Employment: Remote Contractor Company Base: US Hours of Work: GY, 40hrs/week Location: PH - Permanent WFH Workstation: Equipment Provided Benefits: - 13th Month Pay - Competitive Salary (USD Based) - Permanent WFH - Professional Growth and Training - Supportive Work Environment GENERAL DESCRIPTION: Filters Help Desk calls and provide exceptional customer service, basic support and troubleshooting. RESPONSIBILITIES AND DUTIES: - Live Chat Support - Answers support tickets - Field incoming help requests from end users via both telephone, email and work orders in a courteous manner. - Provide remote support to end-users - Follow all company policies and best practices such as accurate time tracking. - Perform related duties consistent with the scope and intent of the position. - Perform post-resolution follow-ups to help requests. SPECIFIC SKILLS: - Microsoft Office 365 Administration - Microsoft Active Directory Administration - Microsoft Windows 7 and Windows 10 troubleshooting - Apple iOS setup, navigation, configuration, troubleshooting. - Google Android setup, navigation, configuration, troubleshooting. SOFT SKILLS: - Able to articulate clearly in English in both written and verbal communication. - A technical, logical thought process - Problem-solving skills - An ability to stick to strict deadlines - An ability to prioritize and delegate - A keen eye for detail Certifications (Optional): - Microsoft Office 365 - Microsoft Active Directory Good to have: Experience with the US IT industry or US client support

• Comprehensive assessment of diverse task categories, encompassing Video and App Store evaluations spanning various media domains • Analyzing and evaluating search outcomes for App Store Content • Conducting research using online tools to assess and validate query accuracy and intent by applying market expertise in conjunction with provided directives to evaluate the relevance and purpose of task-related information for your specific market.

• Manage client projects end-to-end, from the initial audit to dashboard delivery • Audit, setup and maintenance of tagging plans (GTM, GA4) • Server-side deployment and GDPR compliance (Consent Mode v2) • Data centralization (BigQuery, Google Sheets + Supermetrics, Airbyte) • Creation and maintenance of marketing dashboards in Looker Studio • Ad-hoc and recurring analyses for retainer clients • Data-driven strategic recommendations • Regular follow-ups, reporting, and training client teams on delivered tools • Contribute to structuring internal processes, documenting methods, and automating repetitive tasks

Energy Analyst Energy Analyst Job ID 265737 Service line GWS Segment Role type Full-time Areas of Interest Data & Analytics, Environmental Consultancy Location(s) Austin - Texas - United States of America, Remote - US - Remote - US - United States of America About the Role The Energy Analyst is a key member of the on‑account Energy & Sustainability team, serving as the in‑house expert and administrator for CBRE’s utility bill payment platform. In this role, you will manage the end‑to‑end utility billing process, ensuring accuracy, timeliness, and alignment with client and regulatory requirements. You’ll act as the central liaison between the bill‑payment vendor’s account manager, CBRE E&S leadership, facility coordinators, lease administrators, and the utility procurement team to keep information flowing efficiently and issues resolved quickly. Some travel may be required. What You’ll Do - Coordinate regularly with utilities, finance teams, facility contacts, AR personnel, and the utility bill‑payment vendor to ensure smooth communication and issue resolution. - Set up and onboard new sites—including merger and acquisition locations—into the utility portal and tracking system, while removing exited sites to prevent unnecessary charges. - Lead the integration of new utility accounts into the bill‑pay tool, ensure accurate GL coding, and route utility refund checks to the appropriate business units. - Provide ad hoc utility reports, manage system user updates, and handle miscellaneous internal requests such as supplying bill copies and other utility‑related support tasks. - Investigate and resolve account exceptions and site‑level utility payment issues by coordinating with utilities, finance teams, site contacts, and the bill‑payment vendor. - Lead utility account actions—including registrations, shutoffs, deposit checks, and credit references—and respond promptly to emergency shutoff notices, including occasional off‑hours needs. - Prepare monthly variance and energy service reports, analyze utility rates, and maintain utility bill data to identify trends, discrepancies, and consumption variances. - Support sustainability reporting by calculating GHG emissions, contributing to carbon, renewable energy, waste, and offset documentation, and developing site‑level energy and water profiles. - Maintain and report on energy, water, and waste performance metrics, leveraging industry tools such as ENERGY STAR Portfolio Manager. What You’ll Need - Bachelor's Degree preferred with 3-5 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered. CEM and LEED accreditation preferred, training and accreditation part of development and performance management requirements. - Understanding of existing procedures and standards to solve slightly complex problems. - Ability to analyze possible solutions using technical experience to apply appropriate judgment and precedents. - In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc. - Strong organizational skills with an inquisitive mentality. - Sophisticated math skills. Ability to calculate mildly complex figures such as percentages, fractions, and other financial-related calculations. - Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future. Why CBRE? When you join CBRE, you become part of a global leader in commercial real estate and investment services that help businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact! Our collaborative environment is built on our shared values — respect, integrity, service, and excellence — and we value the varied perspectives, backgrounds, and skills of our people. At CBRE, you have the opportunity to chart your own course and realize your full potential! Our Values in Hiring At CBRE, we are committed to fostering a culture where everyone feels they belong. We value diverse perspectives and experiences, and we welcome all applications. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The minimum salary for the Energy Analyst position is $65,000 annually and the maximum salary for the Energy Analyst position is $85,000 annually. The compensation offered to a successful candidate will depend on their skills, qualifications, and experience. Successful candidates will also be eligible for a discretionary bonus based on CBRE’s applicable benefit program. This role will provide the following benefits: 401(K), Dental insurance, Health insurance, Life insurance, and Vision insurance.