Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today! Job Details This role is in support of Cencora's patient and provider support and pharma commercialization services in Canada marketed through our Innomar Strategies business. Responsibilities: - The management of the assigned projects and/or cases. - Adherence to the general company processes - Telephone support: Implementing call-centre programs including the provision of patient, healthcare professional and funding bodies with telephone support. Current assistance lines focus on: - funding and access issues, including private, public and special access programs; compliance programs - Administer and adhere to case-management protocols, including clinical monitoring, data collection, on-going patient follow-up, compliance, therapy disruption/discontinuation monitoring, adverse event reporting and liaison with primary healthcare providers; - Implementing pharmaceutical and biotechnology related market research initiatives with physicians, patients, pharmacists or other allied health professionals; - All patient programs are based on casework methods and include a significant amount of out-bound calls. - Document each activity in program specific database. - Participate and attend on-going refresher training and in specialized training courses for specific products or programs as deemed appropriate by the manager. - Provide feedback regarding current protocols, database, processes, and inter-departmental relationships. - Clear communication to manager, pod, and program trained colleagues regarding the management of cases during foreseen absences. - With the managers, participate in the training process of new caseworkers, including but not limited to shadowing & call monitoring. - Responsible to report all Adverse Events to the assigned units/departments - The Caseworker will also be assigned other duties and tasks as required from time to time Education: - Requires broad training in fields such as business administration, accountancy, sales, marketing, computer sciences or similar vocations generally obtained through completion of a two-year associate's degree program or equivalent combination of experience and education. Work Experience: - A minimum of one (1) year experience in customer service - Bilingual (French/ English) an asset - Ability to multitask - Attention to detail - Strong Problem solving skills - Experience in the medical and pharmaceutical field is an asset. - Working knowledge of Word, Excel and Outlook ​ Skills & Knowledge: - Advanced knowledge of pharmaceutical distribution industry - Working knowledge of automated warehouse operating system - Strong business and financial acumen - Strong analytical and mathematical skills - Ability to communicate effectively both orally and in writing - Effective interpersonal and leadership skills - Effective organizational skills; attention to detail - Ability to consistently meet deadlines - Excellent problem-solving skills; ability to resolve issues effectively and efficiently - Excellent presentation skills - Knowledge of Microsoft Word, Excel, PowerPoint and other Office Programs The successful candidate may have daily contacts with unilingual English-speaking customers, patients or peers from cross-functional teams. What Cencora offers We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. Full time . Equal Employment Opportunity Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory. Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned Accessibility Policy AmerisourceBergen is committed to fair and accessible employment practices. When requested, AmerisourceBergen will accommodate people with disabilities during the recruitment, assessment and hiring processes and during employment. Salary Range* $42,200 - 65,010 CAD Affiliated Companies: Affiliated Companies: Innomar Strategies

