• Provide technical services at customer’s location and support to sales, marketing or business development within assigned territory • Provide moderate to complex technical service expertise performing installations, services and on-site diagnostics and service on mechanical, electrical, electronic equipment, components, communication devices and systems • Instruct customers on the operation or proper use of equipment • Operate in the field on call and provide technical support to territory/assigned customers • Manage service requirements in assigned territory and schedule own appointments • Maintain highest priority on meeting customer expectations • Maintain frequent communications with sales to stay abreast of customer needs and sensitivities • Maintain up to date technical skills on all products including hardware and software • Manage a parts inventory and orders parts internally as needed

Expect more. Connect more. Be more at Diebold Nixdorf. Our teams automate, digitize, and transform the way more than 75 million peoplearound the globebank and shop in thishyper-connected, consumer-centric world. Join us inconnecting people to commerce in this vital, rewardingrole. Installs, debugs and provides technical maintenance for product and component hardware and software, mainly on customer premises. Provides scheduled inspection, cleaning and other services and performs minor product repairs within an assigned territory. Inspects products for correct operation and resolves noted issues and / or escalates according to established procedure. Schedules services, completes all required paperwork and works with customers to ensure satisfaction with service delivery and understanding of product functionality. Why should you join Diebold Nixdorf? Brightest minds + technology and innovation + business transformation The people of Diebold Nixdorf are 23,000+ teammates of diverse talents and expertise in more than 130 countries, harnessing future technologies to deliver personalized, secure consumer experiences that connect people to commerce. Our culture is fueled by our values of collaboration, decisiveness, urgency, willingness to change, and accountability. –Diebold Nixdorf is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status. ** To all recruitment agencies: Diebold Nixdorf does not accept agency resumes. Please do not forward resumes to our jobs alias, Diebold Nixdorf employees or any other organization location. Diebold Nixdorf is not responsible for any fees related to unsolicited resumes** We are a global Company operating in multiple Locations and Entities. As we are keen to find the best solution for our candidates several legal entities might be applicable for a Job offer. A List of our operating entities can be found here - https://www.dieboldnixdorf.com/en-us/about-us/global-locations

• Execute the setup, programming, assessment, and handover of radio network solutions for Motorola Solutions, encompassing infrastructure such as trunking systems, repeaters, and handheld units. • Manage the post-sale deployment and integration of digital voice and data communication networks. • Identify technical malfunctions, perform complex equipment repairs, and conduct scheduled maintenance both remotely and at customer sites. • Deliver expert technical guidance and training to clients to facilitate effective operation of deployed systems. • Maintain precise and prompt records of all service operations, including system upgrades, maintenance checks, and repairs. • Liaise with engineering, sales, and project management units to achieve high levels of customer satisfaction and project success. • Follow corporate guidelines and rigorous safety standards during all field engineering tasks. • Engage in continuous professional development to stay informed of emerging technologies and industry standards. • Oversee the inventory of specialized tools and components necessary for field assignments. • Participate in an on-call schedule to provide around-the-clock support for essential communication infrastructure. • Offer specialized technical support for complex applications, including software-based electronics troubleshooting and the optimization of RF and Broadband architectures like digital P25 systems. • Serve as the Lead Federal Field Engineer for major system initiatives, coordinating team efforts and providing mentorship to junior engineering staff. • Perform precise system tuning, programming, and performance testing while finalizing all project documentation. • Collaborate with technical support and product teams to analyze and resolve system defects during the deployment and maintenance phases. • Generate weekly status reports detailing field activities and project milestones. • Utilize trend analysis to conduct preventive maintenance routines that ensure continued system reliability. • Engineer solutions for complex technical hurdles identified during system support or hardware upgrades.

Job Description Summary Job Description We are the makers of possible BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities. We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you’ll be supported to learn, grow and become your best self. Become a maker of possible with us. A Day in the Life: The Clinical Field Specialist will provide education on products within the Advanced Patient Monitoring portfolio through intra-operative case coverage, coordinating one-on-one ad hoc training sessions and in-service education programs in the ICU, OR, and other acute care areas. They will also provide physicians and medical staff with clinical instructions to ensure continuity of education and technical support related to all aspects of patient outcome throughout continuum of care while anticipating and foreseeing obstacles and planning accordingly for smooth execution. We expect our CFS to advocate with clinicians to uncover other opportunities to expand the use for Advanced Patient Monitoring products. One way they have found success is by, identifying and training select hospital staff members to act as designated guide on BD products. None of this can be done, without collaborating with sales reps and managers to implement a strategic plan of action in their respective territory! Lastly, this person will be responsible for validating software and hardware updates in the field as applicable. This position requires travel through Austin, TX territory. We are looking for someone who lives in this region. What you will need (Required): - Minimum of 3 years of previous clinical experience in an acute care environment - Associate's degree in Nursing or clinical field required - Proven understanding of cardiovascular science, cardiovascular anatomy, pathology and physiology - Strong written and verbal communication skills What else we look for (Preferred): - Bachelor’s degree - Ability to travel as needed - Critical Care and/or Cardiac Clinical Experience - TVC, CV ICU or CV OR nursing experience highly preferred - Licensed as a Registered Nurse - Strong understanding of hemodynamic monitoring - Experience in a clinical or sales role within a Medical Device company - Confirmed proficiency presenting in front of other groups - Shown leadership progressing within the Nursing field - Proven ability to inspire change within their hospital/organization At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting. For certain roles at BD, employment is contingent upon the Company’s receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD’s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law. Why Join Us? A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It’s also a place where we help each other be great, we do what’s right, we hold each other accountable, and learn and improve every day. To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow, and thrive. And find satisfaction in doing your part to make the world a better place. To learn more about BD visit https://bd.com/careers Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally-protected characteristics. Required Skills Optional Skills . Primary Work Location USA TX - Austin Additional Locations Work Shift NA (United States of America)