The Opportunity Flosum is looking for a visionary Senior Product Manager who lives and breathes the Salesforce ecosystem and wants to shape the future of how the world's largest enterprises build, secure, and scale on Salesforce. This is not a maintenance role. You will own the product roadmap for the only 100% Salesforce-native DevSecOps, Data Protection, and Security platform trusted by Fortune 100 companies, global brands like Hilton, Cargill, Barry Callebaut, Cushman & Wakefield, and AARP. You will work directly with the CEO and engineering leadership to define and ship products that create entirely new categories within the Salesforce ecosystem. We are at an inflection point. AI-driven DevOps (powered by Agentforce), agent-aware governance, zero-trust security orchestration, and intelligent data lifecycle management are transforming the Salesforce landscape. We need a product leader who sees around corners, understands where this space is heading, and has the conviction and execution chops to get us there first. About Flosum Flosum is the only enterprise-grade DevOps, Data Backup & Archive, Trust Center, and Data Seeding platform built 100% native on the Salesforce platform. As a Salesforce Summit Partner and the only native solution certified by Salesforce, we operate within the Salesforce trust boundary, which means zero data exposure, no third-party cloud processing, and full compliance with Salesforce security standards. Our customers are among the most demanding in the world: Fortune 500 enterprises in regulated industries (financial services, healthcare, government, life sciences) who require SOX compliance, zero-trust architecture, and audit-grade governance. We compete against Copado, Gearset, AutoRABIT, and Salto, and we win because our native architecture delivers security, speed, and extensibility that external tools simply cannot match. We recently integrated Salesforce Agentforce into our platform, making Flosum the first and only Salesforce-native AI DevOps solution. This is just the beginning of what we plan to build. What You Will Own Product Vision & Strategy - Define and drive the multi-year product roadmap across Flosum's five product lines: DevOps, Backup & Archive, Trust Center, Data Seeding, and DevOps for Veeva. - Identify whitespace opportunities in the Salesforce ecosystem where Flosum can create new categories or capture market share from competitors. - Translate deep Salesforce platform knowledge (metadata architecture, deployment models, Agentforce, Data Cloud, multi-org environments) into product capabilities that enterprise customers will pay premium prices for. - Stay ahead of Salesforce's own product direction (three releases per year) and position Flosum to capitalize on every platform shift. AI & Innovation - Lead the next wave of AI-powered DevOps capabilities built on Agentforce, including intelligent deployment agents, AI-driven code review, automated security scanning, and predictive release management. - Define how Flosum's extensibility platform enables customers to build custom AI-driven workflows within Salesforce's trust boundary. - Pioneer agent-aware governance: preparing Salesforce governance frameworks for autonomous systems and AI agents. Customer & Market Insight - Engage directly with Fortune 500 customers and prospects to deeply understand their pain points around Salesforce development, security, compliance, and data management. - Translate complex enterprise requirements (SOX, zero-trust, multi-org, regulated industries) into elegant product solutions. - Partner with Sales and Customer Success to influence deal strategy, conduct product demos for strategic accounts, and close competitive evaluations. Execution & Delivery - Write detailed product requirements, user stories, and acceptance criteria. You do the work, not just delegate it. - Partner with engineering to deliver on aggressive timelines. Own sprint planning, backlog prioritization, and release coordination. - Define and track product KPIs: adoption, activation, expansion, NPS, competitive win rates.

• Develop Salesforce platforms and applications • Provide configuration, administration, and development support • Collaborate on multiple projects with a strong South American team • Advise on best practices for Salesforce development

