• Provide best in class customer service to Logically's customer base • Adhere to company values while following best practices and operational procedures • Manage the status of open tickets/projects and complete technical and operational tasks to address project deliverables efficiently and accurately • Execute project management responsibilities including timeline coordination, stakeholder communication, and deliverable tracking for assigned implementation projects • Deploy and configure security infrastructure dependent upon circumstantial business and technology requirements • Execute firewall builds, upgrades, and complex configurations across multiple platforms (SonicWall, Fortinet, other) • Deploy and configure SASE (Secure Access Service Edge) and SSE (Security Service Edge) solutions including FortiSASE and SonicWall Cloud Secure Edge • Implement email security solutions including Proofpoint configuration, policy deployment, and integration with existing mail infrastructure • Deploy and configure security awareness training platforms including KnowBe4 campaigns, phishing simulations, and reporting dashboards • Deploy and configure endpoint security solutions including SentinelOne, Huntress, and other NGAV platforms across diverse customer environments • Install, configure, and troubleshoot Linux-based log collectors and syslog infrastructure for SIEM integration • Implement wireless solutions including access points, controllers, and captive portal configurations across various platforms • Configure VPN solutions including site-to-site, client-based, and remote access implementations • Implement switching solutions including VLAN configuration, spanning tree, link aggregation, and access control • Execute security policy configurations including NAT, access rules, content filtering, and security service management • Coordinate with customers and internal teams to schedule implementation activities and manage project timelines • Conduct project status meetings and provide regular updates to stakeholders on implementation progress • Perform complex troubleshooting and root cause analysis for advanced and/or escalated issues • Validate deployments through systematic testing and quality assurance procedures • Create and maintain comprehensive deployment documentation including as-built diagrams, configuration standards, and troubleshooting guides • Collaborate with engineering teams to refine implementation procedures and identify process improvements • Provide escalated support for complex technical issues requiring deep expertise • Mentor Security Implementation Technicians on advanced technical concepts and implementation best practices • Participate in on-call rotation to support critical customer needs • Ensure compliance with company policies, procedures, and all contractual and regulatory requirements • Apply risk management principles to assess security configurations and recommend improvements

• Ensure security and resilience of cloud infrastructure • Provide leadership in cloud security practices • Collaborate with infrastructure and engineering teams to secure cloud-native applications • Design, implement, and manage security solutions for AWS environments and Kubernetes clusters • Build, deploy, and maintain infrastructure-as-code using Terraform • Conduct security assessments and audits on AWS and Kubernetes deployments • Embed security best practices into CI/CD pipelines • Monitor and respond to cloud security incidents

• Lead a deep technical discovery of iOS networking capabilities related to secure traffic routing, enterprise access, and managed application controls • Evaluate the use of Apple NetworkExtension frameworks, including Packet Tunnel Provider, for implementing a custom VPN based traffic steering solution • Assess feasibility of per app VPN models tied to managed browser applications such as enterprise managed Chrome or Edge, or a custom secure browser • Define how authentication state can dynamically control access to internal enterprise resources while maintaining baseline internet protection • Analyze mobile device management requirements, including supervised device considerations, configuration deployment, and policy enforcement • Document architectural options, tradeoffs, and constraints imposed by Apple platform policies and APIs • Identify integration points with existing security infrastructure, including certificate handling, identity flows, and remote configuration • Define emergency control and fail safe behaviors appropriate for enterprise security environments • Produce a clear set of technical findings, risks, and recommended architecture to guide downstream product development

• Serve as our Clients’ primary technical point of contact throughout a project life cycle • Hands-on experience designing, implementing, and operationalizing security controls across a wide range of IT and enterprise business systems • Understand and articulate complex technical information to both technical and non-technical audiences • Ability to autonomously prioritize and successfully deliver across a portfolio of projects in a fast-paced environment • Author comprehensive business and technical collateral to support the business that is proficiently tailored to both technical and managerial audiences • Capable of managing sales activities with multiple Account Managers across Washington, Oregon, Montana, Wyoming, Alaska and Idaho.