• Lead, mentor, and develop a team of Solution Architects. • Set performance goals, conduct reviews, and support career development. • Foster a culture of innovation, accountability, and continuous improvement. • Guide the development of scalable, standards-compliant power system architectures. • Ensure alignment with performance, reliability, and operational objectives. • Review and approve high-impact designs and proposals. • Partner with Sales, Product Management, and Engineering to align technical solutions with customer needs. • Facilitate communication between technical and commercial stakeholders. • Drive resolution of complex technical challenges across disciplines. • Support strategic business development efforts with technical leadership. • Oversee RFI/RFP responses and ensure high-quality technical documentation. • Represent IEM in key customer engagements and industry forums. • Champion digital transformation and integration of emerging technologies. • Evaluate new tools, platforms, and methodologies to enhance solution delivery. • Engage with vendors and industry partners to stay ahead of trends.

• Leverage enterprise architecture techniques and software engineering principles to design scalable and reliable solutions • Develop a highly performing Solutions Architecture team • Establish processes and practices for Solutions Architecture • Successfully manage interactions with business and IT leaders • Define high-level solution architectures • Ensure architectures support high availability, disaster recovery, and performance optimization • Evaluate, define, and prototype alternative solutions • Stay updated on industry trends and best practices • Serve as a technical advisor on IT projects

• Sit at the intersection of data, technology, and customer success • Lead the technical "back and forth" with customers regarding Input Specifications • Manage the ingestion of customer data, load data into the system, and interpret validation results • Compare client "traditional" results against our eMeasure results to identify discrepancies • Act as the primary technical contact for client engineering teams; handle ad-hoc responses and keep complex investigations organized • Research problems independently to form a hypothesis before seeking clarification or escalating • Provide feedback and input into feature development

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We are looking for outstanding technologists to join our Solution Architect organization to ensure that our product (TiDB) and solution align with the needs of our customers crossing SaaS and other ICP (Ideal Customer Profile) segments. The PingCAP Solution Architects team is responsible for: - Researching TiDB's most advantageous industries and business scenarios in different global markets. - Finding the most efficient GTM strategies. - Providing these solutions and strategies to business teams in different regions. - Guiding our customers and users to craft and build reliable, scalable systems using our data platform through professional service. Our team is made up of hardworking software and database architects, and industry experts. Responsibilities - Support business teams in North America, EMEA, APAC, and Japan. - Take responsibility in the new economy industry, ensuring the achievement of relevant business metrics at the solution level. - Enhance the Proof of Concept (POC) success rate of account teams. - Provide market insight into global new economy vertical industries (games, e-commerce, financial technology, SaaS, etc.). - Develop and implement scenario-based industry solutions. - Advise customers on architectures, patterns, and strategies for making the best use of TiDB. - Understand and develop trends in data technology, outputting high-quality technical content and solutions. - Establish industry influence and organize technology sharing. - Display a strong understanding of solutions innovation. Qualifications - Professional experience of 8+ years. - Master in at least one database or big data technology stack and product. - Broad view of data technology and familiarity with mainstream data products, including RDMS, distributed systems, and cloud-native data technology. - Diverse industry business and technology expertise. - Proficient in scenario abstraction and aligning with data architecture. - Demonstrated expertise in selling databases and deploying applications with leading cloud providers such as AWS, Google Cloud, Azure, etc. - Outstanding communication and program presentation skills. - Strong sense of curiosity and a continuous learning mindset in database, cloud computing, big data, and emerging technologies. Requirements - The annual anticipated base salary range for U.S. candidates for this role is USD $125,000 to $217,000K. - Four zones are applied with different levels of the pay range. - Actual individual base pay will depend on various factors such as the complexity and responsibility of the role, work locations, job levels, and relevant experience and skills. - This role is eligible to participate in TiDB's Bonus and Equity Plan, as well as our Sales Compensation Plan if it is a sales role. - Other benefits include health insurance, flexible vacation time, paid holidays, and parental leave. Benefits - Health insurance. - Flexible vacation time. - Paid holidays. - Parental leave.