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Transforming school districts into talent pipelines
Implementation Manager
Location
United States
Posted
94 days ago
Salary
$80K - $95K / year
Seniority
Senior
Job Description
Implementation Manager
SchooLinks
• Own the end-to-end implementation for a portfolio of districts; accountable for their platform onboarding, data ingestion, configuration of add-on modules, training, change management, communication, and continuous project management • Lead kickoff calls and project alignment sessions with district stakeholders, establishing ownership structures, rollout timelines, and measurable success criteria • Build phased implementation plans tailored to each district's purchased modules, grade levels served, and state compliance requirements (e.g., eCap, CCRI, CCMR, and other state CCR mandates) • Maintain an implementation tracker for each district, logging project status, action items, decisions, and upcoming milestones using Gainsight and Salesforce • Lead recurring check-in calls with district champions and executive sponsors, keeping projects on track and stakeholders aligned • Proactively surface risks to launch timelines and escalate to the Director of Implementations as needed
Job Requirements
- 3+ years of experience in implementation, customer success, project management, or a client-facing role, preferably in K-12 EdTech or education services
- Proven ability to manage multiple complex projects simultaneously across different clients, timelines, and configurations
- Exceptional written and verbal communication skills. Comfortable presenting to district leadership and writing clear, action-oriented follow-ups
- Highly organized and detail-oriented, with the ability to build consistent processes across a varied client portfolio
Benefits
- 100% health care coverage for Employee
- 401K with company matching
- Dental & Vision
- Parental Leave
- Subsidized gym membership
- Remote work stipend
- Annual team offsite
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