• Craft and refine engaging, SEO-friendly copy for our website, blog, and emails, ensuring every touchpoint reflects our unique brand identity. • Act as a brand ambassador by managing social media channels and Trustpilot, turning client interactions into positive brand experiences. • Assist in improving the digital client journey through proactive website updates and content enhancements. • Use tools like Semrush, GA4 and Google Search Console to track content effectiveness and translate data into actionable insights. • Manage content calendar, social media scheduling, community engagement, and performance tracking. • Conduct market and competitor analysis to identify emerging trends that keep our brand at the forefront of the fintech space. • Support the day-to-day rhythm of the department, from content scheduling to assisting with bank-wide communications and events.

Pension Content Copywriter Home Based We’re looking for a skilled copywriter to join an award-winning Communications team that specialises in employee and financial communications. This role is ideal for someone who can craft clear, user‑centred content, collaborate effectively with internal technical experts and digital teams, and help raise the standard of copywriting across our existing team. The ideal candidate will be used to adhering to the principles of plain English, GDS and Pension Regulatory Requirements. They will be used to working with a range of other teams (eg, design, product, technical and compliance) to create pension communications that help customers complete journeys and manage their benefits in an intuitive and accessible way. Job title: Pension Content Copywriter Job Description: Key responsibilities Content strategy development: - Collaborate with designers and stakeholders to develop content that aligns with the goals and objectives of our clients. - Conduct content audits and competitor analysis to understand industry best practices and identify opportunities for improvement User-centered content creation: - Write user-centred content that addresses the needs, questions, and concerns of pension holders and administrators at various stages of their journey. - Craft clear content and actionable messaging for letters, emails, websites, microcopy and instructional materials that can be used across a variety of digital and print channels Clarity and accessibility: - Ensure that content is written in plain language and adheres to accessibility standards to accommodate users with diverse literacy levels and abilities. - Simplify complex pension-related terminology and concepts into easily understandable language, providing explanations and context where necessary Consistency and tone of voice: - Maintain consistency in tone of voice and writing style across all touchpoints of the user journey, reflecting the brand identity and values. - Able to help develop a tone of voice, and switch between different styles for different clients Collaboration and iteration: - Collaborate closely with UX designers, developers, and stakeholders to integrate content seamlessly into the user interface and user experience. - Iterate content based on user feedback, usability testing results, and stakeholder input, refining messaging and language to improve clarity and effectiveness Documentation and guidelines: - Document content guidelines, style guides, and best practices to ensure consistency and quality across all content assets. - Provide guidance and support to other team members on content-related matters, including content governance, improvement, and consistency Compliance and legal requirements: - Ensure that content complies with regulatory requirements and legal obligations related to pensions, financial services, data privacy, and consumer protection. - Collaborate with legal and compliance teams to review and approve content for accuracy and compliance with industry regulations. Skills and experience Essential - Proven experience as a copywriter, UX writer, content designer, or similar role. - Experience working in, or writing about, pensions, financial services, or other regulated environments. - Strong understanding of user‑centred design and how words shape user experiences. - Excellent grasp of plain English, accessibility and ability to simplify complex topics for a range of audiences. - Working knowledge of GDS standards, including writing for GOV.UK and related patterns. - Ability to work collaboratively within multi‑disciplinary teams. - Strong organisational skills with the ability to manage multiple tasks and deadlines. - Confident communicator able to offer guidance and constructive critique Desirable - Familiarity with service design concepts and agile ways of working. - Experience training or mentoring others in writing or content design About Capita Pension Solutions At Capita Pension Solutions (CPS) we continue to grow and evolve our Strategy & Product function. We are at another exciting point in that evolution, defining and executing CPS’s strategic goals as well as developing the next generation of market leading Products and Services. We have ambitious objectives and plans for 2026 and beyond. What’s in it for you? - 23 days’ holiday (rising to 27) with the opportunity to buy extra leave - Company matched pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks…and plenty more - Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel and technology - The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice - Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform What we hope you’ll do next: Choose ‘Apply now’ to fill out our short application, so that we can find out more about you. We’re an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We’re committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you’d like to discuss other changes or support you might need going forward, please email Iqbal at reasonableadjustments@capita.com or call 07784 237318 and we’ll get back to you. For more information about equal opportunities and process adjustments, please visit the Capita Careers website.  As part of our commitment to building an inclusive and diverse workforce, we would particularly welcome applications from people who are from Black, Asian and other ethnic minority backgrounds Access to Work can help candidates with a physical or mental health condition or disability to get support in the hiring process, including communication support at interviews such as a British Sign Language interpreter. If you require this support you can apply for this support at https://www.gov.uk/guidance/apply-for-communication-support-at-a-job-interview-if-you-have-a-disability-or-health-condition-access-to-work . Location: Home-Based - GBR, United Kingdom Time Type: Full time Contract Type: Permanent

