• Perform HCP and patient registration activities, according to program protocols and applicable departmental procedures. • Process data entry activities of pertinent information received at different points of contact during the delivery of program services. • Provide answers to general inquiry calls submitted via telephone or web-based platforms on program services, disease state or product related questions, based on information provided as part of the program materials. • Provide medical support to patients and health care providers, including but not limited to education on specific diseases and therapies and disease management, based on the information provided as part of the program materials. • Prepare for and attend extensive, specialized training sessions for specific therapies provided by the pharmaceutical team. • Telephone support (including maintenance calls and adherence support both inbound and outbound as needed). • Administer and adhere to case-management protocols, including clinical monitoring, data collection, on-going patient follow-up, compliance, therapy disruption/discontinuation monitoring, adverse event reporting and liaison with primary healthcare providers. • Work directly with the reimbursement specialist and the physician to secure funding for their patient’s therapies; assist with alternative funding searches when needed. • Attend patient meetings, conferences as needed to educate patients, providers regarding disease/product information and case management services. • Must be able to identify and report AE’s to the Manufacturer, Med Info and enter source system and third-party systems, within respective timelines. • Maintains confidentiality of patient, client and corporate information and discusses same only with appropriate personnel. • Liaise with physicians’ offices, pharmacies, infusion/injection services providers and other parties to provide comprehensive and coordinated service to patients and physicians and resolve issues as they arise. • Participate in ongoing internal and/or external continuing education activities. • Development of training material and programs for new PSP team members. • Adhere to Sentrex Health Solutions Policies and Procedures. • Perform patient enrolment into the program and complete required follow-ups, according to program protocols and applicable departmental procedures. • Proactively offer support and advocacy to patients and HCP which includes but is not limited to enrollment, facilitation of coverage renewals, and changes throughout the patient journey, as well as facilitating reimbursement support to physicians and patients. • Provide ongoing support on disease state or product related questions, based on information provided as part of the program materials to ensure patient adherence, as dictated by the needs of the patient. • Review, analyze and validate information provided by patients for accuracy and completeness to ensure initiation and continuation of services. • Follow the program protocols to ensure that the most appropriate next step is scheduled to ensure continuity of service delivery to patients. • Follow‐up/advocate until a decision is received, ideally securing coverage for the patient. • Report and document Adverse Events as per training on updated Pharmacovigilance requirements. • Adhere to Sentrex Policies and Procedures. • Additional duties as determined by your Manager.

Role Description Reporting to the Customer Service Manager, the ideal candidate will interact with our customers to provide product technical and process information in response to inquiries, concerns, and requests for technical support on spa products and services. The incumbent will provide a high level of customer service for our English and French speaking dealer and service center base, primarily through handling phone calls and emails and on-site service as required. - Provide expertise to our dealers and customers to resolve technical, functional, and operational issues for spa and swim spa product. - Answer and respond professionally to technical dealer calls and emails with a customer first aptitude. - Provide verbal instruction and French translation as needed for repairing spas and installing accessories. - Perform service calls to the customer site as required. - Troubleshoot warranty related issues, providing customers with an explanation of warranty terms for various products. - Write technical memos and product bulletins to keep dealers current on product updates. - Work with the QA department on continuous improvement of our products. - Provide the organization with analysis regarding problems reported from the field. Qualifications - Fully fluent in French and English. - A minimum of 5 years’ experience with customer interaction in a manufacturing/industrial environment. - Strong technical aptitude and hands-on capability in the field. Knowledge of spa products is an asset. - Working knowledge of mechanic components and electrical troubleshooting. - Demonstrated verbal and written communication skills. - Excellent problem-solver, able to manage and resolve conflict. - Ability to work independently and effectively with co-workers and customers. - Knowledge of MS Office Suite, ERP systems. - Understanding of electro-mechanical concepts is required. Requirements - Occasional travel, valid passport and driver’s license required. - Occasional overtime and weekend work may be required. Benefits - 401(k) matching. - Dental insurance. - Employee discount. - Health insurance. - Life insurance. - Paid time off. - Vision insurance.

