Why you will enjoy Mondays again: - Opportunity to collaborate with a diverse group of colleagues in a fun, creative environment - Progressive career journey and opportunity for advancement - Continuous development through training, mentorship and certification programs - Exposure to modern technologies across various industries in an agile environment - Remote work A Day in the Life: - Query and optimize complex logic within Amazon Redshift to extract insights from massive, high-volume datasets. - Utilize Amplitude to build behavioral cohorts and identify specific friction points within the conversion funnel. - Design and analyze split tests by calculating sample sizes, p-values, and statistical significance to drive data-led product decisions. - Translate complex analytical findings from Amplitude and Redshift into clear, actionable narratives for product and design stakeholders. - Monitor and report on core product health metrics such as retention, churn, and LTV through automated dashboards. - Proactively identify patterns in user behavior to surface business opportunities and solve potential product challenges before they escalate. - Collaborate cross-functionally to ensure data integrity and align on tracking requirements for new feature launches. What it takes: - 2+ years of experience writing advanced SQL for large-scale data environments, specifically within Amazon Redshift or other PostgreSQL-based architectures. - Deep, hands-on expertise in Amplitude for tracking user journeys, event properties, and behavioral cohorts. - A strong foundation in applied statistics, including a deep understanding of variance, confidence intervals, and experimental design for A/B testing. - Experience transforming raw data into polished visualizations and dashboards using Amplitude or BI tools like Tableau, Looker, or Metabase. - Sharp product sense with the ability to link user actions to business outcomes like DAU/MAU and conversion rates. - Exceptional communication skills, specifically the ability to explain technical methodologies to non-technical partners. - High degree of autonomy and the ability to manage multiple analytical projects simultaneously in a fast-paced environment. - Proficiency in scripting languages like Python or R for advanced statistical modeling and data manipulation. - General understanding of data pipelines and Segment to understand how event data is routed into the warehouse. Regardless of your specific role, we seek individuals who are excited to explore, adopt, and evangelize AI tools and methodologies. If you have experience in AI or a proven track record of rapidly learning and mentoring others on emerging tech, you’ll fit right in. Equal Employment Opportunity Policy: Sparq is proud to offer equal employment opportunity without regard to age, color, disability, gender, gender identity, genetic information, marital status, military status, national origin, race, religion, sexual orientation, veteran status, or any other legally protected characteristic. We are committed to providing equal employment opportunities and believe in an inclusive workplace. If you require reasonable accommodations to participate in the job application or interview process, please let us know by contacting recruiting@teamsparq.com #LI-REMOTE

Introduction At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you’re looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher. Overview Our implementation team is growing and we're looking to hire a Benefits Technology Analyst. This is a client facing role, responsible for configuration, implementation and ongoing support of the PlanSource system. This position can be fully remote/virtual/work from home and you can be based anywhere in the US. How you'll make an impact - Support and assist administrators with basic ongoing system functions and questions - Identify and assess customers’ needs to achieve satisfaction - Troubleshoot and research issues to identify root causes - Use deductive problem-solving skills to investigate and solve a broad range of problems. - Assist with reporting requests - Update the system with any requested changes (ex. plan, rate, or rule updates) - Assist with ACA processes and data auditing - Understand employee benefits and necessary configuration rules, including cost calculations - Attend all team and global team meetings - Attend all webinars for respective system/vendor - Train administrators and update custom administrative user guides - Create and maintain client documentations and records - Follow communication procedures, guidelines, and policies - Perform Open Enrollment (OE) demos for current clients - Stay current with system information, changes and updates - Facilitate client calls when needed - Assist with agenda and call notes for client calls About You - Bachelor’s degree in a related field preferred - Experience with HR Technology, specifically benefits administration, is required - Experience with PlanSource strongly preferred - Good customer service skills - Ability to multi-task, prioritize, and manage time effectively - Solid technical skills, especially with SaaS and Excel - Excellent grammar and communication skills - Project management skills - Basic mathematical skills - Ability to work in a team-oriented environment - Strong communication skills and active listening Compensation and benefits We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: - Medical/dental/vision plans, which start from day one! - Life and accident insurance - 401(K) and Roth options - Tax-advantaged accounts (HSA, FSA) - Educational expense reimbursement - Paid parental leave Other benefits include: - Digital mental health services (Talkspace) - Flexible work hours (availability varies by office and job function) - Training programs - Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing - Charitable matching gift program - And more... **The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process. We value inclusion and diversity Click Here to review our U.S. Eligibility Requirements Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

• Realizar análises cadastrais em contas PF e PJ, buscando padrões de fraude, validações em fontes abertas, etc; • Analisar e tratar Chargebacks na condição de Emissor e Subadquirente; • Contatar clientes para melhor entendimento do negócio; • Monitoramento de índices de Chargeback, visando manter a operação saudável; • Emitir documentos de contestação para reapresentação e pré-arbitragem.

• Monitor and maintain the company's IT infrastructure, ensuring system availability and performance. • Implement, configure, and manage servers, networks, and storage systems. • Perform backup and data recovery procedures. • Collaborate on the analysis and resolution of medium-complexity technical issues. • Document technical processes and procedures. • Ensure the confidentiality of information accessed. • Formally report Information Security events. • Adhere to information classification policies as defined by the organization. • Comply with the company's information security policy. • Ensure that infrastructure resources are operating correctly.