Overview Online Adjunct Instructor - MOA An Online Adjunct Instructor is responsible for teaching contracted course(s) in accordance with Concorde curriculum requirements and meeting Concorde Standards and Mission. An Online Adjunct Instructor is contracted to teach and facilitate a meaningful learning experience of the course competencies in the curriculum, proactively supporting all facets of Concorde’s mission, and working with key members of the academic team to support student success. An Online Adjunct Instructor is responsible for fostering and encouraging an online culture of learning through appropriate distance delivery mechanisms. All Concorde associates are required to display professionalism and uphold Concorde’s Mission and the core values of respect for the individual, integrity, teamwork, customer service, and achievement. Responsibilities Principal Accountabilities & Deliverables - Prepare for teaching. - Prepare for class starts by ensuring assigned sections are free from error, all due dates are set appropriately, digital materials are accessible, and course(s) is paired correctly with any 3rd party tools - Follow approved lesson/unit plans provided by the College - Keep informed of current standards related to instructional area - Teach assigned course(s). - Follow approved curriculum/course outline - Present material in an engaging and positive fashion - Maintain an online classroom environment conducive to learning - Provide three synchronous sessions each term, in week one, week four, and week nine - Respond to student communication within 24 hours - Post interactive responses to student discussion posts within the LMS at least four times each week and at least once on the weekend - Grade all assignments submitted by students within 72 hours - Provide robust feedback to help with student success along with grading based on rubrics provided - Support student success. - Evaluate student progress - Report high-risk students to the Dean of Online Learning - Reach out to students who are struggling or are high-risk - Supplement student material when needed - Refer students to their campus’s Academic Dean/Program Director/Student Affairs if additional advising is necessary - Keep accurate and timely records. - Maintain student records and grades - Post mid-term grades within 48 hours of the start of week six - Other duties as assigned Qualifications Education / Experience - HS Diploma or GED (Required) - Minimum of Associate's degree in Medical Assisting or Medical Office Administration (Required) - Minimum of 3 years of experience in Medical Assisting or Medical Office Administration (Required) - Successful completion of the Concorde Online Facilitator Training course - Exceptional oral, written, and interpersonal communication skills with the ability to apply common sense to carry out instructions and instruct others - Must be able to read and follow lesson plans or guides, present educational information to participants in a clear fashion, address questions or concerns and utilize effective training/instructional methods to reinforce learning - Access to personal computer, broadband Internet services, and other hardware/software as determined by the Dean of Online Learning and/or the LMS Administrator Skills - Preferred Qualifications: Experience in Canvas - A minimum of two years online teaching experience Standard Abilities - Able and willing to: - Communicate, think, learn, and reason - Use computers and computer systems (including hardware and software) to process transactions, store documents, enter data, or perform assigned tasks - Safely ambulate and/or maneuver when on-site at Company locations - Demonstrate and utilize active listening, inductive reasoning, information ordering and category flexibility - Ability to use good judgment, problem-solving and decision-making skills - Ability to maintain confidentiality and manage sensitive information with discretion - Ability to work in a fast-paced environment where deadlines are essential and multiple projects are worked simultaneously - Ability to gain, understand and apply information and data as it relates essential functions of the position - Ability to foster long-term relationships with stakeholders

• Administer, monitor, and improve cloud-based enterprise applications, ensuring best practices, security, performance, and scalability. • Support the configuration, customization, and administration of Salesforce, including user management, enhancements, data integrity, and security. • Participate in projects related to new enterprise application selection, expansion, migrations, and decommissioning. • Document processes, configurations, and best practices for application management, integrations, and support. • Manage Salesforce users, profiles, roles, permission sets, and access reviews. • Configure Salesforce using declarative tools such as Flows, workflows, validation rules, and approval processes. • Coordinate Salesforce releases, testing, and deployment of new features. • Provide Salesforce user training, onboarding, and ongoing support. • Response to support tickets raised by internal stakeholders.

• Administer and support the Ping (ForgeRock) Identity Platform (AM, IDM, DS, IG) • Install, configure, and maintain IAM environments across development, QA, and production • Manage identity infrastructure including Access Management (SSO, MFA, federation) and Directory Services (LDAP, replication, tuning) • Monitor system performance, availability, and capacity; implement proactive improvements • Troubleshoot and resolve IAM-related issues across infrastructure, application, and integration layers • Configure and maintain Authentication trees/journeys, OAuth2, OpenID Connect, SAML integrations, Policy enforcement and access controls • Support high availability and disaster recovery (DR) configurations • Work closely with DevOps teams to implement CI/CD pipelines for IAM deployments • Perform patching, upgrades, and security hardening of IAM systems • Maintain system documentation, runbooks, and operational procedures • Ensure compliance with security policies and regulatory requirements.

Role Overview Alchemy is seeking a qualified Early Practitioner with applied, real-world experience in Windows 11 Desktop Administration Fundamentals to participate in a skills assessment validation engagement. This is a short-term, contract, remote engagement in which the Early Practitioner will complete a practitioner-level skills assessment and a brief post-assessment survey. This role does not involve teaching, instructional design, content creation, or ongoing advisory responsibilities. Engagement Details Engagement Type: Contract / 1099 – Short-term engagement Location: Remote Estimated Item Count: ~84 Estimated Time to Completion: Approximately 1–2 hours Assessment Window: Work must be completed within a defined access window (typically 5 business days once access is granted) Scope of Work Complete a practitioner-level skills assessment used for validation and standard-setting purposes. Complete a short post-assessment survey providing feedback on the assessment experience. This role does not include: • Teaching or facilitation responsibilities • Instructional or curriculum design work • Content authoring or SME review of materials • Ongoing advisory or consulting responsibilities Required Expertise The Early Practitioner should be a current practitioner with applied, real-world experience related to the following knowledge areas and skills: • Understand the basics of Windows 11 configurations and settings • Install and upgrade Windows 11 using various deployment methods • Configure Windows 11 security fundamentals including Windows Defender and firewall • Manage files, folders, and devices in Windows 11 environments • Perform basic Windows 11 maintenance and troubleshooting tasks • Manage user accounts and permissions in Windows 11 • Configure network settings and connectivity in Windows 11 • Understand Windows 11 system requirements and hardware compatibility • Use built-in Windows 11 tools for system diagnostics and repair • Manage Windows 11 updates and patch management Ideal Candidate Profile Active practitioner with hands-on experience in Windows 11 Desktop Administration Fundamentals or closely related domains. Practical, working knowledge of how the concepts listed above are applied in real professional settings. Does not need to be an academic researcher or industry thought leader — applied experience is what matters. Deliverables Completed skills assessment within the defined access window. Completed post-assessment survey. Compensation This is a flat-fee engagement, paid upon successful completion of the assessment and survey.