Overview The authorization coordinator is responsible for providing accurate and complete data input for precertification requests, verifying insurance, and obtaining authorization as required by each insurance company. The authorization coordinator works closely with branch staff to ensure adequate coordination and transition. This position is eligible for 100% remote but the employee must reside in a state where Enhabit currently operates. AK, AL, AR, AZ, CO, CT, FL, GA, ID, IL, IN, KS, KY, LA, MA, MD, MO, MS, MT, NC, NM, NV, OH, OK, OR, PA, RI, SC, TN, TX, UT, VA, WY. The right candidate for this position should be able to work 8am-5pm CST. Responsibilities - Provide specific details regarding a patient’s insurance benefits prior to admission - Obtain appropriate authorizations specific to patient’s care - Provide insurance company with all required information within contractual timelines - Verify insurance information and provide specific details of patient benefits in record; include deductible, out-of-pocket, co-pays, co-insurance, and amounts met, as well as in- and out-of-network benefits - Verify secondary insurances if primary insurance is not covered 100% - Assist with in-network agencies if insurance is out-of-network - Verify Medicare eligibility and ensure accuracy of Medicare number in the patient record Qualifications - Must have a high school diploma or equivalent. - Two years of college or professional school is preferred. - One year of third party eligibility verification experience is preferred. - One year experience in insurance authorizations is preferred. - One year experience with ICD-10, CPT codes, or HCPCS is preferred. Additional Information At Enhabit, we firmly believe our people are our greatest asset! Enhabit offers competitive benefits that support and promote healthy lifestyle choices. Some benefits, tools and resources include: - Comprehensive insurance plans - medical, dental, and vision - Generous paid time off – Up to 30 paid days off per year - 401k retirement savings plan with match - Basic life insurance at no cost to eligible employees - Employee scholarship program - Promote-from-within philosophy Pay range is $16- $20/hr Enhabit Home Health & Hospice is an equal opportunity employer. We work to promote differences in a collaborative and respectful manner. We are committed to a work environment that supports, encourages and motivates all individuals without discrimination on the basis of race, color, religion, sex (including pregnancy or related medical conditions), sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, genetic information, or other protected characteristic. At Enhabit, we celebrate and embrace the special differences that makes our community extraordinary. This position is eligible for 100% remote but the employee must reside in a state where Enhabit currently operates.

@media (min-width:320px){ .careerSite{ width:100%; max-width:940px; margin-right:auto; margin-left:auto; } .cs-atscs-jobdet-rtpane{ padding-left: 0; } .maincont{ position:relative; top:0; z-index: 0; } .lpic{ float:left; width:50%; min-width:305px; } .rpic{ float:left; width:50%; } .col1{ display:inline-block; width:25%; min-width: 125px; line-height: 1.4; float:left; } .col1 label{ font-size:100%; color: black; padding: 0; } .col2{ display:inline-block; width:75%; min-width:100px; line-height: 1.4; float:left; } .col50per{ display:inline-block; width:50%; min-width:150px; line-height: 1.4; float:left; } .col25per{ display:inline-block; width:25%; min-width:150px; line-height: 1.4; float:left; } .fullwidth{ display:block; line-height: 1.4; width:100%; text-align:center; } .threequarterwidth{ display:block; line-height: 1.4; width:80%; text-align:center; margin-left:auto; margin-right:auto; } .g_row{ clear:both; width: 100%; padding-top:15px; } footer{ position: relative; } } @media (min-width:768px){ .cs-atscs-jobdet-rtpane{ padding-left: 250px; } .maincont{ top:0px; } } .emplink{ color: blue; cursor: pointer; text-decoration: none; font-size: 20px; font-weight: bold; } Advertisement Closes 4/23/2026 (8:00 PM EDT) 26-01788 Human Srvs Surveyor Pay Grade 14 Salary $43,210.08 - $64,816.08 Annually Employment Type EXECUTIVE BRANCH | FULL TIME | ELIGIBLE FOR OVERTIME PAY | 18A | 37.5 HR/WK Click here for more details on state employment. Hiring Agency Cabinet for Health & Family Services | Dept for Behav Health, Dev & Int Disab Location Location Varies, USA The agency may authorize the selected candidate to telecommute. The agency may terminate or modify the telecommuting arrangement at any time Description We are looking for a motivated person to join our team in the Division of Program Integrity. Our work environment values diversity and inclusion and we offer benefits including health, life insurance, flexible work schedules, paid sick and vacation leave and retirement benefits. Our division is designed to oversee critical organizational functions including regulation review and compliance for Alcohol and Other Drug Entity (AODE) licensed agencies. Responsibilities include but are not limited to: - Performs inspections of Kentucky organizations making application or being re-certified for Alcohol and Other Drug Entity (AODE) licensure