly reconciliations of bank accounts, payment processors, and key balance sheet accounts - Execute and support month-end and year-end close processes within NetSuite - Support audit activities by ensuring accurate system records and providing required documentation - Identify and implement process improvements and automation opportunities within NetSuite workflows - Draft basic contracts from established templates and upkeep document management systems Qualifications: - Bachelor’s degree in Accounting, Finance, or a related field - 2–5 years of accounting or bookkeeping experience, preferably in a SaaS or subscription-based environment - Strong understanding of accounting principles and practices - Proficiency in Netsuite strongly preferred (specifically with Advanced Revenue Management) - Advanced knowledge of Microsoft Excel and familiarity with other Office 365 programs - High level of accuracy and attention to detail - Strong organizational and time-management skills - Ability to work independently and as part of a team BenefitHub is proud to offer highly competitive salaries along with a very generous perks & benefits package for full-time Team Members.

About the Company At BenefitHub, our commitment is to offer employee perks and voluntary benefits that give real value to employees, focusing on enhancing the quality of their daily lives. We continuously strive to add unique and exciting values to the offers available to our members, partnering with a diverse range of global brands to achieve this. This role provides a unique opportunity to become part of one of the fastest-growing benefits technology companies in the US, with expanding influence globally, which is why this opportunity requires Canadian Accounting experience. Join our mission to improve the daily life of millions by providing access to the world’s largest selection of personally relevant benefits. By contributing to our goal of becoming the most widely used benefits platform, you will be enhancing the lives of millions of people around the globe. Responsibilities: - Manage accounts payable and accounts receivable within NetSuite, including invoicing, cash application, and collections - Maintain and reconcile subscription billing data between NetSuite and billing platforms - Support revenue recognition in accordance with ASPE 3400 / IFRS 15 using NetSuite ARM (Advanced Revenue Management) - Create and maintain deferred revenue schedules, contract assets, and revenue arrangements in NetSuite - Prepare and post journal entries, including accruals, prepaids, and revenue-related entries - Perform monthly reconciliations of bank accounts, payment processors, and key balance sheet accounts - Execute and support month-end and year-end close processes within NetSuite - Support audit activities by ensuring accurate system records and providing required documentation - Identify and implement process improvements and automation opportunities within NetSuite workflows - Draft basic contracts from established templates and upkeep document management systems Qualifications: - Canadian accounting experience - firm requirement - Bachelor’s degree in Accounting, Finance, or a related field - 2–5 years of accounting or bookkeeping experience, preferably in a SaaS or subscription-based environment - Strong understanding of accounting principles and practices - Proficiency in Netsuite strongly preferred (specifically with Advanced Revenue Management) - Advanced knowledge of Microsoft Excel and familiarity with other Office 365 programs - High level of accuracy and attention to detail - Strong organizational and time-management skills - Ability to work independently and as part of a team BenefitHub is proud to offer highly competitive salaries along with a very generous perks & benefits package for full-time Team Members: - Medical, Vision, and Dental (Employer paid 75% of monthly contributions) - Domestic Partner Coverage for all insurance plans - 100% employer-paid Life Insurance - 401(K) retirement plan options (including employer contribution) - Generous Paid Time Off (PTO) - Generous Paid Paternity and Maternity Leave Policies - 11 Holidays (Including office closed day after Thanksgiving) - Professional development opportunities - Flexible work schedules - Collaborative and innovative work environment - Remote-friendly work arrangements - Employee discount program - Flexible Spending Account program - Voluntary Benefit Programs (STD, LTD, Life Insurance, Accident)

• Act as the primary point of contact for clients, ensuring timely and accurate delivery of accounting and tax services. • Monitor and manage accounting and tax compliance requirements for clients, including tax and statutory filings. • Provide guidance to clients on accounting and tax best practices. • Coordinate with internal teams and local service providers to ensure timely delivery of services. • Develop and maintain excellent relationships both with clients and local service providers/teams to understand their needs and provide customized solutions with a proactive approach. • Support the development and implementation of new services and processes to improve the client experience. • Maintain accurate records of client information and ensure all documentation is up to date and complete by leverage the Systems include but not limited to Salesforce, SharePoint, FreshDesk, Microsoft Teams, and any other related software systems. • Create service tickets and sense check data provided by customers and/or local service providers/teams. Monitor the status of assigned tasks and tickets, provide regular updates where required. • Respond to customer ad hoc queries, ensure appropriate teams are involved in the event of either escalations or opportunities for service add-ons. • Build and maintain region and/or service line specific knowledge base. • Additional duties as assigned.