• Own technical onboarding and implementation for our largest Enterprise accounts, both as part of paid Professional Services packages and ad-hoc — managing API integrations, SSO configuration, custom workflows, and email deliverability from start to finish. • Serve as the primary technical expert on the CX team — answering customer and internal questions across APIs, integrations, AI capabilities, and platform architecture without needing to escalate to Engineering. • Partner with our Sales team in pre-sales conversations to provide technical credibility, scope custom implementations, and help close Enterprise deals. • Build and ship lightweight internal CX tooling — using Retool, custom integrations, automations, and AI — that helps our team deliver faster and more consistently for customers. • Surface product gaps and integration opportunities discovered through customer conversations directly to the product team, acting as a high-signal feedback channel. • Help define the playbook for this function — building processes, documentation, and standards for technical consulting and solutions engineering at Rally from the ground up.

• Own the end-to-end implementation for a portfolio of districts; accountable for their platform onboarding, data ingestion, configuration of add-on modules, training, change management, communication, and continuous project management • Lead kickoff calls and project alignment sessions with district stakeholders, establishing ownership structures, rollout timelines, and measurable success criteria • Build phased implementation plans tailored to each district's purchased modules, grade levels served, and state compliance requirements (e.g., eCap, CCRI, CCMR, and other state CCR mandates) • Maintain an implementation tracker for each district, logging project status, action items, decisions, and upcoming milestones using Gainsight and Salesforce • Lead recurring check-in calls with district champions and executive sponsors, keeping projects on track and stakeholders aligned • Proactively surface risks to launch timelines and escalate to the Director of Implementations as needed

Job Overview Specright is looking to hire an Implementation Consultant within our Implementation Team. In this role you will be responsible for collecting customer requirements as inputs to design and implement Specification Data Management solutions for customer accounts. You will collaborate with our customers while providing best practice recommendations, developing solution designs and ensuring success of their implementation. You will work cross-functionally with teams including Sales, Marketing, Product Management, Customer Success and Software Engineering. Roles & Responsibilities - Responsible for the requirement creation and solution design of customer solutions and ensuring implementation success for projects in varying business size, including enterprise - Define and document solution design, user stories and requirements inclusive of configuration, custom development and data migration - Work with the Solution Data Architect & Project Manager to define a scope and deliverables for a successful implementation - Consult, lead, and guide customers with best practices to support customers in business transformation and process optimization as part of a Specright implementation - Help customers transform their business with SDM technology - Configure objects, layouts, and workflows in Specright with Salesforce.com admin functions - Perform quality assessments against requirements and acceptance criteria - Assist with data imports, quality checks, and verification of client data - Work one-on-one with clients in the following industries: beauty and cosmetics, consumer goods, packaging, food & beverage, wine & spirits, automotive, and chemicals - Train and mentor new members within the team, for product and industry best practice - Conduct weekly technical training and/or mentorship for the team Basic Qualifications - 3+ years of technical experience required (or equivalent) within manufacturing, HLS, or hi-tech - Salesforce.com admin experience required - Software configuration and/or development experience - Experience developing Business Requirements Documentation, data mapping, process flow diagrams, data models, configuration and deployment - Experience with SaaS hybrid implementation methodology Preferred Qualifications - Ability to present to C-level executives and leadership - Industry experience in HLS, Consumer Goods, Food & Beverage, Packaging or Supply Chain highly preferred - Customer oriented and phenomenal at building client and project team relationships Soft Skills - Be an active learner - Ability to communicate in business terms with customer and technical terms with implementation teams - The desire to dive head first into new technology and provide recommendations of other technologies to help solve customer business challenges - Able to manage multiple projects at once - Fast learner, team player, can-do attitude, highly organized, execution-oriented - Strong attention to detail - Highly accountable to deliver tasks on time or early - Thrives in tackling challenges and able to identify possible solutions

Optum Insight is improving the flow of health data and information to create a more connected system. We remove friction and drive alignment between care providers and payers, and ultimately consumers. Our deep expertise in the industry and innovative technology empower us to help organizations reduce costs while improving risk management, quality and revenue growth. Ready to help us deliver results that improve lives? Join us to start Caring. Connecting. Growing together. We are seeking a highly skilled and motivated IT professional to join our team as a Technical Implementation Engineer. In this role, you will be responsible for building, configuring, installing, and upgrading servers and workstations, as well as implementing and testing cardiology products. You will provide Tier 2 technical support and troubleshooting for hardware, software, and network issues to both internal and external customers. Your expertise will ensure optimal system performance in accordance with specifications for patient care and regulatory requirements. Additionally, you will integrate Optum Cardiology’s solutions with other Optum and third-party products. You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. Primary Responsibilities: - Deploying, implementing and configuring all purchased Optum Cardiology products and solutions - Test, benchmark, and verify that the implemented system is error free and functional prior to delivery to the customer - Work closely with customers to benchmark, design, plan and implement cardiology solutions - Responsible for onsite asset review included as part of the implementation and transition to the Support group - Responsible for all parts issued for builds which include counting, recording, exchange, replacement, report shortages and filing RMA reports - Perform Final Quality Assurance for finished systems, as assigned in accordance to Enterprise Imaging quality system - Resolve technical problems, analyze and evaluate issues that may occur during implementation You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualification: - 3+ years of IT experience implementing Information Systems (or related) experience building and configuring systems as well as supporting both internal and external customers - Experience with Windows based applications such as Word, Excel, and MS server 2019 - Understanding of Network topology and protocols - Active Directory knowledge and understanding - Advanced troubleshooting (SQL, Microsoft OS, Active Directory, Networking, Hardware) - Ability and willingness to travel up to 75%25 - Driver’s License and access to a reliable transportation Preferred Qualifications: - MCSE and/or A+ Certification - Security+ certification - Experience with Medical Information Systems *All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The salary for this role will range from $72,800 to $130,000 annually based on full-time employment. We comply with all minimum wage laws as applicable. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.