and associated certifications; and performs other duties as assigned. - Conducts initial, re-certification inspections of health care organizations applying for AODE licensure with assigned geographic region. - Provides technical assistance to current and potential providers concerning licensure requirements, Driving Under the Influence and Narcotic Treatment Program certifications. Explains rules, regulations and policies governing these programs. Provides support for internal data tracking systems. - Reviews corrective action plans and performs follow up inspections to ensure compliance with applicable state and federal laws. Issues notice of violations. Assists with complaints and unannounced inspections to providers. Makes recommendations for revocation. - Lends testimony in matters before courts or other administrative adjudication bodies relating to citations or revocations of licensures and certifications. Skills and Expectations include but are not limited to the following: - Knowledge in the use of computer technology, e.g. Microsoft Word, Excel, PowerPoint. - Excellent organizational skills. - Excellent verbal and written communication skills. - Proven ability to collaborate with internal and external stakeholders. - Excellent problem-solving abilities and attention to detail. - Ability to manage complex tasks and projects. - Able to work with teams and individually. - Able to multi-task on various projects. The Cabinet for Health and Family Services (CHFS) participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in U.S. CHFS will only use E-Verify once you have accepted a job offer and completed the Form I-9. For more information on E-Verify, or if you believe that CHFS has violated its E-Verify responsibilities, please contact Department of Homeland Security (DHS) at 888-897-7781 or https://www.e-verify.gov/. Minimum Requirements EDUCATION: Graduate of a college of university with a bachelor's degree. EXPERIENCE, TRAINING, OR SKILLS: Two years of professional experience in emergency medical services, a health/human services program or two years of experience in inspection/investigative work or a combination of both or a related field. Substitute EDUCATION for EXPERIENCE: Additional professional training in health services, human services, social work, or a related field will substitute for the experience on a year for year basis. Substitute EXPERIENCE for EDUCATION: Additional experience in the above fields, or a related field, will substitute for the required college on a year for year basis. SPECIAL REQUIREMENTS (AGE, LICENSURE, REGULATION, ETC.): NONE Working Conditions Work is typically performed in an office setting. Investigates complaints and provides consultation to health and social service providers. Some travel is typically required. Probationary Period This job has an initial and promotional probationary period of 6 months, except as provided in KRS 18A.111. If you have questions about this advertisement, please contact Marty Purdy at marty.purdy@ky.gov or 502-330-1155. An Equal Opportunity Employer M/F/D

Overview Dental Care Alliance is seeking a professional and detail-oriented Dental Patient Service Representative to support its Centralized Scheduling. This role is responsible for managing inbound scheduling activity, supporting a centralized new patient call center, and completing human follow-up on AI-escalated scheduling interactions. The Scheduling Coordinator plays a critical role in ensuring accurate appointment placement, maximizing office schedules, and delivering consistent, high-quality patient experience across supported practices. Responsibilities Respond to inbound patient communications via phone, text message, and email in a timely and professional manner. · Schedule, reschedule, and cancel appointments for new, existing, and lapsed patients in accordance with departmental policies and procedures. · Ensure appointments are scheduled accurately using approved templates and scheduling guidelines. · Update and maintain patient demographic and appointment information within scheduling systems. · Document scheduling activity using designated task forms and systems. · Identify issues requiring office-level involvement and escalate appropriately. · Communicate effectively with leadership regarding questions, workload concerns, or process issues. --- New Patient Call Center Responsibilities · Answer inbound calls from new patients seeking to establish care. · Collect and verify required patient information and determine appropriate appointment placement based on scheduling guidelines. · Provide clear and professional explanations regarding appointment expectations, next steps, and required documentation. · Deliver a consistent, patient-centered experience that reflects organizational service standards. --- AI Scheduling Escalation Follow-Up · Review and manage scheduling conversations escalated from AI-based scheduling tools. · Complete patient follow-up via phone or text message to resolve scheduling needs. · Ensure escalated interactions result in accurate appointment placement or appropriate documentation. · Maintain timely resolution of all assigned AI escalations. --- Schedule Optimization and Patient