• Identify, source, and develop strong business relationships with service providers • Achieve maximum profitability and customer satisfaction • Understand and execute Redwood operation excellence • Build and maintain new and current strategic carrier profiles through research and networking • Engage carrier partners primarily by phone, targeting 80+ dials per day • Negotiate freight rates to motor carriers to maximize profitability • Coordinate available customer freight with available motor carrier equipment • Monitor shipments to proactively address any issues or delays during transit • Verify all freight charges, confirm receipt of Bill of Lading, and resolve all payables discrepancies prior to final payment • Research, contact, and develop new carrier relationships to leverage a portfolio of carrier networks

• Ability to manage multiple Client accounts - this role will oversee 4-6 different client accounts. • Ensure your account(s) are meeting client KPIs and service level expectations that are in our control • Lead weekly status meeting with clients which should include: Account Performance, Compass Performance, Trends, Updates, Value Add, etc. • Confidently lead conversations with clients. Be capable of educating, speaking to the numbers, and negotiating demands • Be the main point of contact for all client escalations • Adhere to an internal reporting cadence to help oversee the performance of your team and client • Promote growth of skills and performance improvement through mentorship of Team Leads and Customer Support Associates • Lead team communication around major account changes (i.e. HQ personnel, systems, timelines, channels, etc.) • Depending on account size, onboard new associates and make sure they have everything they need in order to start training and do their job • Participate in brand planning activities, such as FTE/headcount, platform optimization or automation, macros, etc. • Manage P&L to maximize margin and grow the account • When necessary, create, maintain and manage schedules, and approve timesheets and time off requests • When applicable, onboard new clients through coordination with sales, recruiting, and operations • Other duties as assigned by the VP of Client Operations

Role Description Our client is looking for a Head of Operations and Customer Experience to take ownership of the customer experience after purchase and ensure operational excellence as the business scales. This role is best suited for individuals who thrive in high-ownership environments and are motivated by building systems, solving complex operational problems, and directly impacting business performance. - Own and optimize the post-purchase customer experience, ensuring fast, high-quality, and personalized support. - Identify and eliminate operational inefficiencies that lead to refunds, chargebacks, and customer dissatisfaction. - Build and implement scalable systems and workflows, leveraging AI to improve speed and efficiency. - Lead hiring and development for customer support and operational roles. - Establish and maintain knowledge systems and documentation to support team scalability. - Monitor and improve subscription health and retention performance. - Collaborate with fulfillment partners to ensure consistent delivery performance and customer satisfaction. - Coordinate cross-functionally with marketing and product teams to ensure smooth product launches and backend readiness. - Track and improve key metrics such as refund rate, chargeback rate, and customer satisfaction scores. - Transition the business from reactive issue management to a proactive, system-driven operating model. Qualifications - Proven experience in DTC e-commerce operations, ideally in high-growth environments. - Strong exposure to subscription-based products or retention-focused business models. - Demonstrated ability to identify root causes and implement scalable operational solutions. - Hands-on experience using AI tools and automation to improve workflows and efficiency. - High ownership mindset with the ability to operate independently and make decisive calls. - Strong analytical thinking with a focus on metrics and performance improvement. - Experience managing or building customer support and/or operations teams. - Comfortable working in fast-paced, evolving environments without rigid structure. - Clear communicator who can align cross-functional teams and drive execution. Benefits - Competitive salary. - Full remote flexibility. - Learning and development support. - Regular team offsites and retreats.