Company Summary First American (India) is a GCC (Global Capability Center) of the First American Financial Corporation (NYSE: FAF) family of companies. FAI is a proud member of the FORTUNE 500 companies and has been amongst the Fortune 100 Best Companies to Work For® list for eight consecutive years. First American Financial Corporation provides comprehensive title insurance, closing/settlement, property data and technology solutions. First American (India) creates quality solutions for its customers by combining software, back office, and knowledge processing operations to fulfill First American's business requirements. Our priorities are our employees, customers, and shareholders - in that order. First American (India) has been ranked amongst India's Best Companies To Work For™ 2023: Listed amongst the Top 100 by Great Place To Work® India, FAI is also certified Best Workplaces for Women and Workplace with Inclusive Practices. Software Services helps build First American's product suite that encompasses the best in class Title Insurance, Settlement and Mortgage solutions platforms. Leverages technology product stack across Microsoft platform predominantly to develop, enhance and maintain the best in class applications. The R & D division delivers solutions for the title insurance industry leveraging the best of NLP, AI and ML. Job Summary Software Engineer will translate functional requirements into system requirements while developing applications for First American, these are typically web based applications developed by adhering to coding standards and guidelines by following a continuous Build-Integrate-Test (Agile) approach. Software Engineer will have Understanding the software development lifecycle and has knowledge of the overall application development space combined with a basic understanding of the business and domain. Role will build basic code assigned modules and features using available stacks and knowledge of programming languages generally under supervision, will apply standard trouble shooting and debugging concepts to achieve speed and efficiency. Software Engineer will understand the Agile manifesto and ceremonies, will design and develop basic DB solutions, work with Configuration Management tools to enforce CM practices and processes. Role is required to adhere to the QA standards defined by the organization and will work with a deep understanding of performance bottlenecks, production infrastructure, interfaces and dependencies of the product. Competencies: - Understands and meets stated needs & requirements of the stakeholders, brings contextual nuances in deliverables and work output to truly partner with all concerned stakeholders. - Monitors own work to ensure delivery within the desired performance standards. Understands the importance of delivery within expected time, budget and quality standards and displays concern in case of deviation. - Takes initiative to develop own technical / behavioral skills; reflects and learns from experiences of self and others. - Is receptive to new ideas and different perspectives, Questions routine/ procedures that do not seem efficient and can be improved. - Adapts to other cultures and unfamiliar situations, thinks on the feet & displays sense of urgency for completion of deliverables. - Encourages teamwork and collaboration by promoting openness and dialogue, facilitates participation of self and other team members in organizational decisions and motivates other team members and drives pride and positivity in work. Exhibits professionalism in conduct of work and respects others’ views. - Displays excellent verbal and written communication skills and interpersonal skills required to interact with colleagues including customer, onshore counterpart, supervisors, team members, business analysts and business teams. Technical Skills: - Should have prior experience in design, develop and maintaining .Net based web applications within all phases of the Software Development Life Cycle (SDLC) - Should have worked on complex, multi-tiered architectural applications - Should have Experience of Object Oriented programming practices (SOLID principles, Design pattern) - Experience in developing web application with C#, MVC 5, ASP.Net, Web API - Sound working experience in any one of the JS frameworks including advanced JS frameworks for web comprising of Angular, React, Backbone. - Hands on HTML/5, CSS, Advance jQuery & JavaScript and advance knowledge of designing HTML pages with JQuery. - Prior experience of bootstrap for managing highly dynamic & scalable browser-based UI. - Hands on experience in writing high performance SQL queries, in SQL Server 2014/ 2016 or MYSQL will be preferred. - Should have knowledge of Cloud concepts, Azure and .Net Core. - Identify production and non-production application issues and assist team with optimal solution. - Identify opportunities to fine-tune and optimize applications of .Net developed projects, including periodic code review. - Should Contribute to the development of new techniques and plans within area of expertise. Educational Qualification and Experience: Minimum of 15 years of formal education - Graduate / Post Graduate in Computer Science / Information Technology. Professional work experience of 3 to 5 years. FAI is committed to create an environment that respects, supports and inspires all individuals. We do not discriminate on the basis of color, religion, sex, gender identity, sexual orientation and age. At FAI, we celebrate diversity and believe that an inclusive workforce benefits employees, the organization and our community. We are an Equal Opportunity Employer. For more information about our company and dedication to putting People First, check out https://firstam.wd1.myworkdayjobs.com/faicareers.

• Implement and manage Continuous Integration/Continuous Delivery (CI/CD) environments and tools. • Solutioning, Designing and developing business application functionality. • Perform fit-gap analysis mapping business requirements to Salesforce best practices, capabilities, features. • Declarative solutioning using Salesforce cloud offering (Service, Sales, and Community)/ AppExchange. • Utilize best practices to perform operational support, enhancements, and bug fixes as needed to the Salesforce.com platform. • Support application solution by working with the Development Team. • Provide technical assistance and end user troubleshooting for bug fixes, enhancements, and “how-to” assistance. • Design and development of API integrations with external business systems. • Assess all risks and offer mitigation strategies, communicating impacts to project across multiple channels. • Being able to work independently with minimal supervision.