Experience · Support schedule utilization by placing patients appropriately to maximize provider and hygiene availability. · Apply problem-solving skills to balance patient preferences with operational scheduling needs. · Maintain a professional, courteous, and patient-focused approach in all interactions. · Collaborate with team members to ensure consistent service delivery. --- Competencies · Patient Service Orientation: Demonstrates professionalism, empathy, and responsiveness in all patient interactions. · Attention to Detail: Ensures accuracy in scheduling, documentation, and patient information. · Communication Skills: Communicates clearly and professionally through verbal and written channels. · Technology Proficiency: Effectively utilizes scheduling systems, communication platforms, and AI-supported workflows. · Judgment and Decision Making: Appropriately assesses situations and escalates when necessary. · Time Management: Manages multiple tasks efficiently while meeting productivity and quality expectations. · Team Collaboration: Works cooperatively with supervisors and peers in a centralized environment Qualifications Previous experience in scheduling, call center, dental, or healthcare operations preferred. · Ability to work independently in a remote environment. · Strong organizational skills and adherence to established processes. · Proficiency with computer systems and willingness to learn new technologies. · Bilingual (English/Spanish) skills are a plus. · Proficiency in Microsoft programs, including Outlook, Teams, Excel, and Word, is required · Experience using dental or patient communication systems such as Denticon, RavePoint, and Talkdesk is preferred. --- Additional Information · All duties are subject to change based on business needs. · This position requires participation in ongoing training and performance monitoring.

• Partners with and supports field operations • Assists in the development and implementation of staffing/recruiting plans • Supports recruiting efforts, selection process and the onboarding of new Team Members • Guides and supports Field Leadership in the long and short-term planning in human resources areas such as staffing, performance management, Team Member development and talent and succession planning • Partners with and supports operations and training teams on compliance training, new initiatives, all career path training/certification, new hire orientation onboarding, and special projects • Maintains benefits and compensation knowledge • Manages and supports Team Member relations and investigations • Acts as a professional role model • Guides, trains and directs business partners on HR related federal, state and local laws and Company policies, practices and procedures • Establishes effective business relationships with leadership, staying in close contact with internal customers to understand their business needs • Supports and oversees recruiting, selection/screening and on-boarding processes to ensure vacant and backfill positions are identified and filled in a timely manner according to the KPIs in place • Guides and supports Field Leadership in the recruitment and selection process utilizing Company best practices • Participates in panel interviews and provides interview results and recommendations to hiring managers • Assists and guides the compensation process including determining appropriate pay rates for new hires, promotions, and merit increases • Works with the Human Resource Services and Administration to oversee the background/drug check activities • Assesses leadership development needs and high potential Team Members through strategic partnership with Field Leadership (e.g., talent assessments, panel reviews, etc.) • Analyzes statistical data and reports with field leadership and Vice President HR to identify and determine areas of trends and opportunity (e.g., vacancy rates, turnover, and talent gaps) and recommend action items and strategies • Develops recommendations for improving procedures and practices • Conducts HR training • Conducts exit interviews and provides feedback to field leadership • Supports Human Resources initiatives • Reports unethical behavior through proper channels • Efficiently and effectively manages resources and capacity • Participates in special human resources projects, as requested, by the human resources Leadership Team • Models the Company’s core values • Successfully demonstrates the ability to influence positive change in others • Creates and sustains excellent internal and external customer service • Develops strong working relationships • Provides quality work, products and processes to ensure alignment with company standards, values and initiatives. • Knowledgeable in and ability to apply all regulatory requirements, Company policies and procedures • Ability to build highly effective business partnerships using influence, consultative skills and diplomacy • Well versed on our compensation and benefits programs • Ability to motivate and enable others to achieve results through their contribution • Demonstrated strong verbal and written communication and interpersonal skills • Attention to detail and accuracy; and time management and organizational skills