Telemedicine Opportunity: Independent PMHNP Contractor (Remote) Seasoned Recruitment, in collaboration with a rapidly growing, innovative telemedicine platform, is actively recruiting dedicated Psychiatric Mental Health Nurse Practitioners (PMHNPs) to serve as 1099 Independent Contractors. We seek practitioners ready to embrace the highest levels of autonomy while leveraging robust professional support in a fully remote setting. Practice Incentives: Autonomy and Work-Life Integration: As a 1099 professional, you control your caseload and set your own hours, facilitating superior work-life balance while practicing from home. Income Stability:  We mitigate the risk of independent practice by offering guaranteed compensation for both scheduled last-minute patient cancellations and no-shows, valuing your commitment of time. Rapid Integration:  Benefit from our streamlined, dedicated onboarding process, which includes accelerated credentialing to maximize your speed to patient care. Administrative Support:  If your state mandates a collaborating physician, our team provides assistance with the search and coordination process. Role and Scope of Practice: - Role: Psychiatric Mental Health Nurse Practitioner (PMHNP) - Employment Type: 1099 Independent Contractor - Setting: Exclusively Telehealth (Fully Remote) - Duties: Deliver comprehensive psychiatric evaluations, execute medication management, and provide patient education utilizing a secure, user-friendly telehealth platform. Essential Qualifications: - Candidates must meet the following minimum requirements: - Current, unrestricted PMHNP certification. - Board Certification through either the AANP or ANCC. - Active, unrestricted Nurse Practitioner license in one or more U.S. states. - Possession of current DEA registration or willingness to get one. - Demonstrated competency and comfort in the application of telehealth technology. - Ability to maintain a dedicated, private home office environment to strictly ensure patient confidentiality. To Apply: Please email your resume to gethired@seasonedrecruitment, or apply directly to this job posting, or schedule directly on our calendar to speak with one of our recruiters by clicking on this link:  https://calendly.com/seasoned-recruitment/telephone-screening

Unleash Your Potential: Remote PMHNP - Flex Scheduling Description Are you a dedicated and passionate Psychiatric Mental Health Nurse Practitioner (PMHNP) ready to elevate your career and make a profound difference in people's lives—all from the comfort of your own home? Seasoned Recruitment is actively seeking compassionate PMHNPs across the nation to join our expanding network. We champion your autonomy and provide unparalleled support, allowing you to focus purely on exceptional patient care. If you are looking for a flexible, supportive, and highly-compensated remote opportunity, your search ends here. Responsibilities - Conduct thorough and comprehensive psychiatric evaluations and assessments. - Design and execute personalized, evidence-based treatment plans. - Provide expert medication management and therapeutic interventions as appropriate. - Engage in collaborative care with interdisciplinary teams to ensure holistic patient well-being. - Maintain precise and timely electronic health records (EHRs). Qualifications - Current, unrestricted Psychiatric Mental Health Nurse Practitioner (PMHNP) license in at least one U.S. state. - Master's or Doctoral degree from an accredited nursing program. - Active/Clean DEA registration, or willingness to apply - Proven expertise in clinical assessment and diagnostic skills. - Exceptional communication, interpersonal, and team collaboration abilities. - Proficiency with telehealth technology and electronic health records. Why Apply? - Guaranteed Pay: Receive full compensation for all last-minute cancellations and no-shows, ensuring stable and competitive income. - Set Your Schedule: Enjoy complete control over your work-life balance; work as much or as little as you desire. - Full Back-Office Support: We handle all administrative burdens—including credentialing, billing, and marketing—so you can dedicate your energy to patient care. - Supportive Environment: We foster a culture that values professional development, autonomy, and work-from-home flexibility. - Collaborating Physician:  Assistance obtaining a collaborative physician. (if needed)  Ready to Make a Difference? Take the next step in your career today! We'd love to connect with you. - Schedule Your Interview Directly: Click here to access our calendar to schedule directly. - For Questions: Please email us at: gethired@seasonedrecruitment.com