Title: Senior Copywriter Location: Los Angeles United States Job Description: Can you reach people with just a few words? As a Sr. Copywriter at GSW Santa Monica, you'll be responsible for concepting, writing, and presenting creative work across assigned accounts. You'll partner closely with art directors on brand and concept development, provide support to ACDs and CDs within the Core Brand Team, and play a hands-on role in bringing smart, compelling ideas to life. You are both a thinker and a doer-equally comfortable crafting breakthrough concepts, writing sharp copy across channels (including social), and confidently presenting ideas internally and to clients. This is a hybrid role for candidates in the Los Angeles area (2 days/week in our Santa Monica office). We are also open to remote candidates located on the West Coast. Please note: We are not considering candidates from the East Coast at this time. What You'll Do: - Act as a hands-on copywriter, developing original content in collaboration with art directors and designers - Partner with art directors on brand and concept development, from big idea to execution - Take ownership of assigned brands by proactively generating new ideas and pushing creative forward - Write clear, compelling copy across channels, including digital, print, and social media, with experience crafting short-form, engaging social content - Collaborate to implement brand mandatories and writing consistencies while pushing creative boundaries - Bring conceptual creativity to every assignment-thinking abstractly, connecting unexpected ideas, and adding value in brainstorming sessions - Quickly learn and apply industry, product, and technical knowledge related to both the client's business and the agency landscape - Support the annotation and submission process under the direction of Scientific Writers - Collaborate closely with UX, Technology, and Customer Experience (CX) teams - Lead tactical ideation, creation, and execution of original content across platforms - Maintain the integrity of creative work by shepherding and negotiating content through regulatory and MLR processes, tapping into medical expertise as needed What You Bring: - 3-4 years' of pharma agency experience - A portfolio that demonstrates strong conceptual thinking, writing craft, and idea development - Proven experience writing short-form copy for social content, with an understanding of platform-specific best practices - Confidence presenting ideas and collaborating across disciplines - Curiosity, adaptability, and a passion for creating work that connects If you love the challenge of saying more with less, thrive in collaboration, and want to make meaningful creative work in a fast-moving environment-we'd love to see your portfolio. The annual base salary for this position ranges from $100,000 to $110,000. The base salary range represents the anticipated low and high of the Syneos Health range for this position. Actual salary will vary based on various factors such as the candidate's qualifications, skills, competencies, and proficiency for the role. In addition, some positions may include eligibility to earn commissions/bonus based on company and / or individual performance. GSW is a full-service healthcare communications agency that goes beyond advertising to create personalized brand experiences that involve, inspire, educate and activate people through ongoing brand journeys. Work Here Matters Everywhere | How are you inspired to change lives? Syneos Health has a voluntary COVID-19 vaccination policy. We strongly encourage all employees to be fully vaccinated. Additionally, certain local governments or Syneos Health customers may have vaccine requirements that apply to some of our employees. These employees are required to submit proof of vaccination to Syneos Health and maintain compliance with these requirements. At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position will include a competitive compensation package, Health benefits to include Medical, Dental and Vision, Company match 401k, flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos Health complies with all applicable federal, state, and municipal paid sick time requirements.

• Lead concepting for campaigns and initiatives in partnership with marketing stakeholders and senior designers/art directors • Co-create big ideas, narratives, and campaign platforms from early-stage briefs through execution • Operate as a creative lead for copy, setting a high bar for originality, clarity, and impact • Translate product, brand, and growth strategy into clear, compelling messaging frameworks at the campaign and channel level • Shape how Nav’s story shows up across the customer journey, ensuring cohesion and consistency • Elevate and evolve Nav’s brand voice through thoughtful application and refinement • Develop high-impact copy across a range of surfaces, including landing pages, email, paid media, video, radio, SMS, push notifications, and more • Ensure work is not only creatively strong, but also accurate, compliant, and aligned to performance goals • Scale ideas across channels while maintaining narrative integrity • Partner closely with product marketing, growth, lifecycle, and design to align on goals and bring ideas to life • Help shape briefs, challenge assumptions, and contribute to upstream thinking • Present work confidently and guide stakeholders toward strong creative decisions • Collaborate with performance teams to test, learn, and refine messaging • Use data and customer insights to improve clarity, resonance, and conversion • Identify gaps in the customer journey and proactively propose solutions