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today! Job Details This role is in support of Cencora's patient and provider support and pharma commercialization services in Canada marketed through our Innomar Strategies business. Responsibilities: - The management of the assigned projects and/or cases. - Adherence to the general company processes - Telephone support: - Implementing call-centre programs including the provision of patient, healthcare professional and funding bodies with telephone support. Current assistance lines focus on: - funding and access issues, including private, public and special access programs; - compliance programs - Administer and adhere to case-management protocols, including clinical monitoring, data collection, on-going patient follow-up, compliance, therapy disruption/discontinuation monitoring, adverse event reporting and liaison with primary healthcare providers; - Implementing pharmaceutical and biotechnology related market research initiatives with physicians, patients, pharmacists or other allied health professionals; - All patient programs are based on casework methods and include a significant amount of out-bound calls. - Document each activity in program specific database. - Participate and attend on-going refresher training and in specialized training courses for specific products or programs as deemed appropriate by the manager. - Provide feedback regarding current protocols, database, processes, and inter-departmental relationships. - Clear communication to manager, pod, and program trained colleagues regarding the management of cases during foreseen absences. - With the managers, participate in the training process of new caseworkers, including but not limited to shadowing & call monitoring. - Responsible to report all Adverse Events to the assigned units/departments - The Caseworker will also be assigned other duties and tasks as required from time to time Education: - Requires broad training in fields such as business administration, accountancy, sales, marketing, computer sciences or similar vocations generally obtained through completion of a two-year associate's degree program or equivalent combination of experience and education. Work Experience: - A minimum of one (1) year experience in customer service - Bilingual (French/ English) an asset - Ability to multitask - Attention to detail - Strong Problem solving skills - Experience in the medical and pharmaceutical field is an asset. - Working knowledge of Word, Excel and Outlook Skills and Knowledge: - Advanced knowledge of pharmaceutical distribution industry - Working knowledge of automated warehouse operating system - Strong business and financial acumen - Strong analytical and mathematical skills - Ability to communicate effectively both orally and in writing - Effective interpersonal and leadership skills - Effective organizational skills; attention to detail - Ability to consistently meet deadlines - Excellent problem-solving skills; ability to resolve issues effectively and efficiently - Excellent presentation skills - Knowledge of Microsoft Word, Excel, PowerPoint and other Office Programs The successful candidate may have daily contacts with unilingual English-speaking customers, patients or peers from cross-functional teams. What Cencora offers We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. Full time . Equal Employment Opportunity Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory. Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned Accessibility Policy AmerisourceBergen is committed to fair and accessible employment practices. When requested, AmerisourceBergen will accommodate people with disabilities during the recruitment, assessment and hiring processes and during employment. Salary Range* $44,300 CAD - 68,090 CAD Affiliated Companies: Affiliated Companies: Innomar Strategies

Clinical Supply Chain Support Specialist Location: Hyderabad Experience: 2yrs- 14yrs Choosing Capgemini means choosing a place where you’ll be empowered to shape your career, supported by a collaborative global community, and inspired to reimagine what’s possible. Join us in helping leading healthcare and life sciences organizations deliver clinical trials efficiently and compliantly across the globe. Your Role As a Clinical Supply Chain Support Specialist at Capgemini, you will provide operational support to Clinical Supply Chain Study Leaders for multiple studies across all phases (set-up, follow-up, closure). You’ll work independently and collaborate with cross-functional teams to ensure smooth supply chain operations and compliance with regulatory standards. In this role, you will: - Prepare and track transfer orders. - Manage stock reconciliation and monitor destruction needs. - Perform quality checks and maintain inspection readiness. - Prepare documentation for labeling and shipments. - Archive documents in the electronic Trial Master File. - Communicate effectively with supply chain leaders, operational teams, and outsourcing partners. - Adapt to changing priorities in a fast-paced environment. Your Profile - Education: Pharmaceutical or health-related degree (Bac+3, Bac+5, or PhD). - Experience in clinical supply support or logistics for clinical trials (Phase I–IV). - Knowledge of regulatory standards (quality, safety, documentation). - Understanding of investigational product management (kit types, shelf life, depot management, distribution, reconciliation, returns, destruction). - Technical Skills: - Proficiency with tools: IRT (e.g., Endpoint, Suvoda), Smart Supplies, Veeva Vault. - Strong documentation and quality check skills. - Language: Fluent English for communication with stakeholders. Key Competencies - Attention to detail and organizational skills. - Ability to manage multiple priorities and work collaboratively in a multicultural environment. - Strong problem-solving and adaptability skills. - Comfort with digital tools and documentation processes. What You’ll Love About Working Here We value flexibility and support our employees with remote work options and adaptable schedules to maintain a healthy work-life balance. Our inclusive culture brings together diverse professionals committed to growth, innovation, and excellence. You’ll have access to continuous learning opportunities and certifications in emerging technologies and methodologies. About Capgemini Capgemini is a global business and technology transformation partner, helping organizations accelerate their dual transformation to address the evolving needs of customers and citizens. With a strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs—from strategy and design to operations. To achieve this, Capgemini draws on the capabilities of its 360,000 team members in more than 50 countries, all driven by the purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization with market-leading capabilities in digital, cloud, and data.

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