Title: Radiologist Opportunities, All Specialties-Atlantic Health, New Jersey Location: Summit United States Job Description: Radiologist Opportunities-All Specialties-Atlantic Health in New Jersey The Radiology Division at Atlantic Health is seeking highly skilled, fellowship trained, motivated radiologists to join our well-established, 85+ Radiologist team! We are looking for: - Pediatric Radiologist - Breast Imager - Interventional Radiologist - Neuroradiologist - Evening and Overnight Remote Radiologists with flexible scheduling options - Plain Films - Remote with flexible scheduling - Diagnostic/Body Imagers Successful candidates will work with state-of-the-art equipment and cutting-edge technology in a collaborative and supportive environment. As a radiologist with Atlantic Health you will have access to a diverse patient population and a wide range of cases. We are committed to providing our patients with the highest quality care and are looking for radiologists who shares our dedication to excellence! Salary Range: $550,000–$650,000 base salary only; excludes any quality and/or productivity incentives. Benefits: - Excellent compensation with sign on bonus! - Robust benefits with health, dental, Rx and vision plans - 457 plans offered to physicians, as well as 403b retirement plan with company match - Reimbursement for Relocation - Comprehensive Malpractice Policy - Non-Profit Health System – eligible for Federal Student Loan Forgiveness - Annual CME and Time Off incremental to PTO days - Full reimbursement for Boards and Licensing fees - Tuition reimbursement for Advanced Degrees - Outstanding growth & mentorship opportunities About Us Atlantic Medical Group is a physician-led and physician-governed organization that delivers the highest quality health care, at the right place, the right price, and the right time. We are a multispecialty physician group with more than 1,000 doctors, nurse practitioners and physician assistants at over 300 locations throughout northern and central New Jersey and northeast Pennsylvania. Our mission is to deliver exceptional care recognizing the unique needs of all those we serve. Our vision is to achieve the best outcomes with our patients at the center of the physician-led team, driven by service, innovation and continuous learning. Our integrated network offers seamless access to Atlantic Health System’s entire health care continuum and our nationally and regionally ranked hospitals. In collaboration with Atlantic Health System, several of our practices offer urgent care and walk-in services. In addition to primary care physicians, the team includes specialists that care for patients in all aspects of their health from pediatrics to geriatrics and everything in between. We make health decisions easier for patients with enhanced access to referrals. Atlantic Health System offers a competitive and comprehensive Total Rewards package that supports the health, financial security, and well-being of all team members. Offerings vary based on role level (Team Member, Director, Executive). Below is a general summary, with role-specific enhancements highlighted: Team Member Benefits - Medical, Dental, Vision, Prescription Coverage (22.5 hours per week or above for full-time and part-time team members) - Life & AD&D Insurance. - Short-Term and Long-Term Disability (with options to supplement) - 403(b) Retirement Plan: Employer match, additional non-elective contribution - PTO & Paid Sick Leave - Tuition Assistance, Advancement & Academic Advising - Parental, Adoption, Surrogacy Leave - Backup and On-Site Childcare - Well-Being Rewards - Employee Assistance Program (EAP) - Fertility Benefits, Healthy Pregnancy Program - Flexible Spending & Commuter Accounts - Pet, Home & Auto, Identity Theft and Legal Insurance Note: In Compliance with the NJ Pay Transparency Act (effective Sunday, June 1, 2025), all job postings will include the hourly wage or salary (or a range), as well as this summary of benefits. Final compensation and benefit eligibility may vary by role and employment status and will be confirmed at the time of offer. EEO STATEMENT Atlantic Health System, Inc. is an equal employment opportunity employer and federal contractor or subcontractor and therefore abides by applicable laws to protect applicants and employees from discrimination in hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral, and other aspects of employment, on the basis of race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, citizenship status, disability, age, genetics, or veteran status. About the Team Atlantic Health System's radiology departments provide state-of-the-art imaging services that can accommodate a wide range of patient needs with the highest quality and safety. In fact, many of our locations meet image gently® recommendations, meaning we "child-size" radiation doses for pediatric patients. Our medical team features board-certified, fellowship-trained radiologists, who specialize in breast imaging, cross-sectional imaging, neuroradiology, nuclear medicine, muscular-skeletal imaging, pediatric imaging, and interventional radiology. Highly skilled technologists and registered radiology nurses provide additional expertise and support. Atlantic Health System has radiology services at Chilton, Hackettstown, Morristown, Newton and Overlook medical centers, along with Goryeb Children's Hospital and a variety of outpatient locations. Services vary by location. Job Info - Job Identification4706 - Job CategoryPhysician - Locations 465 South St, Morristown, NJ, 07960, US - Primary ShiftVaries - Work ScheduleVariable - Days and ShiftsVaries - Department120400186103 - HR - AMG - DivisionAtlantic Medical Group - SpecialtyOther - Service LineRadiology - RegionAll Sites