Mindful Care is seeking a Billing Support Specialist to support our revenue cycle team. This role is responsible for providing comprehensive billing support to patients, internal departments, and insurance carriers. You will be managing a high volume of inbound and outbound communications via phone and email, facilitating the collection of accounts receivable, and ensuring accurate insurance verification and authorization processes. Our Billing Support Specialists: Patient and Interdepartmental Communication: - Answer inbound and make outbound phone calls to patients regarding billing inquiries, outstanding balances, and payment arrangements. - Respond to patient emails concerning billing questions and provide clear, concise explanations. - Serve as a primary point of contact for interdepartmental communication related to billing issues, ensuring seamless coordination between clinical, administrative, and billing teams. - Address and resolve patient billing complaints and concerns with empathy and professionalism. Accounts Receivable & Collections: - Actively pursue collection of outstanding accounts receivable and patient balances through phone calls, emails, and other appropriate communication methods. - Negotiate payment plans with patients in accordance with company policies. - Document all collection activities accurately and thoroughly in the billing system. - Identify and escalate complex collection issues to management as needed. - Insurance Verification & Eligibility: - Verify patient insurance eligibility and benefits prior to services being rendered. - Obtain and document necessary authorizations for services, including but not limited to Genesight testing & TMS services. - Communicate insurance requirements and patient financial responsibilities clearly to patients. - Troubleshoot and resolve insurance-related denials or discrepancies on the front end. - Billing Process Management: - Assist with the accurate and timely submission of claims to insurance companies. - Review patient accounts for billing accuracy and identify any discrepancies. - Provide support for all front-end billing processes, ensuring smooth workflow and accurate data entry. General Support: - Maintain strict confidentiality of patient information. - Perform other billing-related duties as assigned to support the revenue cycle department. Your Qualifications: - Excellent verbal and written communication skills with a professional and empathetic demeanor. - Strong negotiation and problem-solving abilities. - Proficient in medical billing software and electronic health record (EHR) systems. - Solid understanding of billing codes. - Ability to work independently and as part of a team in a fast-paced environment. - Exceptional organizational skills and attention to detail. - Proficiency in Microsoft Office Suite (Word, Excel, Outlook, Teams) and EHR. Hours: - Applicants must be available to work during operating hours (4am-9pm EST); shifts will be assigned by the Billing Support Manager. Compensation: - $4/hour - Contract position - Why Join Mindful Care At Mindful Care, we prioritize the well-being of our employees and offer a supportive environment that encourages professional growth and development. Join us in making a meaningful impact on the lives of our patients while enjoying a fulfilling career. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. Employment is contingent upon completion of legally required post-offer screenings, in compliance with applicable law

We’re building the future of menopause care. We’re on a mission to transform the lives of millions of people going through menopause. We believe that access to high-quality, personalised menopause care should be a right, not a privilege. Our dedicated menopause service, Voy, offers patients expert support from doctors specially trained in menopause care. We combine clinical excellence with world-class digital tools to deliver better outcomes for patients — fast, safe, effective care. We’re now looking for a talented and passionate Menopause Specialist to join our Voy Menopause team. The role You will be treating patients in our menopause service online and also asynchronously. As a Menopause Specialist Doctor, you are patient-facing and will: - Deliver evidence-based, patient-centred care in line with NICE guidance, British Menopause Society guidance and other relevant policies - Support patients with tailored treatment plans and prescriptions, including HRT - Provide virtual holistic care via asynchronous consultations and video calls - Offer continuity of care to help patients manage their menopause journey long term Who you are: - Qualified medical practitioner with full GMC registration. - Additional menopause qualifications E.g., BMS - Experience in menopause care and HRT prescribing - Committed to upholding clinical excellence and patient-centred care - Comfortable using digital tools to deliver care remotely - Comfortable prescribing multiple forms of HRT - Comfortable prescribing supplements and innovative new products - An excellent communicator and collaborator, comfortable working across clinical and non-clinical teams - Willing to contribute to Clinical MDTs Please note that we have Full-time/ part-time/ out-of-hours/ hybrid/ fully-remote roles available

Manage the credentialing and re-credentialing processes for healthcare providers, ensuring compliance with regulations. Conduct primary source verification and maintain accurate provider records while serving as a point of contact for credentialing...

Job Summary The Billing Resubmissions & Denials Specialist is responsible for managing, analyzing, and resolving insurance claim denials and underpayments to ensure timely and accurate reimbursement. This remote role plays a critical part in the clinic’s revenue cycle by identifying denial trends, correcting claims, submitting appeals, and working closely with billing, coding, and clinical teams to minimize future denials. Key Responsibilities Denials & Appeals - Review and analyze denied, rejected, or underpaid insurance claims. - Identify root causes of denials (coding errors, authorization issues, eligibility, medical necessity, timely filing, etc.). - Prepare, submit, and track corrected claims and formal appeals. - Follow up with payers to ensure proper adjudication and payment. Resubmissions & Follow-Up - Correct claim errors and resubmit claims within payer timelines. - Monitor aging accounts and prioritize high-dollar or time-sensitive claims. - Document all actions and communications clearly in billing systems. Collaboration & Reporting - Work closely with coders, billers, front desk, and clinical staff to resolve recurring issues. - Identify denial trends and recommend process improvements. - Assist with audits and payer correspondence as needed Compliance - Ensure compliance with HIPAA, payer guidelines, and clinic policies. - Maintain confidentiality of patient and financial information. Required Qualifications - High school diploma or equivalent (Associate’s degree preferred). - 2+ years of medical billing experience, with a strong focus on denials and resubmissions. - Proven experience working with commercial payers, Medicare, and Medicaid. - Strong knowledge of CPT, ICD-10, and HCPCS codes. - Familiarity with EHR and billing systems. - Excellent attention to detail and strong written communication skills. Preferred Qualifications - Experience in neurology or specialty medical billing. - Certification such as CPB, CPC, or CCS. - Experience working remotely in a revenue cycle role. Skills & Competencies - Strong analytical and problem-solving skills. - Ability to manage multiple payers and deadlines independently. - Organized, detail-oriented, and results-driven. - Clear and professional communication with internal teams and payers. Base Compensation Starting at 26,000 MXN Pesos Monthly