• Efficiently and scalably implement use cases following the proposed solution design. • Implement the project scope within the agreed upon timelines. • Responsible for executing the allocated hours in the Planning sessions assigned to each project; otherwise, report deviations to the Project Manager. • Ensure the stabilization of implementation logic. • Generate supporting documentation for the implemented process. • Deliver the use case to the end user of the client by completing the Delivery document.

• Own technical onboarding and implementation for our largest Enterprise accounts, both as part of paid Professional Services packages and ad-hoc — managing API integrations, SSO configuration, custom workflows, and email deliverability from start to finish. • Serve as the primary technical expert on the CX team — answering customer and internal questions across APIs, integrations, AI capabilities, and platform architecture without needing to escalate to Engineering. • Partner with our Sales team in pre-sales conversations to provide technical credibility, scope custom implementations, and help close Enterprise deals. • Build and ship lightweight internal CX tooling — using Retool, custom integrations, automations, and AI — that helps our team deliver faster and more consistently for customers. • Surface product gaps and integration opportunities discovered through customer conversations directly to the product team, acting as a high-signal feedback channel. • Help define the playbook for this function — building processes, documentation, and standards for technical consulting and solutions engineering at Rally from the ground up.

• Own the end-to-end implementation for a portfolio of districts; accountable for their platform onboarding, data ingestion, configuration of add-on modules, training, change management, communication, and continuous project management • Lead kickoff calls and project alignment sessions with district stakeholders, establishing ownership structures, rollout timelines, and measurable success criteria • Build phased implementation plans tailored to each district's purchased modules, grade levels served, and state compliance requirements (e.g., eCap, CCRI, CCMR, and other state CCR mandates) • Maintain an implementation tracker for each district, logging project status, action items, decisions, and upcoming milestones using Gainsight and Salesforce • Lead recurring check-in calls with district champions and executive sponsors, keeping projects on track and stakeholders aligned • Proactively surface risks to launch timelines and escalate to the Director of Implementations as needed

Job Overview Specright is looking to hire an Implementation Consultant within our Implementation Team. In this role you will be responsible for collecting customer requirements as inputs to design and implement Specification Data Management solutions for customer accounts. You will collaborate with our customers while providing best practice recommendations, developing solution designs and ensuring success of their implementation. You will work cross-functionally with teams including Sales, Marketing, Product Management, Customer Success and Software Engineering. Roles & Responsibilities - Responsible for the requirement creation and solution design of customer solutions and ensuring implementation success for projects in varying business size, including enterprise - Define and document solution design, user stories and requirements inclusive of configuration, custom development and data migration - Work with the Solution Data Architect & Project Manager to define a scope and deliverables for a successful implementation - Consult, lead, and guide customers with best practices to support customers in business transformation and process optimization as part of a Specright implementation - Help customers transform their business with SDM technology - Configure objects, layouts, and workflows in Specright with Salesforce.com admin functions - Perform quality assessments against requirements and acceptance criteria - Assist with data imports, quality checks, and verification of client data - Work one-on-one with clients in the following industries: beauty and cosmetics, consumer goods, packaging, food & beverage, wine & spirits, automotive, and chemicals - Train and mentor new members within the team, for product and industry best practice - Conduct weekly technical training and/or mentorship for the team Basic Qualifications - 3+ years of technical experience required (or equivalent) within manufacturing, HLS, or hi-tech - Salesforce.com admin experience required - Software configuration and/or development experience - Experience developing Business Requirements Documentation, data mapping, process flow diagrams, data models, configuration and deployment - Experience with SaaS hybrid implementation methodology Preferred Qualifications - Ability to present to C-level executives and leadership - Industry experience in HLS, Consumer Goods, Food & Beverage, Packaging or Supply Chain highly preferred - Customer oriented and phenomenal at building client and project team relationships Soft Skills - Be an active learner - Ability to communicate in business terms with customer and technical terms with implementation teams - The desire to dive head first into new technology and provide recommendations of other technologies to help solve customer business challenges - Able to manage multiple projects at once - Fast learner, team player, can-do attitude, highly organized, execution-oriented - Strong attention to detail - Highly accountable to deliver tasks on time or early - Thrives in tackling challenges and able to identify possible solutions